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About

Sell real-time inventory from all your systems in a single interface, merge data from all those sources into a single view of your guest, and generate more direct bookings than you ever thought possible. Sell real-time inventory from your PMS, POS, tee-sheet, spa, and partners’ systems in a single interface. The result is bigger bookings and happier guests. Use Inntopia Marketing Cloud to merge behavioral, attitudinal, and transactional data from all your systems and channels into a single, marketing-integrated view of your guest. Inntopia DestiMetrics is useful to start an analytics program for your destination. Aggregated data backed by a team of travel experts give you game-changing insights. Build queries, run reports, and review performance right from your account. They’ve been in your shoes and know how to generate consistent, sustainable revenue. Pull guest data from your PMS, POS, social accounts, surveys, and more.

About

Send timely, relevant and personalized email marketing campaigns that capture the attention of your hotel guests. Get the word out quickly for all hotel promotions, discounts, special offers and other one-time emails with our easy-to-use solution. Our drag‑and‑drop email editor makes it easy to create beautiful, responsive hotel emails. Add a personal touch to every email you send with dynamic content, merge tags, segmentation and triggered automation. Quickly and easily respond to both negative and positive hotel reviews from within the platform. Use the ticketing system to communicate service shortcomings to the relevant person or department. Benchmark your hotel's performance against your competitors’ online review rankings. Link your hotels' social media accounts in one place to monitor engagement, post updates, track insights and more.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Hotels and businesses interested in a solution to manage their inventory and all their systems

Audience

Hotels looking for an CRM and email marketing solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 1.0 / 5
ease 2.0 / 5
features 3.0 / 5
design 1.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • It provides us with the features that we need and (unfortunately) it is hard to find another solution.

Cons

  • Poor and slow support (I am waiting 2 weeks without response to easy tech question asked as an employee of their paying customer). Software designers provide crazy workarounds but not a real solution. Bad security. They provide a one-way data warehouse instead of the real modern API.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Inntopia
Founded: 1997
United States
www.inntopia.com

Company Information

Revinate
Founded: 2009
United States
www.revinate.com

Alternatives

Alternatives

For-Sight CRM

For-Sight CRM

For-Sight
SHR Maverick CRM

SHR Maverick CRM

SHR, Sceptre Hospitality Resources
HotelBee

HotelBee

Strowberry Code

Categories

Hotel CRM Supported
Reservations Supported
Tour Operator Supported

Categories

Reservations Features

Activities Booking Supported
Booking Notes Supported
CRM Supported
Customer Support Supported
Group Reservations Supported
Guest Management Supported
Payment Processing Supported
Promotions Management Supported
Rate Management Supported
Room Booking Management Supported
Third Party Booking Supported

Tour Operator Features

Accommodation Booking Supported
Activities Booking Supported
Central Reservation System Supported
Coach Booking Supported
Custom Packages Supported
Customer Management Supported
GDS / OTA Integration Supported
Itinerary Creation Supported
Multi-Day Tours Not Supported
Payment Processing Supported
Price / Margin Management Supported
Promotions Management Supported
Quote Management Supported
Reservations Management Supported
Vendor Management Supported
Website Management Not Supported

Hospitality Property Management Features

Built-in Accounting Supported
Catering Not Supported
CRM Supported
Employee Management Not Supported
Extended Stay Supported
Front Office Management Not Supported
GDS / OTA Integration Not Supported
Group Management Not Supported
Guest Experience (GEM) Supported
Housekeeping Management Not Supported
Loyalty Program Supported
Maintenance Management Not Supported
Marketing Automation Supported
Marketing Management Supported
Multi-Property Supported
Online Booking Not Supported
Point of Sale (POS) Not Supported
Reservations Management Not Supported
Reviews Management Supported
Single Property Supported
Vacation Rental Not Supported

Integrations

Affirm Supported
Blotout Not Supported
Booking.com Not Supported
Canary Digital Tipping Supported
FairPlanner Not Supported
IDeaS G3 RMS Not Supported
Juyo Analytics Not Supported
Meltano Not Supported
Mosaic by MethodWorx Not Supported
ORCODA Logistics Management System (OLMS) Supported
Playable Not Supported
RMS Cloud Not Supported
ResLogic Supported
Singer Not Supported
WebRezPro Supported
Whistle Messaging Not Supported
Xplenty Not Supported
accesso Siriusware Supported
protel MICE Not Supported
rezStream Cloud PMS Supported

Integrations

Affirm Not Supported
Blotout Supported
Booking.com Supported
Canary Digital Tipping Not Supported
FairPlanner Supported
IDeaS G3 RMS Supported
Juyo Analytics Supported
Meltano Supported
Mosaic by MethodWorx Supported
ORCODA Logistics Management System (OLMS) Not Supported
Playable Supported
RMS Cloud Supported
ResLogic Not Supported
Singer Supported
WebRezPro Not Supported
Whistle Messaging Supported
Xplenty Supported
accesso Siriusware Not Supported
protel MICE Supported
rezStream Cloud PMS Not Supported
Claim Inntopia and update features and information
Claim Inntopia and update features and information
Claim Revinate and update features and information
Claim Revinate and update features and information