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About

Ingrid was founded with a mission to create delivery experiences that fit people's lives by letting e-commerce businesses deliver sustainable growth and giving shoppers the power to personalize delivery and returns. The result is a better overall customer experience and greater efficiency for both the retailer and the delivery carrier. 1. Smart checkout optimization with your customers in mind. List more flexible delivery options and use checkout A/B testing to know what works. 2. No more dreaded “Where is my order?” questions. 
Start offering e-commerce order tracking that begins right after 
the purchase to reduce support issues. 3. Brick-and-mortar stores? Turn them into e-commerce hubs and send out your online orders even faster with store-to-door delivery solutions. 4. Make booking shipments more efficient, add new carriers, and cut transportation costs with a cloud-based transportation management system.

About

Pinch AI is an AI-powered post-purchase intelligence and abuse mitigation platform that helps e-commerce merchants identify and prevent fraudulent returns, reselling schemes, and other abusive behaviors while rewarding trusted buyers with adaptive return experiences and personalized incentives. It uses machine learning to analyze hundreds of data points across checkout, return history, logistics, and customer behavior to score buyer intent, segment customers, and create tailored return policies that balance fraud deterrence with excellent experiences for loyal shoppers. It offers a 360-degree customer view for support teams, integrates with return management systems, warehouse management systems, shipping carriers, and e-commerce stacks, and provides real-time dashboards to track key metrics like return rates, operational costs, and abuse patterns.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

E-commerce merchants who want a sustainable growth and consumers who want shopping to fit their lives.

Audience

Ecommerce retailers and operations leaders who want to use AI to reduce costly return abuse, protect profit margins, and improve customer loyalty by understanding buyer behavior and customizing post-purchase experiences

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Ingrid
Founded: 2015
Sweden
www.ingrid.com

Company Information

Pinch AI
Founded: 2023
United States
www.pinch.ai/

Alternatives

Alternatives

Appriss Engage

Appriss Engage

Appriss Retail
Urbantz

Urbantz

URBANTZ

Categories

Categories

Transportation Management Features

Billing & Invoicing
Carrier Management
Customer Management
Dispatch Management
Driver Management
Fleet / Equipment Management
Load Management
Order Management
Quotes / Estimates
Routing
Scheduling
Shipment Management

Integrations

Adobe Commerce
AfterShip
BigCommerce
FedEx Ship Manager
Fishbowl
Happy Returns
Loop
Narvar
SAP Cloud Platform
Salesforce
ShipBob
ShipHero
Shopify
UPS Ready

Integrations

Adobe Commerce
AfterShip
BigCommerce
FedEx Ship Manager
Fishbowl
Happy Returns
Loop
Narvar
SAP Cloud Platform
Salesforce
ShipBob
ShipHero
Shopify
UPS Ready
Claim Ingrid Delivery Platform and update features and information
Claim Ingrid Delivery Platform and update features and information
Claim Pinch AI and update features and information
Claim Pinch AI and update features and information