Serviceware KnowledgeSERVICEWARE
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Related Products
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About
Information overload is proverbial and we already have trouble keeping our heads over water, given the reams of documents from various sources in diverse file formats. The end of information growth is unforeseeable. Numerous companies got hurt by the fact that knowledge has to be considered as being the fourth production factor (besides ground, capital and work) and, hence, a strategic competitive factor. Not only the worst case scenario - loss of information due to quitting knowledge workers - can make a crucial impact on companies. Also, the decrease of productivity by reinventing the wheel all too often generates additional costs in today's vibrant and highly competitive markets and is therefore a major issue for almost all companies. Not only for big businesses, but also for small to medium-sized businesses (SMB), the adequate use of knowledge becomes more and more a core factor of success and is therefore.
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About
Be it working from home or delivering top-level customer service to all of your clients. In this world of rapidly accelerating digital transformation and economic uncertainties, it is more important than ever before to manage your company’s knowledge efficiently and sustainably. A solid knowledge base needs to be accessible anytime, anywhere, and immediately. If your helpdesk is not able to successfully adapt to the development of your company knowledge and ever-changing conditions, you might put the short-term and long-term success of your business at risk. Even outside of worst-case scenarios, higher processing times and low resolution rates during first contact will put you at a significant and avoidable competitive disadvantage. Remote teams and and working from home aggravate the exchange and flow of information in person.
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Not Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Businesses searching for a portal software
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Audience
Companies seeking a Knowledge Management platform for higher customer satisfaction and customer loyalty
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationInfolution
Founded: 2001
Netherlands
www.infolution.com
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Company InformationSERVICEWARE
Founded: 1998
Germany
serviceware-se.com/solutions/serviceware-platform/serviceware-knowledge
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Categories |
Categories |
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Integrations
No info available.
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Integrations
No info available.
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