Informizely vs. QuestionPro Comparison


Informizely	QuestionPro	+	+
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		Related Products SurveySparrow Transform organizations into brands by refining experiences with SurveySparrow. The experience management platform helps create not only engaging surveys but assists in closing the feedback loop efficiently. Supporting 70+ languages and dedicated NPS and Customer experience modules help better understand customer loyalty. SurveySparrow enables business organizations to collect feedback via a chat-like interface, gain insights, and make data-driven decisions to improve products, services, and customer experience. Set up automation and manage feedback with the in-built Ticket management tool. Monitor and manage online reviews efficiently with the Reputation management module. Join the bandwagon of 100k+ customers in 149 countries to deliver delightful customer experiences. 3,089 Ratings Visit Website Jotform Trusted by over 25 million users, Jotform is an all-in-one, no-code platform that simplifies data collection, automation, and online sales. Using its drag-and-drop Form Builder, businesses can create customized forms and surveys to collect leads, payments, and e-signatures. With 10,000+ templates and advanced features like conditional logic and 200+ integrations, Jotform streamlines workflows. Jotform's AI-powered Agents provide real-time customer support, guiding users through form submissions, answering questions, and ensuring a smooth experience while reducing manual intervention. These AI agents learn from interactions to improve responses, enhancing efficiency and customer satisfaction. The platform also includes a Store Builder to sell products and services, accept payments through 30+ gateways, and tools like Approvals and Report Builder to automate workflows and generate actionable insights. 9,009 Ratings Visit Website Titan Build the forms, portals, documents, eSignatures, surveys, and workflows your business needs while keeping Salesforce at the center of it all. Titan brings these experiences into a single Salesforce-first platform, with data connected to Salesforce in real time rather than creating another place for it to live. Give customers, partners, and employees secure ways to interact with Salesforce. Collect and update information through dynamic forms, build branded portals, generate documents from Salesforce data, collect signatures, run surveys, and automate complex business processes. For forms and portals, Titan AI Studio gets you to a strong first version faster. Describe what you need in plain language and Titan creates the structure, fields, styling, and Salesforce mapping. Then refine the details in the visual builder. Titan AI understands your Salesforce data model, including objects, fields, and relationships, without accessing sensitive Salesforce record data. You get AI-assisted speed while staying in control of what gets built and how it works. Experience Studio and Document Studio bring these capabilities together, giving Salesforce teams one platform to build and manage customer-facing experiences, documents, and business processes. 378 Ratings Visit Website SurveyLegend SurveyLegend is the next generation of online surveys — engaging, platform-independent, & beautiful. We empower companies - large & small - & individuals, to create mobile-friendly, gorgeous surveys. Create great-looking surveys, forms, polls, voting, questionnaires, NPS, customer satisfaction, customer experience, employee satisfaction surveys... on your computer or tablet, customize the look of your survey however you like, & display collected data with eye-catching and insightful graphics. Creating questionnaires is done simply by drag & drop, & you don't need to be a market research expert to use our tool. It has never been this easy to listen to customer demand, measure customer or employee satisfaction, manage client experience, or maintaining student & employee engagement. SurveyLegend has users all over the world, from amazing companies like L'Oréal, Universal, Harvard, Greenpeace, Airbnb, Sony, CocaCola, Roche, to awesome start-up companies and individuals. 1,881 Ratings Visit Website Sogolytics Sogolytics delivers speed, clarity, and scale through a powerful platform built for enterprise teams managing customer journeys and employee engagement surveys. Sogolytics streamlines the entire feedback cycle, from intelligent survey creation to real-time dashboards and automated text analysis. Whether your team is using the customer experience platform, employee engagement software, or the free survey maker, Sogolytics provides intuitive features, powerful analytics, and unmatched customization. Design sophisticated customer experience management flows in minutes. Automatically adapt questions based on logic and earlier responses. Pre-fill messaging based on user data. Then, visualize the results immediately. With sentiment analysis, turnkey reports, and real-time dashboards, your team can go from data to decisions in record time. Sogolytics’ survey software has a refreshingly human support model, available 24/7 and whenever you need a partner, not just a platform. 