Infor CRM vs. Infor OS Comparison


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Infor CRM	Infor OS
		Related Products Infor M3 Efficiently executing the complex processes of enterprise manufacturers and distributors. Infor M3 is a cloud-based, manufacturing and distribution ERP system that leverages the latest technologies to provide an exceptional user experience and powerful analytics in a multicompany, multicountry, and multisite platform. Infor M3 and related CloudSuite™ industry solutions include industry-leading functionality for the chemical, distribution, equipment, fashion, food and beverage, and industrial manufacturing industries. Staying ahead of the competition means staying agile. Our new capabilities bring improved data-driven insights and streamlined workflows to help you make informed decisions and take quick action. 4.5 out of 5 stars 156 Ratings Visit Website for Infor M3 MarkMagic MarkMagic barcode label software is the easiest way to design and print the barcode labels, electronic forms, reports, and RFID tags you need to communicate with your customers and suppliers. MarkMagic is the barcoding software engine inside the most popular warehouse and retail inventory management software in the industry such as Manhattan Associates, Oracle, Infor, United Rentals, Honeywell Intelligrated, Apparel Business Systems, Varsity Logistics, and VAI. Powerful and easy to use, once you try MarkMagic, you’ll see why thousands of software vendors and customers worldwide rely on the software to create their business-critical documents. 4.8 out of 5 stars 48 Ratings Visit Website for MarkMagic D&B Connect Realize the true potential of your first-party data. D&B Connect is a customizable, self-service master data management solution built to scale. Eliminate data silos across the organization and bring all your data together using the D&B Connect family of products. Benchmark, cleanse, and enrich your data using our database of hundreds of millions of records. The result is an interconnected, single source of truth that empowers your teams to make more confident business decisions. Drive growth and reduce risk with data you can trust. With a clean, complete data foundation, your sales and marketing teams can align territories with a full view of account relationships. Reduce internal conflict and confusion over incomplete or bad data. Strengthen segmentation and targeting. Increase personalization and the quality/quantity of marketing-sourced leads. Improve accuracy of reporting and ROI analysis. 4.1 out of 5 stars 189 Ratings Visit Website for D&B Connect ShareCRM ShareCRM is an AI-powered enterprise CRM platform designed to connect data and teams across the entire customer lifecycle. It unifies marketing, sales, and service operations into a single system that helps businesses convert leads into long-term customers. The platform supports multi-channel marketing automation, centralized lead management, and end-to-end sales force automation. ShareCRM also enables service automation to manage customer inquiries, service orders, and on-site operations efficiently. Built with collaboration tools, it connects internal teams, partners, and clients through messaging, tasks, and approval workflows. Its low-code, AI-driven architecture allows organizations to customize processes without heavy development effort. Overall, ShareCRM helps companies boost growth by improving visibility, efficiency, and collaboration across the business. 4.8 out of 5 stars 68 Ratings Visit Website for ShareCRM Numa Dealerships don’t lose customers because of price. They lose them when the phone rings and nobody answers, and when the manager hears about a problem only after the survey comes back. Numa is the AI Operating System for car dealerships. Operator puts every caller in the right hands without a phone tree. Appointment Agent books service into real open slots, day or night. Smart Inbox keeps every call and text in one thread with the repair order beside it. LiveCSI™ catches the unhappy customer while they’re still in the shop. Opportunities books the declined work already sitting in your DMS, and Numa for Sales answers every sales call with full inventory context. Every product runs on one system with the customer’s full history. More than 1,500 dealerships run on Numa, and they respond to customers in 13 minutes, compared with an industry average of nearly 23 hours. Numa connects to CDK, Reynolds & Reynolds, Tekion, Dealertrack, and Xtime, and is approved by GM, FordDirect, and Stellantis. 5.0 out of 5 stars 14 Ratings Visit Website for Numa Creatio Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, workflows, or scale. Built for midsize and large organizations, it combines best-in-class CRM across sales, marketing, and service with an AI-native, no-code engine that lets business teams automate workflows, deploy AI agents, and adapt processes without developer dependency. The platform includes Creatio Business Studio for building applications and AI agents using natural language and visual designers, and Creatio AI Studio — a dedicated environment for managing the full enterprise agent lifecycle, from building and deploying to governing and optimizing agents at scale. The AI CRM suite covers Marketing, Sales, and Service, each with embedded AI agents that handle routine tasks autonomously so teams can focus on higher-value work. Creatio's Unlimited Enterprise model removes per-seat, per-agent, and per-workflow pricing constraints entirely — the more your people and AI agents do together, the more value you get, without the cost scaling with it. The platform supports industry-specific deployments across 20+ verticals including financial services, manufacturing, high-tech, and public sector, backed by 700+ marketplace add-ons and a global network of 500+ partners. Recognized as a Leader and Strong Performer across multiple Gartner and Forrester reports, Creatio serves thousands of customers in 100+ countries. Creatio is headquartered in Boston, US, has 1000 employees, 7 offices globally, and $300M in revenue. 