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About

Inmagic Presto, a web-based knowledge management solution, assists users in capturing, distributing, and accessing information to improve effectiveness. With Inmagic Presto, users can build a single venue for sharing, managing, and finding organizational knowledge resources. Inmagic Presto allows users to leverage community information via social tools, speeding time to results, and building knowledge. Inmagic Preso also enables users to search across internal and third party information assets.

About

Oracle Knowledge Management provides information in an efficient, consistent way across all channels. The solution, with its superior search capabilities, speeds up issue resolution for call center agents and helps customers find the answers they need to increase customer satisfaction and loyalty. Increase the speed at which you develop information to support your customers and call center agents. Create knowledge articles and other materials with an easy-to-use authority tool and rich media support to quickly deliver the most appropriate answers where needed. Gain efficiencies and scale with easy-to-build, point-and-click custom templates that you can use to create announcements, news, FAQs, guides, and more. Use a broad set of content contributors to build the best possible knowledge repository. Let your subject matter experts view, comment on, and approve updates using a workflow engine that efficiently manages the content creation process.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Global Markets

Audience

Companies searching for a Knowledge Management platform

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Lucidea
Founded: 2013
Canada
lucidea.com

Company Information

Oracle
Founded: 1977
United States
www.oracle.com/cx/service/knowledge-management/

Alternatives

Soutron

Soutron

Soutron Global

Alternatives

Presto

Presto

Presto Foundation
KnowledgeBase

KnowledgeBase

LiveChat Software
OrCAD X

OrCAD X

Cadence Design Systems

Categories

Categories

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Not Supported
Collaboration Supported
Content Management Supported
Decision Tree Supported
Discussion Boards Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Supported

Integrations

Incorta Supported
Oracle Cloud CX Not Supported
Oracle Intelligent Advisor Not Supported
Oracle Service Not Supported

Integrations

Incorta Not Supported
Oracle Cloud CX Supported
Oracle Intelligent Advisor Supported
Oracle Service Supported
Claim Inmagic Presto and update features and information
Claim Inmagic Presto and update features and information
Claim Oracle Knowledge Management and update features and information
Claim Oracle Knowledge Management and update features and information