eGain AnalyticseGain Corporation
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Related Products
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About
Maximize your team productivity with our all-in-one B2B data package. Simple and efficient, our simple user experience allows your teams to quickly find the prospecting data they need. Powerful filtering capabilities are included easily slice & dice the data to pinpoint the relevant prospects and companies. Manual enrichment of large customer databases can be a time-consuming and error-prone process. That’s where Immagnify’s automatic CRM enrichment solution will save you time and resources, allowing you to focus on what really matters, acquiring and retaining customers. Our browser extension allows your reps to quickly access potential buyers’ contact info with just one click. No more spreadsheet guesswork, it seamlessly integrates into their daily workflow for easy connection with potential buyers. With daily updates, you can streamline your sales process and focus on the most promising opportunities.
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About
eGain Analytics makes it easy to measure, analyze and refine your contact center operations, knowledge and web customer experience. Create informative reports, charts and dashboards effortlessly. Slice-&-dice the data in any number of ways and use it to manage the business effectively. Measure performance by agent, queue, call type, category and more. The highly flexible report builder wizard allows data to be grouped, sorted, sliced-&-diced by a number of business hierarchies for a 360 degree view. Contact center managers gain visibility of a host of data, with contact volumes, abandon rates, response times and service levels being just the tip of the iceberg. Knowledge managers gain visibility of article views, feedback, search behavior, contact deflection and a whole lot more.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Sales companies in search of a solution to improve and manage their B2B prospecting operations
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Audience
Customer engagement platform for enterprises
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$159 per month
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationImmagnify
Israel
immagnify.com
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Company InformationeGain Corporation
Founded: 1997
United States
www.egain.com/products/analytics/
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Categories |
Categories |
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Integrations
HubSpot CRM
Supported
HubSpot Customer Platform
Supported
LinkedIn
Supported
Microsoft Dynamics 365
Supported
Pipedrive
Supported
Salesforce
Supported
Talkdesk
Not Supported
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Integrations
HubSpot CRM
Not Supported
HubSpot Customer Platform
Not Supported
LinkedIn
Not Supported
Microsoft Dynamics 365
Not Supported
Pipedrive
Not Supported
Salesforce
Not Supported
Talkdesk
Supported
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