Sphinx iQ3

Sphinx iQ3

Le Sphinx
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About

A few minutes after a customer experience (service, meeting, installation completed, etc.), quickly gage the customer's satisfaction level. The satisfaction ratings most used by companies around the world. Evaluating your employees has never been easier. Simplify your work and make decisions based on real facts. All your Google reviews are centralized in one place to make your work easier. You will be able to easily see and respond to your customers, directly on InputKit. Customer's feedback is accessible, with a summary of the situation and the client's contact information.

About

Sphinx iQ 3 is the intuitive and efficient multi-channel survey solution to support you at every stage of your projects: from the design of your questionnaires to the analysis of results and their communication. Combining quantitative and qualitative approaches to data visualization, Sphinx iQ 3 makes your data speak to obtain a vision of results that is as synthetic as it is rich and precise. Sphinx iQ 3, is the innovative solution to get the most out of your studies and guide your decisions. Individualize your invitation messages. Develop your tailor-made forms (design, number of questions per page, types of questions, thank you message, etc.). Ask the right question to the right contact by scripting your form with conditional questions and referrals. Distribute dynamic and interactive questionnaires with a display adapted to different media, computers, tablets, smartphones, etc. for a better user experience (responsive design).

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Customer Engagement platform for companies

Audience

Businesses seeking a solution to create online surveys and graphic models, and manage result analysis

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$30 per month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • Super cool tool and works great to be able to get reviews from your happy customers. Very impressed.

Cons

  • Not much, maybe kinda slow on updates but it's reliable as is.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Company Information

InputKit
Founded: 2017
Canada
inputkit.io

Company Information

Le Sphinx
France
www.lesphinx-developpement.fr/logiciels/enquete-analyse-sphinx-iq/

Alternatives

Delighted

Delighted

Qualtrics

Alternatives

Sphinx Declic

Sphinx Declic

Le Sphinx
Surveyed

Surveyed

Spicyfy Ventures

Categories

NPS Supported
Survey Supported

Categories

Data Analysis Supported
Data Discovery Supported
Data Entry Supported
Data Visualization Supported
NPS Supported
Polling Supported
Survey Supported
Text Mining Supported
User Research Supported

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Not Supported
Video Content Not Supported

Customer Satisfaction Features

360 Degree Feedback Not Supported
Analytics Not Supported
Call Reporting Not Supported
Complaint Monitoring Not Supported
Feedback Collection Not Supported
Survey Management Supported

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Supported
Email Marketing Not Supported
Mobile Survey Not Supported
Offline Response Collection Not Supported
Paper Survey Not Supported
Question Branching Not Supported
Question Library Supported
Site Intercept Survey Not Supported
Skip Logic Not Supported
Supports Audio / Images / Video Supported

360 Degree Feedback Features

Dashboard Supported
Feedback / Surveys Supported
Progress Tracking Not Supported
Question Library Supported
Rater Selection Not Supported
Self Service Portal Not Supported
Supports External Reviewers Not Supported

Complaint Management Features

Case Management Not Supported
Complaint Classification Not Supported
Corrective Actions (CAPA) Not Supported
Customer Complaint Tracking Not Supported
Feedback Management Not Supported
Forms Management Not Supported
Issue Tracking Not Supported
Quality Assurance Management Not Supported
Routing Not Supported
Self Service Portal Not Supported
Social Media Monitoring Not Supported
Survey Management Supported

Customer Experience Features

Action Management Not Supported
Analytics Not Supported
Customer Segmentation Not Supported
Dashboard Supported
Feedback Management Not Supported
Knowledge Management Not Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Not Supported
Survey Management Supported
Text Analysis Not Supported
Trend Analysis Not Supported

Data Visualization Features

Analytics Not Supported
Content Management Not Supported
Dashboard Creation Supported
Filtered Views Not Supported
OLAP Not Supported
Relational Display Not Supported
Simulation Models Not Supported
Visual Discovery Not Supported

Online Form Builders Features

Artificial Intelligence Not Supported
Assign Roles / Permissions Not Supported
Collaboration Tools Not Supported
Conversational Forms Not Supported
Data Tables Not Supported
Drag & Drop / No Code Not Supported
Export to PDF Not Supported
HIPAA Compliant Not Supported
Import Existing Forms Not Supported
Mobile Forms Not Supported
Offline Forms Not Supported
Pre-made Templates Not Supported
Quizzes / Questionnaires Not Supported
Reporting / Data Visualization Not Supported
Signup Forms Not Supported
Surveys Supported

Polling Features

Data Analysis Tools Supported
Email Distribution Not Supported
Feedback Collection Not Supported
Live Results Tracking Not Supported
Multiple Question Types Not Supported
Online Polling Not Supported
Phone Polling Not Supported
Presentation Tools Not Supported
Q & A Not Supported
Skip Logic Not Supported
SMS Polling Not Supported
Supports Audio / Images / Video Supported

Integrations

RubberDuck Supported
Wufoo Supported

Integrations

RubberDuck Not Supported
Wufoo Not Supported
Claim InputKit and update features and information
Claim InputKit and update features and information
Claim Sphinx iQ3 and update features and information
Claim Sphinx iQ3 and update features and information