869 Ratings Visit Website SurveyJS SurveyJS is an embeddable, self-hosted, white-label form builder for teams building custom forms, surveys, questionnaires, and other data collection tools inside web applications. It runs entirely on the client and is fully compatible with all modern JavaScript frameworks, including React, Angular, and Vue. SurveyJS integrates with any backend, giving you full control over data, security, user access, deployment, and business logic. Instead of hardcoding forms, you can empower non-technical users to generate and edit JSON schema-based form configurations through a drag-and-drop form builder. Create dynamic forms with custom conditional logic, validation, multilingual support, PDF export, and analytics. Ideal for SaaS, enterprise software, HR, healthcare, fintech, and other regulated industries, SurveyJS helps teams reduce engineering effort, standardize data collection, maintain full control over data, and deliver unlimited forms that match their brand and feel native to users. 64 Ratings Visit Website WorkTango WorkTango is an innovative Employee Experience platform designed to assist organizations in enhancing employee engagement, improving retention rates, and boosting overall performance while simultaneously reducing operational costs. This platform offers a comprehensive suite of tools, including Employee Surveys and Recognition & Rewards software, aimed at fostering a positive workplace culture and empowering employees. The platform serves a diverse target audience, including HR professionals, team leaders, and organizational executives who are keen on cultivating an engaging work environment. WorkTango is particularly beneficial for organizations looking to gather actionable insights from their workforce through surveys, as well as those aiming to recognize and reward employee achievements effectively. By addressing these critical areas, WorkTango helps organizations create a workplace where employees feel valued and motivated. 1,554 Ratings Visit Website Birdeye Birdeye builds AI agents for multi-location brands — trusted by the largest enterprise brands globally, including Sutter Health, Aspen Dental, Sun Auto and Caesars Entertainment. We give you AI coworkers at every location — for marketing, operations, and customer experience — that do the jobs your business needs done by employing multiple agents that work together to win AI visibility, convert demand, and deliver a consistent customer experience. Enterprise-Ready → Built for Scale SSO, audit logging, HIPAA, SOC 2, and GDPR. Role-based access, tiered approvals, and location-level reporting give corporate and local teams the control they need. So you stay in control while AI handles execution across hundreds of locations. With teams across the U.S., U.K., Australia, and India, Birdeye is redefining how enterprises win locally at scale. 5,194 Ratings Visit Website Visual Visitor AI Sales Rep with Person-Level Website Identification Identify and Influence Your Engaged Website Visitors into Sales-Ready Leads – Before You Commit a Single Working Hour. Lower Funnel, Higher Value Leads Using our advanced WebID +Person identification technology, we uncover and identify the most engaged visitors to your site. - 40 points of data about each prospect, including first name, last name, email address, and more. - Engaged, But Anonymous: These prospects are conducting online research but haven’t met with your sales team yet. - These visitors are deep in your sales funnel, spending time on your key ‘buying pages’ but remaining unknown to you. - Our AI Sales Rep identifies and gently engages with these visitors, influencing them to express interest. This is 100% automated. Leverage the power of AI to turn your website visitors into meeting-ready leads effortlessly. 251 Ratings Visit Website Zendesk Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. It works out-of-the-box and adapts quickly, enabling businesses to move faster. Built on billions of CX interactions, Zendesk AI supports the whole service journey—from self-service to agents to admins—helping teams resolve issues faster and operate efficiently at scale. Zendesk empowers agents with tools, insights, and context to deliver personalized service on any channel—social messaging, phone, or email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1200+ apps. Easy to implement, it frees teams from relying on IT or costly partners. Serving over 130K global brands in 30+ languages, Zendesk simplifies business complexity to create meaningful customer connections. Headquartered in San Francisco, it operates worldwide. 8,478 Ratings Visit Website
