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About

Impruver helps you to accelerate your Continuous Improvement journey in several key ways. Improve your self or create a High-Performance Organization with Impruver's powerful software solution. Get a steady feed of best practices and improvement ideas from people like you. Set a goal and your AI Coach will help you achieve it. Apply a data and results-driven approach to Continuous Improvement. Evaluate where you are in your journey to where you should be at any point in time. Apply scientific thinking by executing PDCA (or FIT) cycles until you succeed. Earn Impruver Cash for completing action items and making progress toward your goal. Earn Certificates of Achievement for getting business results. Trade Cash with your peers or purchase rewards offered by your manager.

About

Reddy is an AI-powered CX Intelligence platform that helps enterprise contact centers improve agent performance through coaching, training, and real-time guidance. The platform combines simulation training, live AI assistance, and automated quality management to support agents throughout every customer interaction. Reddy analyzes 100% of conversations to identify coaching opportunities and deliver personalized feedback that helps agents continuously improve. Its AI captures customer insights and shares them across learning, quality assurance, operations, and leadership teams through a unified intelligence layer. Automated setup and AI-driven workflows reduce administrative effort while enabling organizations to deploy coaching at scale. Reddy helps contact centers improve service quality, accelerate agent onboarding, and deliver more consistent customer experiences.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies of all sizes

Audience

Enterprise contact centers, customer experience leaders, BPOs, quality assurance teams, learning and development departments, and organizations seeking AI-powered coaching, agent training, and customer experience optimization

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Impruver
Founded: 2018
United States
impruver.com

Company Information

Reddy
Founded: 2019
reddy.io

Alternatives

Alternatives

Categories

Categories

Integrations

Salesforce
Zendesk

Integrations

Salesforce
Zendesk
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