InfoCenter

InfoCenter

ICM Document Solutions
NextRequest

NextRequest

CivicPlus
+
+

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About

InfoCenter is a powerful, intuitive self-service web portals that enables your organization to securely share records and documents, from multiple sources. User interaction with the portal is easily monitored, including complete search history and viewing data and associated documents. It’s an ideal solution for a wide range of implementations, such as (public, student, employee) records requests, customer service resources, and invoice payment inquiries. InfoCenter’s highly configurable authentication model allows content to be selectively available to external or corporate users, while not compromising the security of internal systems or data. From wide open public record requests to strictly controlled sensitive information, this control allows your business to safely satisfy regulatory requirements and legal obligations. InfoCenter empowers your business to provide the right information to the right parties at the right time.

About

Give your agency a boost on compliance regulations and laws. With NextRequest powered by CivicPlus, you can rapidly respond to audits, examinations, and legal inquiries with our suite of compliance features. Easily track record requests, communications, and document production for proof of compliance. Agencies of all types and sizes use NextRequest to accept, coordinate, and fulfill record requests all in one place. Our public records management software works cross-departmentally to streamline requests so that no request goes unanswered. Automate your workflow and ensure requests are seen through from start to finish. Accept requests through a modern online portal. Connect requesters with self-serve information. Route to staff automatically. Maintain compliance with dashboards and audit trails.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Self-service web portal for organizations looking to share documents and records

Audience

Governments of all sizes that need an effective public records and FOIA request management solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

ICM Document Solutions
Founded: 1988
United States
www.icmdocs.com/document-management/infocenter-self-service-web-portals/

Company Information

CivicPlus
Founded: 2001
United States
www.civicplus.com/foia-request-management/

Alternatives

CloudRadial

CloudRadial

Azurative

Alternatives

FOIAXpress

FOIAXpress

OPEXUS

Categories

Portal Supported

Categories

Portal Features

Chat Not Supported
Collaboration Not Supported
Content Management Not Supported
Document Management Supported
File Sharing Supported
Search Not Supported

Integrations

No info available.

Integrations

No info available.
Claim InfoCenter and update features and information
Claim InfoCenter and update features and information
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