InkFrog

InkFrog

inkFrog
+
+

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About

Take control of your eBay & Amazon business! inkFrog gives you the freedom to manage your eBay and Amazon business like a pro. Sync your multi-platform business with our exclusive tools. List to eBay faster than ever before. Design beautiful eBay templates, manage your orders, messages and more. As one of eBay's most highly recommended inventory solution companies, we pride ourselves with the ease in which we connect eCommerce channels to eBay. Our eBay listing software services are tried and true. With more than a decade of loyal users, deep research and technological advancements going into our interface, your business is sure to see success. Brand new to our arsenal are thousands of professionally created templates for your eBay business and brand. Revolutionizing your company has never been so simple. Connecting Amazon to eBay is easier and far more affordable with inkFrog's Amazon to eBay listing tool.

About

Take Control of Your Inbox. Overwhelmed by customer emails? Centralize your inbox and improve response rates across eBay, Amazon, Shopify and more. Grow Your eCommerce Business with Lightning Fast Replies. The magic formula for increased sales? Happy buyers + 5-star feedback = Improved marketplace relationships. Organize. Everything you need to centralize and organize customer emails across marketplaces and stores. Automate. Reduce workload with automated organization, auto-responders, auto-assign & SLA priority settings. Chat Communicate. Respond to messages quickly and efficiently with email templates and access to order information. Reporting. Monitor performance to fine tune your customer support strategy for stores and teams. Returns / Refunds. Process Returns and Refunds for your eBay stores directly from Replyco. Support Multi-Channel Support Integrates directly with eBay, Amazon, Shopify, Linnworks, WooCommerce, BigCommerce, Gmail and more.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Amazon and eBay sellers seeking an advanced Multi-Channel eCommerce solution

Audience

eCommerce traders looking for a helpdesk software to manage and centralize inbox messages across marketplaces

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$11 per month
Free Version Not Supported
Free Trial Supported

Pricing

$33 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

inkFrog
Founded: 1999
United States
www.inkfrog.com

Company Information

Replyco
Founded: 2019
United Kingdom
replyco.com

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Categories

Categories

Customer Service Supported
Email Management Supported
Help Desk Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Supported
Knowledge Base Not Supported
Live Chat Not Supported
Performance Metrics Supported
Queue Management Not Supported
Self Service Portal Supported
Social Media Integration Supported
Surveys & Feedback Not Supported
Virtual Assistant Supported
Workflow Management Supported

Email Management Features

Data Recovery Not Supported
Email Archiving Supported
Email Deletion Not Supported
Email Discovery Not Supported
Email Monitoring Not Supported
Email Recall Not Supported
Queue Manager Supported
Response Management Supported
Routing Supported
Shared Inboxes Supported
Signature Management Supported
Spam Blocker Not Supported
Whitelisting / Blacklisting Not Supported

Help Desk Features

Alerts / Escalation Not Supported
Automated Routing Not Supported
Community Forums Not Supported
Customizable Branding Not Supported
Document Storage Not Supported
Email Integration Supported
Incident Management Not Supported
Interaction Tracking Not Supported
IT Asset Management Not Supported
Knowledge Base Not Supported
Known Issue Management Not Supported
Live Chat Not Supported
Multi-Channel Communication Supported
Multiple Brands / Products Not Supported
Network Monitoring Not Supported
Real-time Chat Not Supported
Self Service Portal Not Supported
Service Level Agreement (SLA) Management Supported
Ticket Management Supported

Integrations

Amazon Supported
BigCommerce Supported
Shopify Supported
eBay Supported
Cdiscount Not Supported
Gmail Not Supported
Linnworks Not Supported
Wix Supported
WooCommerce Not Supported

Integrations

Amazon Supported
BigCommerce Supported
Shopify Supported
eBay Supported
Cdiscount Supported
Gmail Supported
Linnworks Supported
Wix Not Supported
WooCommerce Supported
Claim InkFrog and update features and information
Claim InkFrog and update features and information
Claim Replyco and update features and information
Claim Replyco and update features and information