eGain Analytics

eGain Analytics

eGain Corporation
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About

Maximize your team productivity with our all-in-one B2B data package. Simple and efficient, our simple user experience allows your teams to quickly find the prospecting data they need. Powerful filtering capabilities are included easily slice & dice the data to pinpoint the relevant prospects and companies. Manual enrichment of large customer databases can be a time-consuming and error-prone process. That’s where Immagnify’s automatic CRM enrichment solution will save you time and resources, allowing you to focus on what really matters, acquiring and retaining customers. Our browser extension allows your reps to quickly access potential buyers’ contact info with just one click. No more spreadsheet guesswork, it seamlessly integrates into their daily workflow for easy connection with potential buyers. With daily updates, you can streamline your sales process and focus on the most promising opportunities.

About

eGain Analytics makes it easy to measure, analyze and refine your contact center operations, knowledge and web customer experience. Create informative reports, charts and dashboards effortlessly. Slice-&-dice the data in any number of ways and use it to manage the business effectively. Measure performance by agent, queue, call type, category and more. The highly flexible report builder wizard allows data to be grouped, sorted, sliced-&-diced by a number of business hierarchies for a 360 degree view. Contact center managers gain visibility of a host of data, with contact volumes, abandon rates, response times and service levels being just the tip of the iceberg. Knowledge managers gain visibility of article views, feedback, search behavior, contact deflection and a whole lot more.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Sales companies in search of a solution to improve and manage their B2B prospecting operations

Audience

Customer engagement platform for enterprises

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$159 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Immagnify
Israel
immagnify.com

Company Information

eGain Corporation
Founded: 1997
United States
www.egain.com/products/analytics/

Alternatives

Alternatives

Adapt

Adapt

Adapt.io

Categories

Categories

Integrations

HubSpot CRM
HubSpot Customer Platform
LinkedIn
Microsoft Dynamics 365
Pipedrive
Salesforce
Talkdesk

Integrations

HubSpot CRM
HubSpot Customer Platform
LinkedIn
Microsoft Dynamics 365
Pipedrive
Salesforce
Talkdesk
Claim Immagnify and update features and information
Claim Immagnify and update features and information
Claim eGain Analytics and update features and information
Claim eGain Analytics and update features and information