ImployImploy Healthcare Pty Ltd
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ZaiLabZailab
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Related Products
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About
At Imploy, we believe that providing incredible care shouldn't be overshadowed by complex administration.
We are an Australian-built, all-in-one software platform dedicated to transforming how NDIS, aged care, and home care providers operate. By replacing fragmented systems with a single, intuitive solution, we empower your entire team from the back office to frontline support workers. Our goal is to give care providers the tools they need to work smarter, deliver better outcomes, and grow with confidence. imploy is built to reduce admin, improve communication, and make compliance simpler for every team member, from frontline workers to care coordinators.
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About
Empower your team to speak to your customers from anywhere. Zailab’s cloud-based platform keeps track of your client conversations on every channel and gives you the insights that you need to manage your team remotely. Real human connection shouldn’t be lost when your organization scales. Give your agents the customer insight that they need to build authentic relationships and provide world-class customer service. With level-1 PCI/GDPR compliance and a 99.9% uptime record, we take great care in ensuring that your business and data is protected at all times. Implement your contact center in less than a week. With a dedicated implementation and training team, you’ll go from demo to hello in no time. Our team of support specialist are dedicated to solving your technical challenges in record time. At Zailab we believe in finding sustainable solutions to customer challenges.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
NDIS Providers, Home Care Providers, Support at Home Providers
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Audience
Companies searching for a solution to manage and improve their customer service operations
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
$20/month
Free Version
Supported
Free Trial
Supported
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Pricing
$1 per month
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationImploy Healthcare Pty Ltd
Founded: 2025
Australia
imploy.com.au
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Company InformationZailab
Founded: 2013
Ireland
www.zailab.com
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Categories |
Categories |
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Call Center Features
Blended Call Center
Supported
Call Logging
Supported
Call Recording
Not Supported
Call Scripting
Not Supported
Campaign Management
Supported
Database
Not Supported
Escalation Management
Supported
Inbound Call Center
Supported
IVR / Voice Recognition
Not Supported
Manual Dialer
Supported
Outbound Call Center
Supported
Predictive Dialer
Not Supported
Progressive Dialer
Not Supported
Queue Management
Not Supported
Real-time Chat
Not Supported
Reporting/Analytics
Not Supported
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Integrations
Salesforce Agentforce Service
Not Supported
Zoho CRM
Not Supported
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