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About

Instaply creates a text/messaging channel that will help you improve your customer experience and drive sales. If you feel overwhelmed with inbound calls, unsatisfied with the limitations of live chat, and tired of having your single SM manager dedicated to Messenger, Instaply’s messaging platform addresses all of these issues, and more. By using conversational keyword tracking and simple follow-up processes, our customers unlock efficient ways to serve and up-sell their customers. Team Instaply U.S. serves any and every size business. We pride ourselves on customer service, honestly and efficiency. In the not-so-distant future text/messaging will be the primary way that businesses communicate with their customers. Get ahead of the curve, with Instaply. Our platform is device agnostic and can be easily implemented, whether your business manages customer service at brick and mortar locations, or via one, or multiple, call centers.

About

Communicate with your customers on their favorite channel. Radiance offers the lowest per message rates and a chatbot for automated responses. Trigger automated messages based on user behavior and purchase history. Our AI models predict when to send the reorder reminder and what products to upsell to each user. Setup promotional SMS campaigns on demand based on capacity and inventory. Choose from existing messages and assets or create new content in our message editor. Customers are more likely to reply to businesses on messaging. Respond immediately to common questions, increasing customer satisfaction and saving time and money. Get started quickly by uploading a list of questions and answers specific to your brand. Let our conversational engine do the matching and provide the most relevant answers to your users.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Sales teams and businesses looking for a messaging solution to improve their customer experience

Audience

eCommerce teams searching for an SMS Marketing solution to bust their sales

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$50 per month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Instaply
Founded: 2013
France
www.instaply.com/en/

Company Information

Radiance Commerce
United States
www.radiancecommerce.com

Alternatives

Alternatives

2way

2way

2way Message

Categories

SMS Marketing Supported

Categories

Integrations

BigCommerce Not Supported
Facebook Messenger Supported
Google Ads Supported
Klaviyo Not Supported
Salesforce Agentforce Commerce Not Supported
Shopify Not Supported
Stripe Not Supported

Integrations

BigCommerce Supported
Facebook Messenger Not Supported
Google Ads Not Supported
Klaviyo Supported
Salesforce Agentforce Commerce Supported
Shopify Supported
Stripe Supported
Claim Instaply and update features and information
Claim Instaply and update features and information
Claim Radiance Commerce and update features and information
Claim Radiance Commerce and update features and information