iTop

iTop

Combodo
+
+
Visit Website

About

If you're looking for a reliable, flexible, and cost-effective way to manage your IT services easily, iTop is the comprehensive solution designed with your needs in mind. Whether you’re an infrastructure manager handling complex systems, a service support leader striving for customer satisfaction, or a decision-maker focused on ROI and compliance, iTop adapts to your processes to simplify your tasks, streamline operations, and enhance service quality. iTop is an open-source, web-based ITSM and CMDB platform that aligns with ITIL best practices, offering flexibility for adapting to diverse organizational needs. Originally developed as an open-source project, iTop has continually evolved to address the challenges of modern IT management. With iTop, you get a solution that scales with your growth, providing tools to tackle your most pressing IT challenges while maintaining service continuity and improving team productivity.

About

NeuBird AI is a Production Ops Platform for ITOps, SRE, and DevOps teams that brings agentic AI to production cloud environments. It continuously analyzes telemetry across Amazon CloudWatch, Azure Monitor, logs, metrics, traces, and changes to help teams prevent incidents, automate root cause analysis, and optimize cloud operations in real time. Instead of relying on dashboards and manual investigation, NeuBird AI automatically detects degradation, reduces alert noise, and identifies root cause in minutes. It enables teams to move from reactive firefighting to proactive operations. Built for production cloud and Kubernetes environments, NeuBird integrates with AWS, Azure and OpenShift services and existing observability and incident management tools with no rip and replace required.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

IT Departments, service providers, software publishers

Audience

IT operations and DevOps that need an AI-driven platform to automate real-time incident detection, root cause analysis, and remediation across complex cloud and hybrid infrastructures

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$0
Free Version
Free Trial

Pricing

$0 to get started
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 4.0 / 5
support 4.0 / 5

Reviews/Ratings

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Combodo
France
www.combodo.com/itop

Company Information

NeuBird
Founded: 2023
United States
neubird.ai/

Alternatives

Device42

Device42

Device42, A Freshworks Company

Alternatives

OpsWorker

OpsWorker

OpsWorker AI
Freshservice

Freshservice

Freshworks
VIZOR

VIZOR

Vector Networks

Categories

Categories

CMDB Features

Change Management
Configuration Management
Data Visualization
Device Auto Discovery
Impact Management
IT Asset Management
License Management
Performance Management
Relationship Mapping

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

ITSM Features

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Issue Tracking Features

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

Service Desk Features

Change Management
CMDB
Incident Management
IT Asset Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
Self Service Portal
SLA Management

DevOps Features

Approval Workflow
Dashboard
KPIs
Policy Management
Portfolio Management
Prioritization
Release Management
Timeline Management
Troubleshooting Reports

Incident Management Features

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
Incident Reporting
IT Incident Management
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

Incident Response Features

Attack Behavior Analytics
Automated Remediation
Compliance Reporting
Forensic Data Retention
Incident Alerting
Incident Database
Incident Logs
Incident Reporting
Privacy Breach Reporting
Security Orchestration
SIEM Data Ingestion / Correlation
SLA Tracking / Management
Threat Intelligence
Timeline Analysis
Workflow Automation
Workflow Management

Integrations

Microsoft Azure
ServiceNow
Amazon CloudWatch
Amazon Web Services (AWS)
Centreon
Datadog
Google Cloud Platform
IBM Cloud
Jira Service Management
Lansweeper
Odoo
PagerDuty
Prometheus
Redis
ServiceNav
Snowflake
Splunk Cloud Platform
Sysdig Monitor
TeemIp
openITCOCKPIT

Integrations

Microsoft Azure
ServiceNow
Amazon CloudWatch
Amazon Web Services (AWS)
Centreon
Datadog
Google Cloud Platform
IBM Cloud
Jira Service Management
Lansweeper
Odoo
PagerDuty
Prometheus
Redis
ServiceNav
Snowflake
Splunk Cloud Platform
Sysdig Monitor
TeemIp
openITCOCKPIT
Claim iTop and update features and information
Claim iTop and update features and information