4.6 out of 5 stars 589 Ratings Visit Website for Creatio CTM CTM, formerly known as CallTrackingMetrics, is a conversation intelligence and call tracking platform that helps businesses measure marketing performance, manage customer communications, and improve sales conversions. The software tracks phone calls, text messages, website forms, and chats to identify the advertising campaigns and channels that generate customer inquiries. Its AI-powered conversation analytics provide call transcription, summarization, sentiment analysis, and lead scoring. CTM also offers intelligent call routing, automated follow-ups, AI voice agents, and contact center management tools. Reporting dashboards help organizations analyze marketing attribution, advertising return on investment, customer interactions, and sales team performance. The platform integrates with Google Ads, Google Analytics, HubSpot, Salesforce, and other business applications to connect marketing data with customer conversations and revenue outcomes. 4.5 out of 5 stars 939 Ratings Visit Website for CTM Act! Act! Advantage is a full front-office CRM solution with all-new functionality that unites sales, marketing, and customer management in one intuitive, affordable platform to help you stay organized, attract new customers, and turn relationships into results. Act! Advantage includes Interactive Quotes and Payments, Website Chat, Accounting Integration, Appointment Scheduling, Project Management, Web Forms, Online Surveys, and more, broadening Act!'s footprint across your entire front office, and reducing your need for costly, third-party tools. Additionally, you can select the perfect fit, cost-effective tier to meet your current needs with peace of mind knowing that Act! will grow with you. For 39 years, Act! has partnered with small and midsize businesses - listening, learning, and building alongside them and Act! Advantage is the culmination of nearly four decades of their feedback. Every feature is designed to reflect how today’s SMBs run their businesses. 4.0 out of 5 stars 555 Ratings Visit Website for Act! Shape Software Shape is purpose-built sales and marketing automation software that comes with pre-built features that can be configured for any business. The easy-to-use interface empowers your teams and consolidates all aspects of your business in one AI platform. Shape provides a collaborative space for your teams to stay aligned and efficient in everything they do, whether it's streamlining your sales pipeline, engaging more prospects with marketing sequences and digital ads, nurturing customer relationships, communicating seamlessly, or tracking projects. Start growing your revenue with Shape's suite of services today. 4.6 out of 5 stars 136 Ratings Visit Website for Shape Software Jotform Trusted by over 25 million users, Jotform is an all-in-one, no-code platform that simplifies data collection, automation, and online sales. Using its drag-and-drop Form Builder, businesses can create customized forms and surveys to collect leads, payments, and e-signatures. With 10,000+ templates and advanced features like conditional logic and 200+ integrations, Jotform streamlines workflows. Jotform's AI-powered Agents provide real-time customer support, guiding users through form submissions, answering questions, and ensuring a smooth experience while reducing manual intervention. These AI agents learn from interactions to improve responses, enhancing efficiency and customer satisfaction. The platform also includes a Store Builder to sell products and services, accept payments through 30+ gateways, and tools like Approvals and Report Builder to automate workflows and generate actionable insights. Jotform App Builder for ChatGPT and Claude is an AI-powered no-code application builder that enables users to create, customize, publish, and manage applications through natural language conversations. The platform integrates Jotform Apps with ChatGPT and Claude, allowing users to turn ideas discussed with an AI assistant into functional applications without traditional programming. 4.6 out of 5 stars 9,009 Ratings Visit Website for Jotform
Infor CRM: About Infor CRM is more than just a database, it's a full view of your customer interactions. Infor Customer Relationship Management (CRM) software provides a view of every customer touch point across an organization’s sales, marketing, customer service, and support teams. Rich customer profiles and sales productivity tools can help users to identify opportunities to maximize the impact of each interaction and streamline sales activities. Drive accurate forecasting, informed decision making, and effective team and territory management with a robust selection of analytics, sales management tools, and proactive alerts. Infor CRM is a cloud-based application that includes sales, customer service, marketing analytics, and reporting; and integrates easily with Infor ERP solutions, Birst® Networked BI, other products in Infor’s Customer Experience Suite, and more. Manage the full customer lifecycle in one environment, capitalize on future sales opportunities, and deliver exceptional experiences.	Infor OS: About Infor OS is your cloud operating platform for the future, designed to bring productivity, business processes and Artificial Intelligence together, and offer operational insights that were never accessible to a business before. The platform delivers technology that goes beyond enabling business, it drives it, putting the user at the centre of every experience, and serving as a unifying foundation for your entire business ecosystem. The result is a connected, intelligent network that automates, anticipates, predicts, and informs your stakeholders, unifying your business. By marrying business processes to employee communications, Infor OS's collaboration capabilities allow you to contextualise intelligence, make single sign-on a reality, and increase efficiency by enabling employees to work smarter and faster. Quickly develop enterprise capabilities tailored to your needs with the extensibility provided by Infor OS.
