Inbox Works

Inbox Works

Orumio
SocialHub

SocialHub

maloon
+
+

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About

Inbox Works is a browser-based shared inbox in development for teams that answer a shared address such as support@ or hello@. It keeps conversations visible until they are handled, shows which teammate is composing a reply, and warns before a second response is sent. Teammates can discuss messages privately beside the email, hand conversations to an owner, and use keyboard shortcuts to move through the inbox. Follow-up tools bring a message back on a chosen date or when a reply is overdue; a promised date remains even if the recipient replies first. Optional add-ons include snoozing, signatures, and rules that move selected messages to Done. It is designed for teams using Google Workspace or Microsoft 365, without a ticketing portal. The next email and reply open in under a tenth of a second. Teams can request free early access by approval, and a no-sign-up browser demo uses sample email.

About

Respond to customers faster with personal replies direct from your Smart Inbox. Instantly understand how to engage with a full history of past interactions. Share the workload and collaborate in real-time from one shared inbox. Assign conversations, track activity on every message and streamline approval systems. With our Priority Inbox you will be able to react faster. All important requests will be moved automatically to a separate inbox where you can reply faster to them. With the automated actions of SocialHub Smart Inbox you can automatically assign tickets to the Community Manager that is able to answer the request the best. That will help your team to do a better job. With Smart Rules you can define actions that will be executed, even when your team is not online. This means that posts, that do not apply to your netiquette will not appear on your page. Even at 4 am in the night.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Teams that collaboratively answer shared business email addresses, such as support@ or hello@, using Google Workspace or Microsoft 365.

Audience

Social Media Marketing platform for businesses

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

Approval-based early access is free. Planned pricing includes a Free plan for teams of up to three and Team at $29/month for the whole team; prices are not final.
Free Version Not Supported
Free Trial Not Supported

Pricing

$99 per user per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Orumio
Founded: 2023
Japan
inbox-works.com

Company Information

maloon
Founded: 2014
Germany
socialhub.io

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Categories

Email Management Supported

Categories

Social Media Marketing Features

Analytics Supported
Automated Publishing Supported
Contact Management Supported
Content Management Not Supported
Conversion Tracking Not Supported
Customer Targeting Supported
Keyword Filtering Supported
Multi-Account Management Supported
Post Scheduling Supported

Integrations

Microsoft 365 Supported

Integrations

Microsoft 365 Not Supported
Claim Inbox Works and update features and information
Claim Inbox Works and update features and information
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Claim SocialHub and update features and information