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About

Influence.io is a flexible loyalty and referral platform designed to help ecommerce and direct-to-consumer brands create, manage, and scale customer loyalty and referral programs. It enables merchants to reward customers with points for actions such as placing orders, writing reviews, or performing social actions, and lets those points be redeemed for perks, discounts, or other rewards. It supports loyalty tiers, so brands can differentiate rewards based on customer loyalty levels, as well as digital stamp-cards (including integration with Apple and Google Wallet), membership programs, and referral incentives to encourage existing customers to bring in new buyers. Influence.io integrates with major ecommerce and marketing tools (such as Shopify, BigCommerce, Klaviyo, and Gorgias), making setup fast and “plug-and-play” without the need for extensive custom development.

About

Referral Factory helps companies of all sizes, from large corporates to mid-market companies or multi-location businesses across any industry. Launch a white-labeled referral program. Promote it, track every referral, and automate rewards. No developers needed. Create referral links in one click (or let customers self-sign up), collect referrals via lead forms, widgets, pop-ups, sticky bars, QR codes, landing pages, and email campaigns. Automated emails that trigger on key actions (new referral, conversion, reward due). Advanced referral tracking shows who referred whom, who has converted, and who to reward, with real-time analytics. Give your customers a branded referral portal to track referrals and rewards. Integrates with 8,000+ apps (HubSpot, Salesforce, Stripe, Intercom, Zapier) plus API and webhooks. 200+ rewards (gift cards, Stripe credits, PayPal) or issue custom rewards. GDPR, SOC 2, ISO 27001 compliant. Plans from $95/month with 24/7 support.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Ecommerce brands and online retailers needing a tool to build loyalty, incentivize referrals, and boost customer retention and lifetime value without building a custom rewards system

Audience

Built for finance, insurance, home services, SaaS, and more, it gives you everything needed to promote, track, and reward referrals from start to finish.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$49 per month
Free Version
Free Trial

Pricing

$95 per month
Plans start from $95 per month, and go up to $1000 per month.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.9 / 5
design 4.6 / 5
support 4.9 / 5

Pros & Cons from Real Users

Pros

  • It's very easy to use such overall. No complications or obstacles while creating referral campaigns for my business.
  • The software is really easy to use and I can have multiple campaigns which allows me to build customized referral programs for different clients without needing a developer to help me.
  • Referral Factory allows us to run multiple referral programs all at the same time. The tracking dashboard gives us a clear view of each of all our different referral programs and which one is working better. We were also able to integrate our referral program with our Salesforce CRM making it that much easier to chase referral leads and close new sales fasters.
  • I really liked the demo call as the consultant, Jess, was helpful in showing me the ins and outs of referral marketing. Since I’m not a marketer, this was very useful.
  • As a marketer I liked that you could build a 100% working referral program without any coding. A lot of the other tools you have to install scripts etc. Oh and also the branding options are good too - everything can be customised.

Cons

  • No cons. It has east to use interface which allows you to be flexible with your campaign customization.
  • I have been using the software for a few months now and haven't had any issues with it so far.
  • Only that you can’t enable sharing direct to Instagram.
  • I haven’t had any major problems so far but it would be great if there were more resources available on how to run referral marketing in the field of education. It’s all been a steep learning curve but I’m glad it’s working!
  • So far nothing - we have been using the basic plan for last 6 months.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Influence
Founded: 2021
United States
www.influence.io

Company Information

Referral Factory
Founded: 2020
Netherlands
referral-factory.com/

Alternatives

Alternatives

OSI Affiliate Software

OSI Affiliate Software

Omnistar Interactive

Categories

Categories

Affiliate Program is an exciting opportunity for marketers, entrepreneurs, and content creators to earn commissions by promoting one of the leading referral marketing platforms. As an affiliate, you can leverage your audience and network to generate income while helping businesses streamline their referral programs.

Looking to boost your customer base and increase revenue? Referral Factory makes lead generation simple and effective by leveraging the power of word-of-mouth marketing. With our platform, you can create fully automated referral programs that turn your existing customers into brand advocates—generating high-quality leads on autopilot!

The word "referral" refers to the act of directing someone to a person, business, or service, usually with a recommendation or endorsement. In a business context, it typically means when a satisfied customer or individual recommends a product, service, or company to someone else.

Customer Advocacy Features

Advocate Management
Campaign Management
Communication Management
Community Management
Gamification
Referral Tracking
Reporting/Analytics
Rewards Program
Social Engagement

Affiliate Features

Affiliate Management
Affiliate Tracking
Banner Management
Commission Management
Contest Management
Coupon Management
Email / Newsletter Communication
Fraud Detection
Multi Level Marketing (MLM)
Multi-Language
Social Sharing

Lead Generation Features

Contact Discovery
Contact Import/Export
Lead Capture
Lead Database Integration
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Visitor Identification

Referral Features

Affiliate Marketing
Campaign Management
Contact Management
Employee Referral Management
Feedback Management
Lead Engagement
Loyalty Program
Referral Tracking
Rewards Management

Integrations

Shopify
Apple Wallet
Attentive
Axis LMS
BigCommerce
Google Wallet
Gorgias
HubSpot CRM
HubSpot Customer Platform
Intercom
Klaviyo
Loop
REVIEWS.io
Salesforce
Skio
Stripe
Zapier
Zoho CRM
dotdigital Engagement Cloud
monday AI work platform

Integrations

Shopify
Apple Wallet
Attentive
Axis LMS
BigCommerce
Google Wallet
Gorgias
HubSpot CRM
HubSpot Customer Platform
Intercom
Klaviyo
Loop
REVIEWS.io
Salesforce
Skio
Stripe
Zapier
Zoho CRM
dotdigital Engagement Cloud
monday AI work platform
Claim Influence and update features and information
Claim Influence and update features and information
Claim Referral Factory and update features and information
Claim Referral Factory and update features and information