Influitive vs. Peerbound Comparison


Influitive	Peerbound	+	+
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About Influitive allows you to build a community of advocates and invite your customers, developers, partners, and employees to complete challenges, referrals, product reviews, social media posts, and more. As they complete these personalized challenges—which can be targeted to groups or individuals—they automatically earn points, badges, and levels to redeem professional perks and privileges. Easily visualize and report on all activities completed and the ROI of those activities, while integrating with your CRM and marketing automation platform to guide members through the entire customer journey.	About Peerbound is an AI-powered customer proof platform that helps companies find, unify, and activate customer voice data to turn it into revenue-driving content by listening to all customer touchpoints such as call recordings, reviews, webinars, and interviews to uncover advocates and proof points without manual searching; it then creates on-brand customer stories, slides, case studies, and marketing assets in minutes by transcribing and drafting content, eliminating weeks of manual writing, and delivers the most relevant proof directly to sales reps in the tools they use so they can leverage it proactively in deals. It centralizes customer proof at scale, reducing reliance on ad-hoc processes and scattered repositories, and integrates with existing tech stacks to ensure no valuable insights are missed, helping teams maintain a fresh, always-on advocacy flywheel.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience B2B companies	Audience B2B marketing and revenue teams seeking a tool to uncover, create, and deliver customer proof so they can accelerate sales, build advocacy, and scale customer storytelling
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 4.9 / 5 ease 4.8 / 5 features 4.4 / 5 design 4.9 / 5 support 4.4 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros Influitive has been a leader in this space and provides tons of thought leadership and guidance on how to build and manage an effective advocacy and engagement program. Additionally, they deliver webinars and materials to keep administrators "on their game" throughout the year and highlight the successes of their customers. The tool itself is relatively flexible to meet individual needs (can turn features on & off, sign-on feature options, etc.) and has enough pre-baked content to get you going. The Influitive team is also highly responsive, whether to smaller technical questions or larger strategic ones. - Intuitive user interface. - Has saved us so much time trying to identify advocates - Super quick and helpful support (both CSM and support team) - It feels like they really listen to their customers and the feedback they are given. - Overall an incredible and helpful platform. You can really grow an advocacy program with this tool. I like the gamification and automation of rewards. The UX is really nice and you can now do more with branding your hub. Some of the new features are super helpful - like lenses, to be able to see exactly what the hub looks like in the eyes of your customer - this was lacking before. Influitive allows my company to have a customer-driven space for our most active and excited clients to promote our products. Customer service is incredible. Influitive is a great way to organize and empower your organizations top customers, and to keep them happy and engaged. This pool of customers is the best resource for many things from product feedback to references and Influitive helps make it all happen. Cons Integrations can be difficult to work with, so if that's important to you, get your technical folks involved before making a decision. - There are some minor feature upgrades that we could get faster but working for a software company, I know that product updates can take time. The support has been lacking in the past, however, I have noticed significant improvements in the past year. The account management teams seem more customer-oriented as well. Running 2 hubs from one instance proves challenging - the UI of the admin side of the hub makes managing challenges difficult, visually. The custom reporting is complicated. Influitive is constantly re-evaluating features, putting out beta testing, and growing with feedback. Not much to say for cons - there are little issues that come up, but Influitive is pretty good about listening to customer feedback.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information Influitive Founded: 2010 Canada influitive.com	Company Information Peerbound Founded: 2023 United States www.peerbound.com
Alternatives PartnerStack	Alternatives TechValidate SurveyMonkey
Kommo QSOFT	HighAdvocacy
Club Club (formerly Brandbassador)	Duel
Kangaroo Rewards	XMPie
Mention Me View All	Amplaud Amplaud LLC View All
Categories Community Supported Customer Advocacy Supported Customer Engagement Supported Customer Loyalty Supported Employee Advocacy Supported Referral Supported	Categories Content Creation Supported Customer Advocacy Supported
Customer Advocacy Features Advocate Management Supported Campaign Management Supported Communication Management Supported Community Management Supported Gamification Supported Referral Tracking Supported Reporting/Analytics Supported Rewards Program Supported Social Engagement Supported Show More Features Community Features Content Management Supported Content Moderation Supported Discussions / Forums Supported Event Management Supported Group Management Supported Ideation / Crowdsourcing Supported Member Directory Not Supported Membership Management Supported Social Media Management Supported Website Management Not Supported White Label Not Supported Customer Engagement Features Analytics Supported Churn Management Supported Communication Management Not Supported Community Management Supported Content Syndication Not Supported Feedback Collection Supported Gamification Supported Live Chat Supported Video Content Supported Customer Loyalty Features Corporate Memberships Not Supported CRM Not Supported Customer Activity Tracking Supported Discount Management Not Supported Gift Card System Supported Loyalty Card System Not Supported Member Portal Supported Membership Management Supported No-Card Loyalty System Not Supported Referral Tracking Supported Rewards Management Supported Employee Advocacy Features Content Controls / Compliance Not Supported Content Library Creation Supported Mobile Access Supported Post Scheduling Supported Push / Email Notifications Supported Reporting / Analytics Supported Social Sharing Gamification Supported Tiered User Permissions Supported Referral Features Affiliate Marketing Not Supported Campaign Management Supported Contact Management Supported Employee Referral Management Supported Feedback Management Supported Lead Engagement Supported Loyalty Program Supported Referral Tracking Supported Rewards Management Supported
Integrations G2 Supported Salesforce Supported Adobe Marketo Engage Supported Attention Not Supported Axis LMS Supported Facebook Supported Gong Not Supported Goodmeetings Not Supported Google Drive Not Supported HubSpot Marketing Hub Supported Microsoft Outlook Not Supported Outreach Not Supported Sendoso Supported Slack Not Supported Stackreaction Supported Tango Card Supported TrustRadius Supported X (Twitter) Supported Zapier Supported Show More Integrations View All 13 Integrations	Integrations G2 Supported Salesforce Supported Adobe Marketo Engage Not Supported Attention Supported Axis LMS Not Supported Facebook Not Supported Gong Supported Goodmeetings Supported Google Drive Supported HubSpot Marketing Hub Not Supported Microsoft Outlook Supported Outreach Supported Sendoso Not Supported Slack Supported Stackreaction Not Supported Tango Card Not Supported TrustRadius Not Supported X (Twitter) Not Supported Zapier Not Supported Show More Integrations View All 16 Integrations
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