IdSurveyIdWeb
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Related Products
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About
IdSurvey is a professional survey software tool for data collection surveys by telephone (CATI), web (CAWI), face-to-face (CAPI) or mixed mode.
With IdSurvey you easily script questionnaires, collect and analyze data all in the same platform: CATI, CAWI and CAPI are perfectly integrated with each other and use a single administration interface.
For web surveys, you can send your invitations with the integrated Email and SMS Sender or connect third party panels.
For phone surveys, you can add IdSurvey's IdTalk VoIP dialer, predictive dialing and the Supervisor dashboard.
For offline surveys, an app for Android and iOS is available on stores.
The software can be offered OnCloud (hosted) or OnPremises (on the client's infrastructure).
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About
PhingooCRM is a cloud-based customer relationship management platform specifically designed for modern call and contact centers, offering a streamlined interface and AI-enhanced tools to boost efficiency and production in high-pressure environments. It centralizes contact list management, campaign operations, and helpdesk workflows while facilitating dynamic script editing, smart list filtering (including blacklist/redlist control), and integrated VoIP calling with predictive dialing and preview modes. It includes real-time dashboards, campaign monitoring, robust reporting, and analytics that offer insights into customer behavior and sales trends. PhingooCRM supports multiple user roles, agents, supervisors, and administrators, with tailored dashboards and tools. Seamlessly merging CRM and VoIP, it delivers high-quality telephony via direct SIP trunks, automatic call recording, shared calendars, contact history visibility, and secure data management with backups.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Market researchers, academic researchers, goverment, business
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Audience
Call center operators and contact center managers in need of a solution providing integrated telephony, intelligent scripting, real-time analytics, and secure cloud access for high-volume customer interactions
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$180 per user per month
CATI: licenses by phone agent (Annual - Permanent - Daily)
CAWI: licenses by complete CAPI: licenses by complete
Free Version
Free Trial
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Pricing
€29.90 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationIdWeb
Founded: 2002
Italy
www.idsurvey.com
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Company InformationPhingooCRM
Founded: 2005
France
phingoocrm.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Survey Features
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
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Integrations
Microsoft Excel
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