Influitive vs. Lootly Comparison


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About Influitive allows you to build a community of advocates and invite your customers, developers, partners, and employees to complete challenges, referrals, product reviews, social media posts, and more. As they complete these personalized challenges—which can be targeted to groups or individuals—they automatically earn points, badges, and levels to redeem professional perks and privileges. Easily visualize and report on all activities completed and the ROI of those activities, while integrating with your CRM and marketing automation platform to guide members through the entire customer journey.	About Great brands are built on loyal customers. Lootly helps you build relationships with customers by rewarding them for interacting with your store. Encourage actions & reward customers for interacting with your brand. Increase repeat purchases while offering unique perks for your best customers. Turn customers into brand ambassadors to promote your store to their friends & family. Discover how customers are interacting with your program and make adjustments in a few clicks. Lootly makes it easy to create a seamless and stunning experience for your customers in just a few clicks. From Emails to On-Site displays and everything in-between, you can customize every aspect of your program without limitations. With over a dozen ways to Earn & Spend Points, you can build exciting ways for customers to interact with your store. Connect to your favorite apps to further tailor Lootly to your brand’s needs.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience B2B companies	Audience eCommerce companies that want to grow brand loyalty and customer retention
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing $49 per month Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 4.9 / 5 ease 4.8 / 5 features 4.4 / 5 design 4.9 / 5 support 4.4 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros Influitive has been a leader in this space and provides tons of thought leadership and guidance on how to build and manage an effective advocacy and engagement program. Additionally, they deliver webinars and materials to keep administrators "on their game" throughout the year and highlight the successes of their customers. The tool itself is relatively flexible to meet individual needs (can turn features on & off, sign-on feature options, etc.) and has enough pre-baked content to get you going. The Influitive team is also highly responsive, whether to smaller technical questions or larger strategic ones. - Intuitive user interface. - Has saved us so much time trying to identify advocates - Super quick and helpful support (both CSM and support team) - It feels like they really listen to their customers and the feedback they are given. - Overall an incredible and helpful platform. You can really grow an advocacy program with this tool. I like the gamification and automation of rewards. The UX is really nice and you can now do more with branding your hub. Some of the new features are super helpful - like lenses, to be able to see exactly what the hub looks like in the eyes of your customer - this was lacking before. Influitive allows my company to have a customer-driven space for our most active and excited clients to promote our products. Customer service is incredible. Influitive is a great way to organize and empower your organizations top customers, and to keep them happy and engaged. This pool of customers is the best resource for many things from product feedback to references and Influitive helps make it all happen. Cons Integrations can be difficult to work with, so if that's important to you, get your technical folks involved before making a decision. - There are some minor feature upgrades that we could get faster but working for a software company, I know that product updates can take time. The support has been lacking in the past, however, I have noticed significant improvements in the past year. The account management teams seem more customer-oriented as well. Running 2 hubs from one instance proves challenging - the UI of the admin side of the hub makes managing challenges difficult, visually. The custom reporting is complicated. Influitive is constantly re-evaluating features, putting out beta testing, and growing with feedback. Not much to say for cons - there are little issues that come up, but Influitive is pretty good about listening to customer feedback.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Not Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information Influitive Founded: 2010 Canada influitive.com	Company Information Lootly Founded: 2019 United States lootly.io
Alternatives PartnerStack	Alternatives Sessionly
Kommo QSOFT	impact.com/advocate impact.com
Club Club (formerly Brandbassador)	We Love Customers
Kangaroo Rewards	Rise.ai
Mention Me View All	Rivo View All
Categories Community Supported Customer Advocacy Supported Customer Engagement Supported Customer Loyalty Supported Employee Advocacy Supported Referral Supported	Categories Customer Loyalty Supported Referral Supported
Customer Loyalty Features Corporate Memberships Not Supported CRM Not Supported Customer Activity Tracking Supported Discount Management Not Supported Gift Card System Supported Loyalty Card System Not Supported Member Portal Supported Membership Management Supported No-Card Loyalty System Not Supported Referral Tracking Supported Rewards Management Supported Referral Features Affiliate Marketing Not Supported Campaign Management Supported Contact Management Supported Employee Referral Management Supported Feedback Management Supported Lead Engagement Supported Loyalty Program Supported Referral Tracking Supported Rewards Management Supported Show More Features Community Features Content Management Supported Content Moderation Supported Discussions / Forums Supported Event Management Supported Group Management Supported Ideation / Crowdsourcing Supported Member Directory Not Supported Membership Management Supported Social Media Management Supported Website Management Not Supported White Label Not Supported Customer Advocacy Features Advocate Management Supported Campaign Management Supported Communication Management Supported Community Management Supported Gamification Supported Referral Tracking Supported Reporting/Analytics Supported Rewards Program Supported Social Engagement Supported Customer Engagement Features Analytics Supported Churn Management Supported Communication Management Not Supported Community Management Supported Content Syndication Not Supported Feedback Collection Supported Gamification Supported Live Chat Supported Video Content Supported Employee Advocacy Features Content Controls / Compliance Not Supported Content Library Creation Supported Mobile Access Supported Post Scheduling Supported Push / Email Notifications Supported Reporting / Analytics Supported Social Sharing Gamification Supported Tiered User Permissions Supported	Customer Loyalty Features Corporate Memberships Supported CRM Not Supported Customer Activity Tracking Supported Discount Management Supported Gift Card System Not Supported Loyalty Card System Supported Member Portal Supported Membership Management Not Supported No-Card Loyalty System Supported Referral Tracking Supported Rewards Management Supported Referral Features Affiliate Marketing Not Supported Campaign Management Supported Contact Management Not Supported Employee Referral Management Not Supported Feedback Management Not Supported Lead Engagement Supported Loyalty Program Supported Referral Tracking Not Supported Rewards Management Supported
Integrations Facebook Supported X (Twitter) Supported Zapier Supported ActiveCampaign Not Supported Adobe Marketo Engage Supported BigCommerce Not Supported Bronto Marketing Platform Not Supported Constant Contact Not Supported G2 Supported HubSpot Customer Platform Not Supported RaveCapture Not Supported Salesforce Agentforce Marketing Not Supported Sendoso Supported Shopify Plus Not Supported Slack Not Supported Stackreaction Supported Tango Card Supported TrustRadius Supported Volusion Not Supported WooCommerce Not Supported Show More Integrations View All 13 Integrations	Integrations Facebook Supported X (Twitter) Supported Zapier Supported ActiveCampaign Supported Adobe Marketo Engage Not Supported BigCommerce Supported Bronto Marketing Platform Supported Constant Contact Supported G2 Not Supported HubSpot Customer Platform Supported RaveCapture Supported Salesforce Agentforce Marketing Supported Sendoso Not Supported Shopify Plus Supported Slack Supported Stackreaction Not Supported Tango Card Not Supported TrustRadius Not Supported Volusion Supported WooCommerce Supported Show More Integrations View All 20 Integrations
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