uberAgent

uberAgent

Cloud Software Group
+
+

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About

IT-Automated is a Windows-based administration dashboard for IT teams managing Citrix, VDI, Active Directory, Remote Desktop Services and Windows infrastructure. It brings essential operational tasks into one controlled workspace, helping administrators monitor RDS licence usage, troubleshoot Citrix VDA registration and session issues, manage Active Directory groups, document infrastructure, and control application publishing. The dashboard reduces repetitive manual administration and makes common support and maintenance tasks faster, more consistent and easier to audit.

About

Improve user experience and security by leveraging uberAgent's in-depth visibility into user experience, system performance, and security across physical and virtual endpoints. With uberAgent, IT administrators and architects get rich metrics for operations, IT security, SLA compliance, size and capacity planning, and license compliance across their entire environment. The lightweight agent provides detailed information about applications, networks, and more so admins can easily diagnose and fix issues for faster time to resolution. uberAgent can monitor Citrix as well as non-Citrix workloads so you can consolidate vendor sprawl and gain a more holistic picture of your environment. Integrated with Splunk Enterprise and Splunk Cloud, uberAgent data can be used with Splunk AI to automate processes and detect risky events.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

IT administrators and managed service providers supporting Citrix, VDI, Active Directory, Windows infrastructure and Remote Desktop Services environments.

Audience

IT administrators and architects

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$12.99
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Pros & Cons from Real Users

Pros

  • Groups allot of commonly used tasks that are not in the Citrix DAAS dashboard — Citrix, VDI, Active Directory, RDS, and Windows. I found to be quite user friendly. I think the user license tabs are pretty cool and informative troubleshoot Citrix VDA registration issues; troubleshoot Citrix VDA session issues. The desktop publishing is a clear winner. Provides a convenient method for documenting your infrastructure; keeps all relevant operational data within one location. Eliminates many of the repetitive manual tasks. I am manage an average of 15 000 users daily and i found this tool useful, My trial as expired and yes I will be purchasing the software. I saved that amount in the first day that I used the software. Thank you , very cool little dashboard

Cons

  • Like what you are trying to do with the documenter , needs to be more polished. I would like to see more tools in the Networking troubleshooting arena. Like a one stop shop for everything.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

IT-Automated
South Africa
it-automated.com

Company Information

Cloud Software Group
Founded: 2022
United States
www.citrix.com/platform/uberagent.html

Alternatives

Alternatives

Splunk AR

Splunk AR

Cisco
CPTRAX for Windows

CPTRAX for Windows

Visual Click Software
Citrix Gateway

Citrix Gateway

Cloud Software Group

Categories

IT Management Supported

Categories

System Monitoring Supported

Integrations

No info available.

Integrations

No info available.
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