INFOFISCUS

INFOFISCUS

Infometry
INFOFISCUS InTheChat

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INFOFISCUS:

About

Financial planning and budgeting is no longer a daunting task. Most scalable finance dashboards, scorecards and advanced analytics solution. End to end solution for end to end organizational analytics. Automation and scheduling of file transfer is a click away. Supports team drive and shared drive. Create, delete or update files. Permission access control and comment replies. Automated data transfers. Cloud based comprehensive analytics solutions for finance, sales operation and supply chain. Infometry is a world-class technology and Data Management Solutions, an analytics solutions provider focused on delivering solutions for data warehouse implementations, enterprise performance management (EPM), business intelligence (BI), big data analytics, predictive analytics and enterprise search, and text analytics. Our guiding principles steer us in our mission to help clients realize their full potential by delivering business insights to increase profitability, and revenue.
InTheChat:

About

InTheChat is a cloud-based digital marketing customer service platform built for the enterprise. Trusted by industry-leading brands including JPMorganChase, Mayo Clinic, and Universal Studios Florida, InTheChat makes it easy for companies to connect with customers via SMS, social media, live chat, email, instant messaging, and chatbots. It also features enterprise-level tools such as performance reports, secure authentication, text analytics, and skills-based routing.
INFOFISCUS:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
InTheChat:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
INFOFISCUS:

Audience

Enterprises looking for a finance analytics solution to optimize their finance, sales and supply chain operations
InTheChat:

Audience

Enterprise-level companies in banking, investment, retail, hospitality, insurance, travel, health and more.
INFOFISCUS:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
InTheChat:

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported
INFOFISCUS:

API

Offers API Not Supported
InTheChat:

API

Offers API Not Supported
INFOFISCUS:

Screenshots and Videos

InTheChat:

Screenshots and Videos

INFOFISCUS:

Pricing

No information available.
Free Version Not Supported
Free Trial Supported
InTheChat:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
INFOFISCUS:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
InTheChat:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
INFOFISCUS:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported
InTheChat:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported
INFOFISCUS:

Company Information

Infometry
Founded: 2010
United States
www.infofiscus.com
InTheChat:

Company Information

InTheChat
Founded: 2010
Canada
inthechat.com
INFOFISCUS:

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InTheChat:

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INFOFISCUS:
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INFOFISCUS:
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INFOFISCUS:
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INFOFISCUS:

Categories

Sales Analytics Supported
Text Analytics Supported
InTheChat:

Categories

Bulk SMS Supported
Call Center Supported
Chatbot Supported
Customer Service Supported
Live Chat Supported
SMS Marketing Supported
Text Analytics Supported
InTheChat:

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Not Supported
Call Scripting Not Supported
Campaign Management Not Supported
Database Not Supported
Escalation Management Supported
Inbound Call Center Supported
IVR / Voice Recognition Not Supported
Manual Dialer Not Supported
Outbound Call Center Supported
Predictive Dialer Not Supported
Progressive Dialer Not Supported
Queue Management Not Supported
Real-time Chat Supported
Reporting/Analytics Supported

Customer Engagement Features

Analytics Supported
Churn Management Supported
Communication Management Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Not Supported
Gamification Not Supported
Live Chat Supported
Video Content Not Supported

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Not Supported
Dashboard Supported
Feedback Management Not Supported
Knowledge Management Not Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Not Supported
Text Analysis Supported
Trend Analysis Not Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Not Supported
Live Chat Supported
Performance Metrics Supported
Queue Management Not Supported
Self Service Portal Not Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Not Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Not Supported
Geo Targeting Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Not Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Not Supported

Social Media Marketing Features

Analytics Supported
Automated Publishing Not Supported
Contact Management Supported
Content Management Not Supported
Conversion Tracking Not Supported
Customer Targeting Supported
Keyword Filtering Supported
Multi-Account Management Supported
Post Scheduling Supported
INFOFISCUS:

Integrations

Google Cloud Platform Supported
Google Drive Supported
Google Sheets Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Informatica Cloud Application Integration Supported
Matillion Supported
Snowflake Supported
Tableau Supported
Talend Data Preparation Supported
InTheChat:

Integrations

Google Cloud Platform Not Supported
Google Drive Not Supported
Google Sheets Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Informatica Cloud Application Integration Not Supported
Matillion Not Supported
Snowflake Not Supported
Tableau Not Supported
Talend Data Preparation Not Supported
INFOFISCUS:
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Claim INFOFISCUS and update features and information
InTheChat:
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