InstantKB.NET

InstantKB.NET

InstantASP
InstantKB.NET Seismic Knowledge

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InstantKB.NET:

About

InstantKB is a simple, yet powerful help desk designed to help busy businesses reduce, streamline & deliver great customer support. Deliver awesome customer service across every support channel quickly & easily. InstantKB pulls together all your inbound questions from email, web, live chat, phone, Facebook & twitter to provide a single, consistent view of all your support helping agents help customers fast. Suggest answers from your knowledge base as customers compose new support tickets helping reduce inbound. Customers can find answers at the speed of type across all your knowledge base articles, file attachments and other user comments. We work with every customer to tailor InstantKB to perfectly match your existing web site or corporate identity. If you purchase a InstantKB on-premise or cloud license we'll be in touch to see how we can help with your design.
Seismic Knowledge:

About

Seismic Knowledge is a just-in-time enablement solution that provides teams with faster access to answers, documentation, and assets right within the flow of work and tools they already use. By leveraging Knowledge, users can connect various systems to create one searchable source of truth so reps are confident they have the right information. With Seismic Knowledge, teams can: Knowledge integrates with Seismic and allows reps to access FAQs through Seismic search. It also integrates with Lessonly so users can surface both Seismic content and Lessonly training by directly chatting with the Seismic Slack bot. This allows users to ask the Seismic Slack bot questions privately, or get AI-recommended answers when asking questions in specific channels. Additionally, the Chrome extension provides instant, ongoing access to answers, lessons, and docs – no matter what application they’re working in, like a CRM or email.
InstantKB.NET:

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Seismic Knowledge:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported
InstantKB.NET:

Audience

Companies looking for a Knowledge Management platform
Seismic Knowledge:

Audience

Companies of all sizes that want to integrate company documentation into a single source of truth
InstantKB.NET:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Seismic Knowledge:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
InstantKB.NET:

API

Offers API Not Supported
Seismic Knowledge:

API

Offers API Not Supported
InstantKB.NET:

Screenshots and Videos

Seismic Knowledge:

Screenshots and Videos

InstantKB.NET:

Pricing

$39 per month
Free Version Not Supported
Free Trial Not Supported
Seismic Knowledge:

Pricing

$59 per month
Free Version Not Supported
Free Trial Supported
InstantKB.NET:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Seismic Knowledge:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
InstantKB.NET:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
Seismic Knowledge:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
InstantKB.NET:

Company Information

InstantASP
United Kingdom
www.instantasp.co.uk
Seismic Knowledge:

Company Information

Seismic
Founded: 2010
United States
seismic.com/products/seismic-knowledge/
InstantKB.NET:

Alternatives

Seismic Knowledge:

Alternatives

Guru

Guru

5.0 out of 5 stars
InstantKB.NET:
Seismic Knowledge:
Shelf

Shelf

Shelf.io
5.0 out of 5 stars
InstantKB.NET:
Seismic Knowledge:
InstantKB.NET:
Seismic Knowledge:
Aspen Echos

Aspen Echos

AspenTech
InstantKB.NET:
Seismic Knowledge:
Seismic Learning

Seismic Learning

Seismic
3.0 out of 5 stars
InstantKB.NET:

Categories

Seismic Knowledge:

Categories

InstantKB.NET:

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Not Supported
Collaboration Not Supported
Content Management Supported
Decision Tree Supported
Discussion Boards Not Supported
Full Text Search Not Supported
Knowledge Base Management Supported
Self Service Portal Supported
Seismic Knowledge:

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Supported
Collaboration Supported
Content Management Supported
Decision Tree Not Supported
Discussion Boards Not Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Supported
InstantKB.NET:

Integrations

Box Not Supported
Confluence Not Supported
Dropbox Not Supported
Evernote Not Supported
GitHub Not Supported
Google Chrome Not Supported
Google Drive Not Supported
Google Sites Not Supported
Jira Not Supported
Jira Service Management Not Supported
Mozilla Firefox Not Supported
Safari Not Supported
Seismic Not Supported
Slack Not Supported
Trello Not Supported
YouTube Not Supported
Zendesk Not Supported
Zipline Not Supported
Seismic Knowledge:

Integrations

Box Supported
Confluence Supported
Dropbox Supported
Evernote Supported
GitHub Supported
Google Chrome Supported
Google Drive Supported
Google Sites Supported
Jira Supported
Jira Service Management Supported
Mozilla Firefox Supported
Safari Supported
Seismic Supported
Slack Supported
Trello Supported
YouTube Supported
Zendesk Supported
Zipline Supported
InstantKB.NET:
Claim InstantKB.NET and update features and information
Claim InstantKB.NET and update features and information
Seismic Knowledge:
Claim Seismic Knowledge and update features and information
Claim Seismic Knowledge and update features and information