ITBoost

ITBoost

ConnectWise
+
+

Related Products

  • Domotz
    285 Ratings
    Visit Website
  • Atera
    2,094 Ratings
    Visit Website
  • Freshservice
    2,095 Ratings
    Visit Website
  • SuperOps
    223 Ratings
    Visit Website
  • 1Password
    16,807 Ratings
    Visit Website
  • JDisc Discovery
    27 Ratings
    Visit Website
  • Keeper Security
    1,806 Ratings
    Visit Website
  • Frontegg
    386 Ratings
    Visit Website
  • Securden Unified PAM
    12 Ratings
    Visit Website
  • Uniqkey
    182 Ratings
    Visit Website

About

The IT documentation software that brings it all together. Documentation, KPIs, and client feedback made easy. ITBoost, IT documentation software by ConnectWise, has a versatile dashboard that hosts the most advanced documentation solution in the industry, and displays the numbers you actually need to see from your external platforms. ITBoost gives you easy access to all of your MSP business applications, PSAs and RMMs. Do what you need to do, all from one place.

About

Transform your software project wiki chaos into an organized success! Boost collaboration, streamline decision-making & simplify onboarding for new engineers. Say hello to Tech Debate, the ultimate solution for managing growing software projects! Our collaborative platform empowers you to create concepts with your team, track all important project changes, and leverage AI-powered tools to quickly uncover insights. Tech Debate ensures your team has a clear understanding of the rationale behind important decisions, which in turn greatly accelerates the software development process. Instead of trying to document ideas and decisions that have already been discussed or even implemented, our collaborative concept creation flow enables teams to communicate technical ideas and seek consensus upfront. Once a decision or concept is approved, it's added to the project timeline – a compact and easy-to-read record of all important decisions, concepts, and ideas.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

MSPs and IT professionals

Audience

Teams and companies seeking a tool to boost collaboration, streamline decision-making and simplify onboarding

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$17.00/month/user
Free Version
Free Trial

Pricing

Free
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5
support 4.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • ConnectWise ITBoost does a fantastic job of consolidating IT documentation into one place — passwords, knowledge base articles, device records, and client data are all neatly stored and easy to navigate, giving technicians fast access to what they need without hopping between tools. The interface is clean and straightforward, and managing data across multiple clients is genuinely simple, making it a real time-saver for MSPs juggling complex environments. For teams already in the ConnectWise ecosystem, the native integration with ConnectWise PSA and Automate is a standout — deeper and more seamless than what any third-party competitor can offer, creating a truly unified workflow. Being fully cloud-based on AWS with enterprise-class security also means maintenance, upgrades, hosting, and support are all included in the subscription — no infrastructure headaches.

Cons

  • Copying content out of ITBoost can be a bit fiddly — some users report having to click multiple times to get content to reproduce properly, which is a small but noticeable friction point in daily use. The UI, while generally clean, has moments where it feels a little clunky, and finding specific items within the PSA integration isn't always as intuitive as you'd hope. It's also worth noting that ITBoost is most valuable when you're already invested in the ConnectWise ecosystem — MSPs running a mixed or non-ConnectWise stack may find the value proposition a bit harder to justify compared to more platform-agnostic alternatives.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ConnectWise
Founded: 1982
United States
www.itboost.com

Company Information

Tech Debate
Germany
cloud.techdebate.io

Alternatives

Alternatives

Bit.ai

Bit.ai

Bit Tech Labs
Bit.ai

Bit.ai

Bit Tech Labs
Confluence

Confluence

Atlassian
XIA Configuration

XIA Configuration

CENTREL Solutions

Categories

Categories

Document Management Features

Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control

Integrations

3CX
Autotask PSA
Auvik
ConnectWise Automate
ConnectWise PSA
ConnectWise ScreenConnect
CrashPlan
Datto SIRIS
GoTo Connect
Kaseya VSA
Lucidchart
N-able N‑central
NinjaOne
Panorama9
RingCentral RingEX
Strategy Overview
Watchman Monitoring
bvoip

Integrations

3CX
Autotask PSA
Auvik
ConnectWise Automate
ConnectWise PSA
ConnectWise ScreenConnect
CrashPlan
Datto SIRIS
GoTo Connect
Kaseya VSA
Lucidchart
N-able N‑central
NinjaOne
Panorama9
RingCentral RingEX
Strategy Overview
Watchman Monitoring
bvoip
Claim ITBoost and update features and information
Claim ITBoost and update features and information
Claim Tech Debate and update features and information
Claim Tech Debate and update features and information