Inbox Works

Inbox Works

Orumio
Yapper

Yapper

Yapper Labs
+
+

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About

Inbox Works is a browser-based shared inbox in development for teams that answer a shared address such as support@ or hello@. It keeps conversations visible until they are handled, shows which teammate is composing a reply, and warns before a second response is sent. Teammates can discuss messages privately beside the email, hand conversations to an owner, and use keyboard shortcuts to move through the inbox. Follow-up tools bring a message back on a chosen date or when a reply is overdue; a promised date remains even if the recipient replies first. Optional add-ons include snoozing, signatures, and rules that move selected messages to Done. It is designed for teams using Google Workspace or Microsoft 365, without a ticketing portal. The next email and reply open in under a tenth of a second. Teams can request free early access by approval, and a no-sign-up browser demo uses sample email.

About

Yapper is an AI customer messaging assistant for service businesses such as salons, veterinary clinics, restaurants, repair shops, coaches, tutors, and gyms. It replies in a business's voice to WhatsApp, Instagram, Messenger, and website chat, handling routine questions and handing off conversations when staff are needed. The assistant learns services, prices, and policies from websites, documents, and team answers; remembers customer bookings, preferences, and notes; and updates its playbook when staff correct a reply. A shared inbox lets teams review chats on desktop or phone, pause automation, take over, and return conversations to the assistant. Multiple phone numbers, Instagram accounts, Facebook Pages, and websites can each have separate voices, hours, and rules. Built on the official WhatsApp Business Platform, Yapper costs $399 per month and includes unlimited teammates, senders, and customers. Businesses can text the assistant before activating a paid plan.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Teams that collaboratively answer shared business email addresses, such as support@ or hello@, using Google Workspace or Microsoft 365.

Audience

Service businesses such as salons, vet clinics, restaurants, coaches and gyms that get customer messages on WhatsApp, Instagram, Messenger or website chat.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

Approval-based early access is free. Planned pricing includes a Free plan for teams of up to three and Team at $29/month for the whole team; prices are not final.
Free Version Not Supported
Free Trial Not Supported

Pricing

$399/month
One plan costs $399 per month and includes unlimited teammates, senders, and customers.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Orumio
Founded: 2023
Japan
inbox-works.com

Company Information

Yapper Labs
Founded: 2026
United States
yapper.chat/

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Categories

Email Management Supported

Categories

Integrations

Facebook Messenger Not Supported
Instagram Not Supported
Microsoft 365 Supported
WhatsApp Not Supported

Integrations

Facebook Messenger Supported
Instagram Supported
Microsoft 365 Not Supported
WhatsApp Supported
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