About Get to the “why” of your customers by surveying them in your website, web apps and emails. Informizely helps you to quickly get winning insights into your customer's motives. To improve your website, products, service and conversion rate. Capture the voice of your customers and uncover deep insights into your customers' experiences and motives. Obtain winning insights to create and improve great products and websites that your customers love and promote. Grow sales, increase conversions, optimize conversion funnels, build brand loyalty and improve retention. Show targeted slide-in and pop-up surveys on your website at exactly the right time. Embed a survey inline in your web page. It shows automatically when scrolled into view. Get deep insights using full page questionnaires, distributed by a public link. Embed NPS, CES, rating and choice questions directly in emails and web apps.	About QuestionPro is a powerful survey and research platform that helps individuals, startups, non-profits, small and medium businesses, and enterprises gather actionable insights. The platform supports over 40 question types, advanced survey logic, and fully customizable surveys for any audience. AI-powered survey creation speeds up survey design, while QuestionPro BI and PathosAI provide deep analytics and sentiment analysis for data-driven decisions. Surveys can be deployed via email, social media, website pop-ups, or offline, making it easy to reach respondents anywhere. Integrations with tools like Tableau and Zapier allow seamless data management and reporting. QuestionPro transforms raw data into meaningful insights, enabling organizations to improve products, research markets, and make confident business decisions.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Companies looking for a survey platform for customer feedback	Audience From individuals and freelancers to startups, non-profits, small and medium businesses, and enterprises, QuestionPro’s survey and research capabilities make it easy to gather insights, analyze data, and make informed decisions.
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $59 per month Free Version Supported Free Trial Supported	Pricing $99/month for 1 year Essentials (Free Edition) – Free forever, ideal for individual users or small teams starting with surveys and basic research. Advanced Edition – $99/month, 1-year term; includes AI-powered survey creation, advanced logic, and analytics for survey and research use cases. Team Edition – $83 per user/month, for 5 users or more; designed for small to medium teams across Surveys, Research, EX, and CX, including collaboration tools and integrations. Research Edition – Contact Vendor; tailored for large enterprises needing deep research capabilities, advanced analytics, and AI-powered insights. Employee Experience Edition – Contact Vendor; includes engagement surveys, pulse surveys, sentiment analysis, and EX dashboards for HR teams. Customer Experience Edition – Contact Vendor; features VoC surveys, journey mapping, NPS tracking, and CX dashboards for customer insights teams. Free Version Supported Free Trial Supported
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 4.7 / 5 ease 4.8 / 5 features 4.6 / 5 design 4.5 / 5 support 5.0 / 5 Read all reviews
Pros & Cons from Real Users Pros Excellent support. Very reasonable pricing plans compared to (often lesser) competitors. The survey builder offers all layout and display options you'll ever need, and then some. Very easy to use. I also like that they offer other channels besides website surveys, such as link and email, although I haven't had a chance to use this yet. Cons In the three months that I have used Informizely I haven't encountered any cons.	Pros & Cons from Real Users Pros QuestionPro is really easy to learn and use. The customer service is excellent with rich resources to check. We recently switched over to QuestionPro from another survey platform because a lot of our projects could not access the old platform due to security issues. There have been a few things we've been asked to do in QuestionPro that I didn't know how to do and I've avoided doing them for lack of time! We finally had to start using QuestionPro for certificates and it hasn't been that easy for me to figure out. But having Suraj available any time I have questions with the click of a button has made ALL THE DIFFERENCE. If I can't figure it out Suraj sends me details including short little videos on HOW to do it! Sounds like a simple thing probably, but when you're so busy that you don't have time to learn the new platform, having support at the click of my mouse has made ALL THE DIFFERENCE! Have no fear, QuestionPro Pros are here! I chatted with the Customer agent who was very helpful and resolved my query within a short time. Response on chat was very quick and I didn't have to go through a bot. Very happy. Easy tool to create a series of questions plus translations are super easy to upload or manually tweak as well. It's a great bonus. The self-guide material is also super helpful and easy to understand. And when you have questions you have a great support team via chat that are just so friendly and helpful. It's made this whole experience less stressful and exciting thank you so much. Easy to read easy to use easy everything easy customer service team when help is required. Very good app. Cons I haven't found anything unpleasant about QuestionPro. Having to ask for help so often. I do wish (and maybe there is & I'm just not aware) there was more focused training I could attend or videos I could watch to learn new things. I just haven't had the time to invest in learning as much as I'd like. Nothing. I have no cons since I have been using the product as I am satisfied with all that I am doing with it. Nothing to report here. I'm a happy customer with the services provided. Not much to dislike at all. A fantastic app all over.
