InProd

InProd

InProd Solutions Pty Ltd
Rudder

Rudder

Normation
+
+

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About

InProd brings modern software delivery practices, including CI/CD, Infrastructure-as-Code, and automated change management, to Genesys Cloud and Genesys Engage contact centers. It integrates with Git to version-control your Genesys configuration and automate promotions across environments while intelligently handling environment-specific differences. The platform's auditing engine logs every configuration change with full object comparison, enabling teams to pinpoint the root cause of incidents quickly and revert precisely, whether that is a single parameter or an entire environment state. Change automation capabilities let engineering teams build custom workflows: trigger external testing tools, enforce governance rules, auto-complete agent onboarding, or prevent unauthorized modifications. InProd is the DevOps backbone for serious Genesys operations teams.

About

Manually managing your IT infrastructure, especially if it’s critical or hybrid, is not really efficient. The best approach is to use automation combined with configuration compliance to have full and continuous control of your systems. Rudder is built on a powerful compliance-driven automation engine, providing a simple, declarative management framework for your system configurations. No more loss of service, Rudder keeps your systems correctly configured by controlling the drift in a centralized platform. Define global parameters across your infrastructure while managing exceptions with hierarchical variables. In the same way, configure using infrastructure-as-code with the Rudder language, synchronized with the web interface allowing all teams to collaborate.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Contact center operations and engineering teams, enterprises using Genesys Cloud or Genesys Engage, DevOps teams managing multi-environment contact center deployments.

Audience

IT professionals and developers seeking an infrastructure management solution

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$2/month/user
Free Version Not Supported
Free Trial Not Supported

Pricing

€50 per node per year
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

InProd Solutions Pty Ltd
Australia
www.inprod.io

Company Information

Normation
Founded: 2010
France
www.rudder.io

Alternatives

Alternatives

GENESYS

GENESYS

Vitech Corporation
Chef

Chef

Progress Software
Rudder

Rudder

Normation

Categories

Categories

Configuration Management Features

Access Control / Permissions Supported
Application Deployment Supported
Automated Provisioning Supported
Infrastructure Automation Supported
Node Management Supported
Orchestration Supported
Reporting Analytics / Visualization Supported
Task Management Supported

Integrations

Centreon Not Supported
Genesys Cloud CX Supported

Integrations

Centreon Supported
Genesys Cloud CX Not Supported
Claim InProd and update features and information
Claim InProd and update features and information
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Claim Rudder and update features and information