Identifix

Identifix

Solera, Inc
3.0 out of 5 stars
ShopController

ShopController

5.0 out of 5 stars
Identifix ShopController

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Identifix:

About

Built by technicians, Identifix provides a database of 3.5MM+ real-world automotive fixes that help techs instantly get right to the correct fix for a vehicle. Every fix in is also connected to OEM Service Manuals, wiring diagrams, labor guides, and everything else you’ll need to complete any repair. Identifix will help you: *Get faster access to our vehicle repair database *Decrease time needed to diagnose mechanical repairs for handicap-modified vehicles *Increase revenue and net profit by lowering fixed repair and labor costs *Positively impact cash flow starting day one Built by technicians, Direct-Hit provides a database of real-world fixes that help techs instantly get right to the correct fix for a vehicle. Nothing gets you to the fix faster than being able to search more than 3,500,000 confirmed automotive repairs, and short-cut test procedures used and verified by thousands of technicians and shops.
ShopController:

About

Automotive Repair Shops - Spend more time growing your automotive repair shop and less time on inventory, accounting, and other daily shop management tasks. Easily manage service writers and mechanics time and performance with job tracking and workflow features. Heavy-Duty Vehicle Repair - Trust your heavy-duty vehicle maintenance and repair to Shop Controller, with several HD vehicle and equipment repair management features. Fleet Maintenance Management - Whether it's your internal fleet or your customer's fleet, ShopController provides tools including fleet maintenance reports, vehicle logs, tire history, and tire wear tracking, so you and your fleet customers can easily manage and track vehicle status. Founded in 1992, ShopController includes inventory control, scheduling, mechanic tracking, workflow, and equipment management. ShopController also has a proven track record with multi-site and franchise management operations. Request a free online demo.
Identifix:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
ShopController:

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Identifix:

Audience

Auto Repair, Auto Service
ShopController:

Audience

All automotive repair shop businesses, including general automotive, specialty shops, fleet repair, franchise operations, truck, trailer and equipment repair.
Identifix:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported
ShopController:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Identifix:

API

Offers API Not Supported
ShopController:

API

Offers API Not Supported
Identifix:

Screenshots and Videos

ShopController:

Screenshots and Videos

Identifix:

Pricing

No information available.
Free Version Supported
Free Trial Supported
ShopController:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Identifix:

Reviews/Ratings

Overall 3.0 / 5
ease 3.5 / 5
features 3.0 / 5
design 3.0 / 5
support 3.0 / 5
ShopController:

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
Identifix:

Pros & Cons from Real Users

Pros

  • I like almost everything about Identifix. In my observation the people that do not like it never took the time to learn how to use it.
  • The quote layout looks nice. There isn't a hundred characters worth of good things to say about this company.

Cons

  • The only thing I wish is that it would cost 50% less per month.
  • Almost never has the vehicle you are looking for. Have to wait days for the information that is requested. Very poor details. No invoicing. Does not work with any dealerships or other Automotive supply shops with their parts pricing. Never could find one it did work with. Way over priced. Very slow, login errors. And so many more issues.
ShopController:

Pros & Cons from Real Users

Pros

  • No contract, Great support, Flexible - set it up to work your way, Access it from anywhere

Cons

  • None that I can think of
Identifix:

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported
ShopController:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
Identifix:

Company Information

Solera, Inc
Founded: 2005
United States
www.identifix.com
ShopController:

Company Information

ShopController
Founded: 1993
United States
www.shopcontroller.com
Identifix:

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Identifix:

Categories

Auto Dealer Supported
Auto Repair Supported
ShopController:

Categories

Identifix:

Auto Repair Features

Billing & Invoicing Not Supported
CRM Supported
Digital Vehicle Inspections (DVI) Not Supported
Inventory Management Supported
Labor Rates Not Supported
Maintenance Scheduling Not Supported
Parts Management Not Supported
Quotes / Estimates Not Supported
Service History Not Supported
Vehicle Tracking Not Supported
VIN Lookup Supported
Work Order Management Not Supported
ShopController:

Auto Repair Features

Billing & Invoicing Supported
CRM Supported
Digital Vehicle Inspections (DVI) Not Supported
Inventory Management Supported
Labor Rates Supported
Maintenance Scheduling Supported
Parts Management Supported
Quotes / Estimates Supported
Service History Supported
Vehicle Tracking Supported
VIN Lookup Supported
Work Order Management Supported

Fleet Maintenance Features

Cost Tracking Supported
Fuel Tracking Supported
Maintenance History Supported
Maintenance Scheduling Supported
Parts Inventory Management Supported
Repair Tracking Supported
Tire Management Supported
Vehicle Information Supported
Warranty Tracking Supported
Work Order Management Supported
Identifix:

Integrations

Brooke.ai Supported
QuickBooks Online Not Supported
Steer Not Supported
ShopController:

Integrations

Brooke.ai Not Supported
QuickBooks Online Supported
Steer Supported
Identifix:
Claim Identifix and update features and information
Claim Identifix and update features and information
ShopController:
Claim ShopController and update features and information
Claim ShopController and update features and information