Insell

Insell

insell.io
Pronnel

Pronnel

Profunnel Technologies Private Limited
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+

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About

Insell is a WhatsApp-focused customer engagement and automation platform for businesses. It provides access to the WhatsApp Business API, a shared team inbox, broadcast campaigns, automated replies, AI chatbots and workflow triggers for handling customer conversations. Its AI CRM supports lead scoring and automated follow-ups, while AI calling agents can qualify prospects, answer questions, book appointments and update CRM records in Hindi, English and Hinglish. Insell also offers n8n workflow automation and integrations with Shopify, WooCommerce, Salesforce, HubSpot and Zoho. Teams in e-commerce, real estate, education and healthcare can use the platform to manage customer inquiries, run messaging campaigns, organize sales leads and automate routine follow-up. Plans include different contact and agent limits, with onboarding and setup offered as paid services.

About

Pronnel is an AI-powered Omnichannel CRM that helps businesses manage sales, customer support, and marketing from one platform. It combines AI Calling, Voice AI Agents, CRM, AI Chatbot, WhatsApp Business API, workflow automation, and omnichannel communication to automate customer engagement and improve productivity. Manage leads, contacts, pipelines, appointments, and customer conversations while automating follow-ups, reminders, and marketing campaigns. AI voice agents handle inbound and outbound calls, qualify leads, book appointments, and provide multilingual customer support. Connect with customers across voice, WhatsApp, website chat, email, and more from a unified dashboard. Pronnel helps businesses increase conversions, streamline operations, and deliver exceptional customer experiences with powerful AI-driven automation.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Small and mid-sized businesses in India, including e-commerce, real estate, education and healthcare teams, plus sales and marketing teams that need WhatsApp automation.

Audience

Small and Medium Businesses. Startups.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

₹24,999/year
Starter is ₹24,999/year plus a ₹15,000 one-time setup fee and includes 10,000 contacts and 5 agent seats. Growth is ₹49,999/year plus a ₹25,000 one-time setup fee, with 50,000 contacts and 10 seats. Meta message charges are additional; optional services are extra.
Free Version Not Supported
Free Trial Supported

Pricing

$10/user/month
Free version available.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

insell.io
India
insell.io

Company Information

Profunnel Technologies Private Limited
Founded: 2022
India
pronnel.com

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Categories

WhatsApp Marketing Supported

Categories

CRM Supported
Project Management Supported
Work Management Supported

CRM Features

Calendar/Reminder System Supported
Call Logging Supported
Document Storage Supported
Email Marketing Supported
Internal Chat Integration Supported
Lead Scoring Supported
Marketing Automation Integration Supported
Mobile Access Supported
Quotes / Proposals Supported
Segmentation Supported
Social Media Integration Supported
Task Management Supported
Territory Management Not Supported

Project Management Features

Agile Methodologies Supported
Budget Management Supported
Client Portal Supported
Collaboration Tools Supported
Cost-to-Completion Tracking Supported
Customizable Templates Supported
Gantt Charts Supported
Idea Management Supported
Kanban Board Supported
Milestone Tracking Supported
Portfolio Management Not Supported
Resource Management Supported
Time & Expense Tracking Supported
Traditional Methodologies Supported

Work Management Features

Access Roles / Permissions Supported
Calendar Management Supported
Collaboration Tools Supported
CRM Supported
File Storage / File Sharing Supported
Kanban Supported
Messaging / Discussion Supported
Performance Metrics Supported
Project Management Supported
Reporting / Analytics Supported
Resource Management Supported
Strategic Planning Supported
Task Management Supported
Time Tracking Supported
Version Control Supported
Workflow Management Supported

Integrations

Bitbucket Not Supported
ClickUp Not Supported
Facebook Ads Not Supported
GitHub Not Supported
GitHub Actions Not Supported
GitLab Not Supported
LinkedIn Not Supported
Mailchimp Transactional Email (Mandrill) Not Supported
Maqsam Not Supported
Meeting Summarizer Not Supported
Microsoft Word Not Supported
Miro Not Supported
PostHog Not Supported
Razorpay Not Supported
SendGrid Not Supported
SignWell Not Supported
Twilio Not Supported
ZIWO Not Supported
Zammad Not Supported
Zoho Mail Not Supported

Integrations

Bitbucket Supported
ClickUp Supported
Facebook Ads Supported
GitHub Supported
GitHub Actions Supported
GitLab Supported
LinkedIn Supported
Mailchimp Transactional Email (Mandrill) Supported
Maqsam Supported
Meeting Summarizer Supported
Microsoft Word Supported
Miro Supported
PostHog Supported
Razorpay Supported
SendGrid Supported
SignWell Supported
Twilio Supported
ZIWO Supported
Zammad Supported
Zoho Mail Supported
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