Training Documentation Supported Webinars Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information Informizely Founded: 2014 Netherlands www.informizely.com	Company Information QuestionPro Founded: 2005 United States www.questionpro.com
Alternatives Feedbackify	Alternatives SurveySparrow
Qualaroo ProProfs	CheckMarket
WebMaxy Analyzer WebMaxy	SurveyOL SurveyOL.com
SurveyOL SurveyOL.com	Sogolytics
Delighted Qualtrics View All	Voxco Survey Platform Voxco View All
Categories Customer Experience Supported Customer Feedback Supported Survey Supported	Categories Customer Experience Supported Employee Engagement Supported Market Research Supported Panel Management Supported SMS Survey Supported Survey Supported
Customer Experience Features Action Management Not Supported Analytics Supported Customer Segmentation Supported Dashboard Supported Feedback Management Supported Knowledge Management Not Supported Multi-Channel Collection Not Supported Sentiment Analysis Not Supported Survey Management Supported Text Analysis Supported Trend Analysis Not Supported Survey Features Custom Survey URLs Not Supported Data Analysis Tools Supported Email Marketing Supported Mobile Survey Supported Offline Response Collection Not Supported Paper Survey Not Supported Question Branching Supported Question Library Supported Site Intercept Survey Supported Skip Logic Supported Supports Audio / Images / Video Supported	Customer Experience Features Action Management Not Supported Analytics Supported Customer Segmentation Not Supported Dashboard Supported Feedback Management Supported Knowledge Management Not Supported Multi-Channel Collection Not Supported Sentiment Analysis Supported Survey Management Supported Text Analysis Supported Trend Analysis Supported Survey Features Custom Survey URLs Supported Data Analysis Tools Supported Email Marketing Supported Mobile Survey Supported Offline Response Collection Supported Paper Survey Supported Question Branching Supported Question Library Supported Site Intercept Survey Supported Skip Logic Supported Supports Audio / Images / Video Supported Show More Features Employee Engagement Features Benchmarking Not Supported Cultural Alignment Not Supported Employee Awards Not Supported Employee Guides Not Supported Employee Recognition Not Supported Feedback Management Supported Goal Management Not Supported Health & Wellness Programs Not Supported Performance Management Supported Pulse Surveys Supported Market Research Features Benchmarking Supported Compensation Management Not Supported Data Management Supported Email / Online Supported Face-to-Face Not Supported Panel Management Supported Paper-Based Supported Phone-Based Not Supported Sample Management Supported Statistical Analysis Supported Survey Management Supported
Integrations KonnectzIT Supported Stackreaction Supported Adobe Marketo Engage Not Supported Alterna CX Not Supported Caspio Not Supported Dimension Labs Not Supported Dropbox Not Supported Facebook Not Supported Google Analytics Not Supported Google Docs Not Supported Google Sheets Not Supported HubSpot CRM Not Supported HubSpot Marketing Hub Not Supported LinkedIn Not Supported Microsoft Dynamics 365 Not Supported Salesforce Not Supported TryMyUI Not Supported VizualSurvey Not Supported X (Twitter) Not Supported Zapier Not Supported Show More Integrations View All 2 Integrations	Integrations KonnectzIT Supported Stackreaction Supported Adobe Marketo Engage Supported Alterna CX Supported Caspio Supported Dimension Labs Supported Dropbox Supported Facebook Supported Google Analytics Supported Google Docs Supported Google Sheets Supported HubSpot CRM Supported HubSpot Marketing Hub Supported LinkedIn Supported Microsoft Dynamics 365 Supported Salesforce Supported TryMyUI Supported VizualSurvey Supported X (Twitter) Supported Zapier Supported Show More Integrations View All 22 Integrations
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