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About

Influence.io is a flexible loyalty and referral platform designed to help ecommerce and direct-to-consumer brands create, manage, and scale customer loyalty and referral programs. It enables merchants to reward customers with points for actions such as placing orders, writing reviews, or performing social actions, and lets those points be redeemed for perks, discounts, or other rewards. It supports loyalty tiers, so brands can differentiate rewards based on customer loyalty levels, as well as digital stamp-cards (including integration with Apple and Google Wallet), membership programs, and referral incentives to encourage existing customers to bring in new buyers. Influence.io integrates with major ecommerce and marketing tools (such as Shopify, BigCommerce, Klaviyo, and Gorgias), making setup fast and “plug-and-play” without the need for extensive custom development.

About

bLoyal, a cloud-based omnichannel loyalty and rewards program platform enables users to integrate with point of sale (POS) systems and eCommerce solutions. bLoyal is suitable for small to large companies in different industries. bLoyal allows users to create different types of buyer programs, offers, and promotions with options for loyalty points, tiered award programs, and more. bLoyal also features the 360 CRM that connects customers' reward balances and purchases in a single profile.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Ecommerce brands and online retailers needing a tool to build loyalty, incentivize referrals, and boost customer retention and lifetime value without building a custom rewards system

Audience

Global Markets

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$49 per month
Free Version Supported
Free Trial Not Supported

Pricing

$39.00/month
Starting price $39.00/month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.5 / 5
design 1.5 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • Tons of reporting and information stored. There are absolutely NO other Pros to using this defunct system.
  • I think these are nice guys, not malicious scammers, but as far as positive aspects about their system--as soon as I think of one, I will let you know.

Cons

  • Customer service takes forever. Reports are difficult to figure out. They changed my subscription rate several times. They often place blame on my POS company for their applications failures. They told me it would be a seamless integration and that they would be able to set up my frequent buyer accounts but they did many of them wrong.
  • --does not integrate with Counterpoint very well --slow/no service response --clunky and redundant integration site --slow hosting due to narrow bandwidth --as "buggy" as I have ever seen

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Influence
Founded: 2021
United States
www.influence.io

Company Information

bLoyal
Founded: 2008
United States
www.bloyal.com

Alternatives

Alternatives

Loyax

Loyax

Sirma
Impact Advocate

Impact Advocate

impact.com

Categories

Customer Advocacy Supported
Customer Loyalty Supported
Loyalty Management Supported

Categories

Loyalty Management Supported

Loyalty Management Features

CRM Supported
Customer Activity Tracking Supported
Discount Management Supported
Gift Card System Supported
Loyalty Card System Supported
Member Portal Supported
Membership Management Supported
No-Card Loyalty System Supported
Referral Tracking Supported
Rewards Management Supported
White Label Not Supported

Integrations

Shopify Supported
Aloha Cloud by NCR Voyix Not Supported
Apple Wallet Supported
Attentive Supported
BigCommerce Supported
CLV Wallet Not Supported
Google Wallet Supported
Gorgias Supported
KORONA POS Not Supported
Loop Supported
Microsoft Dynamics 365 Not Supported
NCR Voyix Not Supported
NMI Gateway Not Supported
Post Affiliate Pro Not Supported
QuickBooks Online Not Supported
Retail Management Hero (RMH) Not Supported
WooCommerce Not Supported
WordPress Not Supported
dotdigital Engagement Cloud Supported

Integrations

Shopify Supported
Aloha Cloud by NCR Voyix Supported
Apple Wallet Not Supported
Attentive Not Supported
BigCommerce Not Supported
CLV Wallet Supported
Google Wallet Not Supported
Gorgias Not Supported
KORONA POS Supported
Loop Not Supported
Microsoft Dynamics 365 Supported
NCR Voyix Supported
NMI Gateway Supported
Post Affiliate Pro Supported
QuickBooks Online Supported
Retail Management Hero (RMH) Supported
WooCommerce Supported
WordPress Supported
dotdigital Engagement Cloud Not Supported
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