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About

Influence.io is a flexible loyalty and referral platform designed to help ecommerce and direct-to-consumer brands create, manage, and scale customer loyalty and referral programs. It enables merchants to reward customers with points for actions such as placing orders, writing reviews, or performing social actions, and lets those points be redeemed for perks, discounts, or other rewards. It supports loyalty tiers, so brands can differentiate rewards based on customer loyalty levels, as well as digital stamp-cards (including integration with Apple and Google Wallet), membership programs, and referral incentives to encourage existing customers to bring in new buyers. Influence.io integrates with major ecommerce and marketing tools (such as Shopify, BigCommerce, Klaviyo, and Gorgias), making setup fast and “plug-and-play” without the need for extensive custom development.

About

TapMango is a fully branded loyalty solution offering the most advanced rewards program to retailers and restaurants. Engage customers with our powerful marketing tools, get new customers with our referral system and review boost, increase revenue with flash sales and mobile ordering and more.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Ecommerce brands and online retailers needing a tool to build loyalty, incentivize referrals, and boost customer retention and lifetime value without building a custom rewards system

Audience

Ideal for any retail store wanting to retain their loyal customers, attract new clients, and find innovative ways to sell to their existing customers.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$49 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 3.3 / 5
ease 3.7 / 5
features 3.7 / 5
design 3.0 / 5
support 4.3 / 5

Pros & Cons from Real Users

Pros

  • The people are the best part. The sales rep and internal operations team were very polite and consistently kind.
  • TapMango is an interesting and profitable platform to promote e-commerce. It provides conveniences both for us when promoting products and services. It is also convenient for customers to bid and make purchases. It helps us track our customers throughout the buying process, and its review system is excellent; it helps us increase customer loyalty and give reputation to our business. It makes everything more convenient for marketing and sales teams to push products and make it convenient for customers to make purchases. It is an excellent platform to increase sales and generate more revenue.
  • TapMango has given a good impression to every person interested in my products or services. It is simple as the sales channel is elaborated; in a few words, it is distributed with the necessary quality. The support is synchronized with the history and gives an immediate response. TapMango prevails in commerce as a tool that drives sales.

Cons

  • • Unexpected and undisclosed costs, including required third-party subscriptions (Ecard Systems and Apple Developer fees) that were not clearly communicated during the sales process. • Misrepresentation of system integration, specifically the claim of a “fully integrated” POS solution, which in practice requires manual workarounds that slow transactions. • Missed and significantly delayed launch timelines, despite providing ample notice and completing all requested onboarding and marketing preparations. • Lack of a functional final product, including a non-operational app and online ordering system that has never processed a single order. • Restricted access to our own customer and loyalty data, which has prevented us from transitioning to a functioning alternative solution.
  • TapMango is expensive, and their support team leaves a lot to be desired; we have not been able to establish contact with them most of the times we have requested it, they need to improve.
  • The price is high; I found it somewhat expensive because it is simple, and its functions are not so exponential in scope. Plus, its overall design is a bit dated.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Influence
Founded: 2021
United States
www.influence.io

Company Information

TapMango
Founded: 2013
Canada
www.tapmango.com/

Alternatives

Alternatives

Preferred Patron Loyalty

Preferred Patron Loyalty

Preferred Patron Loyalty, LLC

Categories

Categories

Customer Loyalty Features

Corporate Memberships
CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Integrations

Shopify
Agiliron
Apple Wallet
Attentive
BigCommerce
Commerce7
Google Wallet
Gorgias
Klaviyo
Lightspeed Retail
Loop
REVIEWS.io
Recharge
Skio
Square Appointments
Square POS
Square Payments
Square for Retail
Toast Kitchen Display System
Toast POS

Integrations

Shopify
Agiliron
Apple Wallet
Attentive
BigCommerce
Commerce7
Google Wallet
Gorgias
Klaviyo
Lightspeed Retail
Loop
REVIEWS.io
Recharge
Skio
Square Appointments
Square POS
Square Payments
Square for Retail
Toast Kitchen Display System
Toast POS
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