Related Products
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About
InsightLab is an AI-powered user research and analysis platform designed to streamline the extraction of insights from qualitative data. It enables users to analyze interviews, sales calls, lectures, and more, transforming open-ended survey responses and conversations into clear themes and actionable insights. The platform offers features such as automated transcription, thematic analysis, and the ability to handle data in over 70 languages, facilitating efficient and scalable qualitative research. InsightLab's AI-driven interviews allow for dynamic, conversational surveys that adapt to participant responses, providing depth comparable to traditional user interviews but at the scale of surveys. This approach helps uncover the underlying reasons behind customer behaviors, aiding product teams in making informed decisions that resonate with their target audience.
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About
Lyssna, formerly UsabilityHub, is a remote user research platform that allows you to deeply understand your audience and move in the right direction — fast.
With Lyssna, you can set up unmoderated and moderated research studies, recruit participants, and gain insights quickly to inform decision-making from strategy and concept through to design and implementation. The result? Experiences that your users will love.
Key features include:
Participant recruitment: Test with own users or via a panel with over 690,000 people across 120+ countries and with 35+ demographics.
Interviews: Streamlines the entire interview process, from planning to transcription.
Recordings: Capture your participants' audio, screen, and/or camera during unmoderated testing.
Live website testing: Discover exactly where and why users struggle as they complete key tasks on live websites
Lyssna is designed for brands of all sizes, Lyssna is used by designers, marketers, researchers, and product leaders.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Businesses looking for a solution to understand the motivations behind customer behaviors through AI-driven qualitative research
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Audience
Companies and teams searching for a remote user research platform
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$15 per month
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$165 per month
Free plan: Generous free plan with three seats and access to research methods such as card sorting, first click tests, five second tests, navigation tests, preference tests, prototype testing, surveys, tree testing, and user interviews.
Growth: Starting at $165/month (paid annually). Includes everything in the Free plan, plus five seats, in-depth studies, AI-generated summaries, and Live website testing. Enterprise plan: Pricing is tailored to your company and includes everything on the Growth plan, plus unlimited collaborators, security audits, and additional security integration. Panel responses are pay-as-you-go for all plans.
Free Version
Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationInsightLab
Canada
www.getinsightlab.com
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Company InformationLyssna
Founded: 2008
Australia
lyssna.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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UX Features
Animation
Not Supported
For Mobile
Supported
For Websites
Supported
Heatmaps
Supported
Prototyping
Not Supported
Screen Activity Recording
Supported
Unmoderated Testing
Supported
Usability Testing
Supported
User Journeys
Not Supported
User Research
Supported
Usability Testing Features
A/B Testing
Supported
Annotations
Not Supported
Audience Targeting
Supported
Heatmaps
Supported
Impression Testing
Not Supported
Mobile Testing
Supported
Moderated Usability Testing
Supported
Prototype Testing
Supported
Quantitative Metrics
Not Supported
Remote User Testing
Supported
Reporting / Analytics
Supported
Surveys and Feeback
Supported
Video Recording / Transcription
Supported
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Integrations
Figma
Not Supported
Google Calendar
Not Supported
Google Docs
Supported
Google Sheets
Supported
Microsoft Outlook
Not Supported
Microsoft Teams
Not Supported
Zoom
Not Supported
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Integrations
Figma
Supported
Google Calendar
Supported
Google Docs
Not Supported
Google Sheets
Not Supported
Microsoft Outlook
Supported
Microsoft Teams
Supported
Zoom
Supported
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