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About

With your marketing ideas and our machine learning, you can optimize your web site for every single visitor. Simultaneously test all of your most creative marketing ideas to constantly showcase the messaging, content, and experiences that performs best. This is way beyond A/B testing and old-school, rules-based personalization. This is the new standard for high-converting landing pages across your website. This is Continuous Conversion™—and it changes… everything.

About

UserTesting is a leading human insight platform designed to help enterprises capture authentic customer feedback at scale. It leverages a global network of participants and AI-driven analysis to deliver fast, actionable insights across marketing, product, design, and customer experience teams. The platform enables companies to test anything from messaging and creative assets to product features, reducing guesswork and maximizing ROI. UserTesting supports enterprise-grade compliance standards including SOC 2, GDPR, and HIPAA to ensure privacy and security. Trusted by world-renowned brands like Walmart, Microsoft, and Wells Fargo, it drives measurable business outcomes such as increased revenue, faster innovation, and reduced risk. UserTesting empowers organizations to put the real voice of the customer at the center of their decision-making.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses looking to optimize their website experience to drive revenue growth

Audience

Enterprise marketing, product, design, and customer experience teams seeking fast, reliable, and scalable human insight solutions to drive customer-centric business growth

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.0 / 5
support 3.0 / 5

Pros & Cons from Real Users

Pros

  • I like exactly how Usertesting takes customer feedback and also implements adjustments to the item to make it more user friendly. I look like a valuable customer to them. In addition, it is a very quick and easy way to get answers to help educate training courses or next steps.

Cons

  • The product is expensive. Also, not all features are as easy to use as I would like them to be. Therefore, it may take even longer than necessary to establish a test, due to the fact that there are not as many shortcuts available yet. Still, they listen to customers and implement changes quickly.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Intellimize
Founded: 2017
United States
www.intellimize.com

Company Information

UserTesting
Founded: 2007
United States
usertesting.com

Alternatives

Alternatives

Dovetail

Dovetail

Dovetail Research
UserZoom

UserZoom

UserTesting

Categories

Categories

AB Testing Supported
Mobile App Testing Supported
Usability Testing Supported
User Research Supported
UX Supported
Visual Feedback Supported

AB Testing Features

Audience Targeting Supported
Campaign Segmentation Supported
Funnel Analysis Supported
Heatmaps Not Supported
Landing Pages / Web Forms Supported
Multivariate Testing Supported
Split Testing Supported
Statistical Relevance Analysis Supported
Surveys Not Supported
Test Scheduling Not Supported
Visual Editor Supported

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Not Supported
Knowledge Management Not Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Not Supported
Survey Management Not Supported
Text Analysis Not Supported
Trend Analysis Not Supported

Machine Learning Features

Deep Learning Supported
ML Algorithm Library Supported
Model Training Supported
Natural Language Processing (NLP) Supported
Predictive Modeling Supported
Statistical / Mathematical Tools Supported
Templates Not Supported
Visualization Supported

Personalization Features

A/B Testing Supported
Abandoned Cart Saver Not Supported
Account Based Marketing Not Supported
Behavioral Targeting Supported
Campaign Segmentation Not Supported
Content Analytics Supported
Contextual Targeting Supported
Customer Profiles Not Supported
Experience Management Supported
Recommendation Engine Not Supported
Website Personalization Supported

Website Optimization Tools Features

Competitor Analysis Not Supported
Content Management Not Supported
Keyword Research Tools Not Supported
Link Management Not Supported
Performance Metrics Supported
Problem Area Alerts Not Supported

eCommerce Personalization Features

A/B Testing Supported
Abandoned Cart Email Not Supported
Dynamic Pricing Not Supported
Offers & Discounts Notifications Not Supported
Personalized Site Navigation Supported
Product Recommendations Not Supported
Reporting / Analytics Supported
Social Insights Not Supported

AB Testing Features

Audience Targeting Supported
Campaign Segmentation Not Supported
Funnel Analysis Not Supported
Heatmaps Not Supported
Landing Pages / Web Forms Not Supported
Multivariate Testing Not Supported
Split Testing Not Supported
Statistical Relevance Analysis Not Supported
Surveys Not Supported
Test Scheduling Supported
Visual Editor Not Supported

Mobile App Testing Features

Functional Testing Supported
Installation Testing Not Supported
Interruption Testing Not Supported
Memory Testing Not Supported
Performance Testing Supported
Usability Testing Supported

UX Features

Animation Not Supported
For Mobile Supported
For Websites Supported
Heatmaps Not Supported
Prototyping Supported
Screen Activity Recording Supported
Unmoderated Testing Supported
Usability Testing Supported
User Journeys Supported
User Research Supported

Integrations

Adobe Marketo Engage Supported
Adobe XD Not Supported
Atlassian Rovo Not Supported
Clearbit Supported
Condens Not Supported
Drift Supported
EnjoyHQ Not Supported
Figma Not Supported
Google Analytics Supported
Google Calendar Not Supported
Jira Not Supported
Jira Work Management Not Supported
Microsoft Outlook Not Supported
Pendo Not Supported
Rally Not Supported
Segment Supported
Shift Not Supported
Slack Not Supported
Trello Not Supported
axe Auditor Not Supported

Integrations

Adobe Marketo Engage Not Supported
Adobe XD Supported
Atlassian Rovo Supported
Clearbit Not Supported
Condens Supported
Drift Not Supported
EnjoyHQ Supported
Figma Supported
Google Analytics Not Supported
Google Calendar Supported
Jira Supported
Jira Work Management Supported
Microsoft Outlook Supported
Pendo Supported
Rally Supported
Segment Not Supported
Shift Supported
Slack Supported
Trello Supported
axe Auditor Supported
Claim Intellimize and update features and information
Claim Intellimize and update features and information
Claim UserTesting and update features and information
Claim UserTesting and update features and information