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Platforms Supported

Windows
Mac
Linux
SaaS / Web
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
SaaS / Web
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Product teams searching for a powerful product experience platform for organizing and turning their product ideas

Audience

Medium and Enterprise Commercial

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$149.00/month/ 2 Agents
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
Read all reviews

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

IdeaPlan
Founded: 2021
United States
www.ideaplan.io

Company Information

UseResponse
Founded: 2012
United States
www.useresponse.com

Alternatives

Alternatives

LiveAgent

LiveAgent

Quality Unit

Categories

Categories

Customer Feedback Features

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Idea Management Features

Activity Dashboard
Brainstorming
Collaboration
Creator Tracking
Idea Ranking
Project Tracking
Status Tracking

Knowledge Management Features

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Integrations

Facebook
Jira
Slack
Zapier
Azure DevOps Projects
Confluence
DeepL
Flowlu
Google Play
HubSpot CRM
HubSpot Marketing Hub
Instagram
Salesforce
Skype
Stackreaction
Telegram
Viber
WeChat
WordPress
X (Twitter)

Integrations

Facebook
Jira
Slack
Zapier
Azure DevOps Projects
Confluence
DeepL
Flowlu
Google Play
HubSpot CRM
HubSpot Marketing Hub
Instagram
Salesforce
Skype
Stackreaction
Telegram
Viber
WeChat
WordPress
X (Twitter)
Claim IdeaPlan and update features and information
Claim IdeaPlan and update features and information
Claim UseResponse and update features and information
Claim UseResponse and update features and information