Inbox Works

Inbox Works

Orumio
Mailbird

Mailbird

2.2 out of 5 stars
+
+

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About

Inbox Works is a browser-based shared inbox in development for teams that answer a shared address such as support@ or hello@. It keeps conversations visible until they are handled, shows which teammate is composing a reply, and warns before a second response is sent. Teammates can discuss messages privately beside the email, hand conversations to an owner, and use keyboard shortcuts to move through the inbox. Follow-up tools bring a message back on a chosen date or when a reply is overdue; a promised date remains even if the recipient replies first. Optional add-ons include snoozing, signatures, and rules that move selected messages to Done. It is designed for teams using Google Workspace or Microsoft 365, without a ticketing portal. The next email and reply open in under a tenth of a second. Teams can request free early access by approval, and a no-sign-up browser demo uses sample email.

About

Mailbird is a fast, modern email client for Windows and macOS, trusted by millions with over 4 million downloads. It brings all your accounts—Gmail, Outlook, iCloud, IMAP, Exchange—into one unified inbox with smart features like Snooze, Undo Send, Quick Reply, Send Later, email snippets, and drag-and-drop organization. Customize your workspace with themes, custom avatars, and flexible layout options. Stay productive with sidebar integrations for Google Calendar, WhatsApp, Slack, Trello, Asana, and more—no app switching needed. Built natively for each platform and optimized for both Windows 11 and Apple Silicon, Mailbird delivers speed, simplicity, and seamless control. Available in a Free version with an optional Premium upgrade. Backed by top-rated customer support.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Teams that collaboratively answer shared business email addresses, such as support@ or hello@, using Google Workspace or Microsoft 365.

Audience

Mailbird is perfect for professionals and businesses seeking a streamlined, all-in-one email management solution that enhances productivity, integrates with third-party apps, and simplifies communication across multiple email accounts

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

Approval-based early access is free. Planned pricing includes a Free plan for teams of up to three and Team at $29/month for the whole team; prices are not final.
Free Version Not Supported
Free Trial Not Supported

Pricing

Free
Plans:

Free
Premium: $5.75/user/month
Premium: $99/user (Pay Once)
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 2.2 / 5
ease 3.0 / 5
features 3.0 / 5
design 3.5 / 5
support 1.8 / 5

Pros & Cons from Real Users

Pros

  • I've been a happy user of Mailbird 2 and I jumped at the chance to buy the lifetime deal. This one-time payment for endless use of their great service seemed like a bargain. Mailbird 2 has been a big help, making my email tasks easier with its simple design and strong features. But things changed with the release of Mailbird 3. This new version, although better and more promising, came with a surprise. The lifetime deal I bought for Mailbird 2 does not cover this upgrade.
  • 1. Reliability in receiving and sending email without duplicating. 2. Send Later allows review time and saves me from sending follow-up emails. 3. Unified Inbox defines by addresses by color. I like to experiment with alternatives and keep coming back to Mailbird.
  • Initially we really liked the platform because it was similar to Apple's Mail program. Initially we really liked the platform because it was similar to Apple's Mail program. Initially we really liked the platform because it was similar to Apple's Mail program.
  • It looks like an intuitive, great, flexible program - if you can use it. The problem is that if you run into any problems whatsoever, there is no meaningful tech support.

Cons

  • It feels like I'm being asked to pay again for Mailbird 3, and that's a letdown. I thought "lifetime" meant that any new versions would be included. But, it looks like I was wrong. I get that making and maintaining new software costs money. But, it's hard to be asked to pay again after buying a lifetime deal.
  • Pricing. I'd also like a way to block or delete by simply listing inbound addy.
  • There's absolutely NO service except for help articles provided on their website. There's no way to call them on the phone and just today even their email was returned by Mailbird saying it's no longer in use, but didn't provide an alternative email. The entire platform is an entire money making scam I believe.
  • If you google these people, there's a tech support phone number. But it doesn't work. The only tech support, even for paid, premium users is by email. Essentially, there is a 2 day turnaround for each question, and most of the time, the question is "answered" by an irrelevant article url. I've been working for over 3 weeks to try to port some large archived email files from Thunderbird, and have received no useful advice. I have medical practice, medicolegal, academic, and personal files for 20 years (16 GB) I can't port.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Orumio
Founded: 2023
Japan
inbox-works.com

Company Information

Mailbird
Founded: 2012
United States
www.getmailbird.com

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Categories

Email Management Supported

Categories

Email Clients Supported
Email Management Supported
Productivity Supported

Email Management Features

Data Recovery Not Supported
Email Archiving Supported
Email Deletion Not Supported
Email Discovery Not Supported
Email Monitoring Supported
Email Recall Not Supported
Queue Manager Not Supported
Response Management Supported
Routing Not Supported
Shared Inboxes Not Supported
Signature Management Supported
Spam Blocker Supported
Whitelisting / Blacklisting Not Supported

Productivity Features

Collaboration Supported
Database Creation Not Supported
Document Creation Supported
File Sharing Supported
Notes Management Not Supported
Office Suite Supported
Presentation Tools Not Supported
Project Management Not Supported
Task Management Supported
Team Chat Supported

Integrations

Asana Not Supported
Degoo Not Supported
Email Signature Rescue Not Supported
Evernote Not Supported
Facebook Not Supported
Google Calendar Not Supported
Google Docs Not Supported
Google Sheets Not Supported
Mailman Not Supported
Microsoft 365 Supported
PCDOTS Email Converter Not Supported
Slack Not Supported
SmarterMail Not Supported
ToDoListQ Not Supported
Trello Not Supported
Veeting Not Supported
WeChat Not Supported
WhatsApp Not Supported
Whereby Not Supported
Xtraxtor Email Converter Not Supported

Integrations

Asana Supported
Degoo Supported
Email Signature Rescue Supported
Evernote Supported
Facebook Supported
Google Calendar Supported
Google Docs Supported
Google Sheets Supported
Mailman Supported
Microsoft 365 Not Supported
PCDOTS Email Converter Supported
Slack Supported
SmarterMail Supported
ToDoListQ Supported
Trello Supported
Veeting Supported
WeChat Supported
WhatsApp Supported
Whereby Supported
Xtraxtor Email Converter Supported
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