Inbox Works

Inbox Works

Orumio
MailClark

MailClark

5.0 out of 5 stars
+
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About

Inbox Works is a browser-based shared inbox in development for teams that answer a shared address such as support@ or hello@. It keeps conversations visible until they are handled, shows which teammate is composing a reply, and warns before a second response is sent. Teammates can discuss messages privately beside the email, hand conversations to an owner, and use keyboard shortcuts to move through the inbox. Follow-up tools bring a message back on a chosen date or when a reply is overdue; a promised date remains even if the recipient replies first. Optional add-ons include snoozing, signatures, and rules that move selected messages to Done. It is designed for teams using Google Workspace or Microsoft 365, without a ticketing portal. The next email and reply open in under a tenth of a second. Teams can request free early access by approval, and a no-sign-up browser demo uses sample email.

About

MailClark is an external communications bot solution that centralizes all correspondences into Slack or MS Teams for easier communication. With MailClark, users can allow the bot to host the help desk of their customer support team, create a team inbox for their sales or marketing team, and more. MailClark also features a shared inbox that stores mentions, internal-only comments, collision detection, and more. Be faster and better in your customers, suppliers, colleagues replies as well as in engaging conversation with your team. Get "Too Fast Too Furious" in your workspace. Collectively manage your external messages from customers or any external contacts, directly in your collaborative tool (Slack or Microsoft Teams). Never miss any external messages, email, Facebook or Twitter messages. MailClark reminds you to take care of each of your customers or external contacts.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Teams that collaboratively answer shared business email addresses, such as support@ or hello@, using Google Workspace or Microsoft 365.

Audience

Companies searching for a solution to manage and improve their communication operations

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

Approval-based early access is free. Planned pricing includes a Free plan for teams of up to three and Team at $29/month for the whole team; prices are not final.
Free Version Not Supported
Free Trial Not Supported

Pricing

$9.00/month
Starting price $3.00/connector/month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • #1- MailClark can be integrated with the Slack app. #2- Project Management and automated customer service can also be hosted. #3- It centralized all communication data in the same app. #4- It helps to save time for responding to emails.

Cons

  • #1- We had a very positive experience with MailClark.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Orumio
Founded: 2023
Japan
inbox-works.com

Company Information

MailClark
Founded: 2015
France
mailclark.ai

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Categories

Email Management Supported

Categories

Email Management Supported

Email Management Features

Data Recovery Not Supported
Email Archiving Supported
Email Deletion Not Supported
Email Discovery Not Supported
Email Monitoring Not Supported
Email Recall Not Supported
Queue Manager Not Supported
Response Management Supported
Routing Not Supported
Shared Inboxes Supported
Signature Management Supported
Spam Blocker Not Supported
Whitelisting / Blacklisting Supported

Integrations

Facebook Not Supported
Gmail Not Supported
Microsoft 365 Supported
Microsoft Teams Not Supported
Slack Not Supported
X (Twitter) Not Supported

Integrations

Facebook Supported
Gmail Supported
Microsoft 365 Not Supported
Microsoft Teams Supported
Slack Supported
X (Twitter) Supported
Claim Inbox Works and update features and information
Claim Inbox Works and update features and information
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