Infor CRM: Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Infor OS: Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Infor CRM: Audience CRM solution for companies wanting to view their customer interactions	Infor OS: Audience Companies looking for a business processes and artificial intelligence platform to optimize productivity and all their processes
Infor CRM: Support Phone Support Supported 24/7 Live Support Supported Online Supported	Infor OS: Support Phone Support Supported 24/7 Live Support Supported Online Supported
Infor CRM: API Offers API Not Supported	Infor OS: API Offers API Not Supported
Infor CRM: Screenshots and Videos View more images or videos	Infor OS: Screenshots and Videos View more images or videos
Infor CRM: Pricing No information available. Free Version Not Supported Free Trial Not Supported	Infor OS: Pricing No information available. Free Version Not Supported Free Trial Not Supported
Infor CRM: Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Infor OS: Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Infor CRM: Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Infor OS: Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Infor CRM: Company Information Infor Founded: 2002 United States www.infor.com/products/customer-experience-suite/crm	Infor OS: Company Information Infor Founded: 2002 United States www.infor.com/en-sg/products/infor-os
Infor CRM: Alternatives Infor Customer Experience Suite Infor	Infor OS: Alternatives Infor Data Lake Infor
Infor CRM: Fortude	Infor OS: Infor CloudSuite ERP Infor
Infor CRM: Infor CloudSuite ERP Infor	Infor OS: SCIKIQ 4.6 out of 5 stars
Infor CRM: Infor Rhythm for Commerce Infor	Infor OS: Infor Ming.le Infor
Infor CRM: Infor Integrated Business Planning Infor View All	Infor OS: data.world View All
Infor CRM: Categories CRM Supported	Infor OS: Categories Application Development Supported Business Process Management Supported Data Fabric Supported Metadata Management Supported
Infor CRM: Show More Features CRM Features Calendar/Reminder System Supported Call Logging Supported Document Storage Supported Email Marketing Supported Internal Chat Integration Supported Lead Scoring Not Supported Marketing Automation Integration Supported Mobile Access Supported Quotes / Proposals Not Supported Segmentation Supported Social Media Integration Supported Task Management Supported Territory Management Supported
Infor CRM: Integrations ADP Enterprise HR Supported ADP Onboarding Supported ADP Total Absence Management Supported ADP Workforce Now On the Go Supported Apex-Pro Systems Supported Ariane Systems Supported Avatier Identity Anywhere Supported DATABASICS Time & Expense Supported Ephesoft Supported Fracttal Supported Hotelbird Supported Innspire Supported InterForm Supported Juyo Analytics Supported Kavida.ai Supported Kodiak Hub Supported MRO360 Supported MeetingPackage Supported Pepper Supported Smart Demand Planner Supported Show More Integrations View All 129 Integrations	Infor OS: Integrations ADP Enterprise HR Not Supported ADP Onboarding Not Supported ADP Total Absence Management Not Supported ADP Workforce Now On the Go Not Supported Apex-Pro Systems Not Supported Ariane Systems Not Supported Avatier Identity Anywhere Not Supported DATABASICS Time & Expense Not Supported Ephesoft Not Supported Fracttal Not Supported Hotelbird Not Supported Innspire Not Supported InterForm Not Supported Juyo Analytics Not Supported Kavida.ai Not Supported Kodiak Hub Not Supported MRO360 Not Supported MeetingPackage Not Supported Pepper Not Supported Smart Demand Planner Not Supported Show More Integrations View All 3 Integrations
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