+
+

Related Products

  • Axero
    219 Ratings
    Visit Website
  • iBabs
    78 Ratings
    Visit Website
  • Nasdaq Boardvantage
    307 Ratings
    Visit Website
  • MyHub Intranet Software
    66 Ratings
    Visit Website
  • InfoBox
    47 Ratings
    Visit Website
  • Qloo
    23 Ratings
    Visit Website
  • Universal Knowledge
    16 Ratings
    Visit Website
  • D&B Credit Insights
    52 Ratings
    Visit Website
  • BackUp Maker
    20 Ratings
    Visit Website
  • 1Password
    16,885 Ratings
    Visit Website

About

Information overload is proverbial and we already have trouble keeping our heads over water, given the reams of documents from various sources in diverse file formats. The end of information growth is unforeseeable. Numerous companies got hurt by the fact that knowledge has to be considered as being the fourth production factor (besides ground, capital and work) and, hence, a strategic competitive factor. Not only the worst case scenario - loss of information due to quitting knowledge workers - can make a crucial impact on companies. Also, the decrease of productivity by reinventing the wheel all too often generates additional costs in today's vibrant and highly competitive markets and is therefore a major issue for almost all companies. Not only for big businesses, but also for small to medium-sized businesses (SMB), the adequate use of knowledge becomes more and more a core factor of success and is therefore.

About

Be it working from home or delivering top-level customer service to all of your clients. In this world of rapidly accelerating digital transformation and economic uncertainties, it is more important than ever before to manage your company’s knowledge efficiently and sustainably. A solid knowledge base needs to be accessible anytime, anywhere, and immediately. If your helpdesk is not able to successfully adapt to the development of your company knowledge and ever-changing conditions, you might put the short-term and long-term success of your business at risk. Even outside of worst-case scenarios, higher processing times and low resolution rates during first contact will put you at a significant and avoidable competitive disadvantage. Remote teams and and working from home aggravate the exchange and flow of information in person.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses searching for a portal software

Audience

Companies seeking a Knowledge Management platform for higher customer satisfaction and customer loyalty

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Company Information

Infolution
Founded: 2001
Netherlands
www.infolution.com

Company Information

SERVICEWARE
Founded: 1998
Germany
serviceware-se.com/solutions/serviceware-platform/serviceware-knowledge

Alternatives

Alternatives

Universal Knowledge

Universal Knowledge

Knowledge Powered Solutions Ltd
PICC Software

PICC Software

PICC SOLUTION
Shelf

Shelf

Shelf.io
ScreenSteps

ScreenSteps

Blue Mango Learning Systems

Categories

Portal Supported

Categories

Integrations

No info available.

Integrations

No info available.
Claim Infolution and update features and information
Claim Infolution and update features and information
Claim Serviceware Knowledge and update features and information
Claim Serviceware Knowledge and update features and information