INControlTracer Workflow
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ZervicioManage Smart Solutions
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Related Products
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About
INControl automates management decisions and workflows, enabling staff to work faster and error-free while implementing best practices. INControl's modules for the Logistics Industry include:
- CRM (Pipeline, activities, orders, quotations)
- Operations (Driver tasking, Truck checklist, E-POD on app, Scheduling, etc.)
- Workshop (Job cards, Timesheets, Parts, Repairs, Maintenance)
- Supply Chain (Purchasing, Inventory, Warehousing, Reverse Logistics, transport) - Support Services (Support tickets, Customer issues, After sales service)
- Asset Management (Maintenance, Renewals, Services, Inspections, Licenses, etc.)
- HR (Leave, Expenses, Equipment issue, recruitment, Reminders, etc.)
- Reporting (Power BI dashboards, Big screen reports, Detail reports)
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About
Zervicio.com offers cloud based After Sales Service Platform to enterprises for automating customer support services. Zervicio brings the customers face-to-face with the service teams, enabling Customers, Agents and Service Managers to remain connected at any time from anywhere. As an after-sales service system, Zervicio enables you to manage and track your service requests and complaints. Delighting customer comes with a very heavy price tag of managing own time slots as well as team members. Zervicio helps you to put your dreams and wishes into action by giving personalized service to your customers. Your service manager can make quick decisions about a service ticket and direct his field force in the fastest way possible. Zervicio has the most powerful Knowledge Repository - you deploy, you educate, you build knowledge, you build your experience. Manage Service Cloud can by accessed from anywhere.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Transport, logistics, supply chain, engineering industries
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Audience
Companies searching for a solution to automate customer support services
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Not Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$75 per user per month
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$20.00/month
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationTracer Workflow
Founded: 2015
South Africa
www.incontrol4pl.co.za
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Company InformationManage Smart Solutions
India
www.zervicio.com
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Categories |
Categories |
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Logistics Features
3PL
Supported
Barcoding / RFID
Not Supported
Container Tracking
Not Supported
CRM
Supported
Cross Docking
Not Supported
Fleet Management
Supported
Inventory Management
Supported
Order Management
Supported
Purchasing
Not Supported
Scheduling
Not Supported
Shipping Management
Not Supported
Transportation Management
Supported
Transportation Management Features
Billing & Invoicing
Not Supported
Carrier Management
Supported
Customer Management
Supported
Dispatch Management
Supported
Driver Management
Supported
Fleet / Equipment Management
Supported
Load Management
Not Supported
Order Management
Supported
Quotes / Estimates
Not Supported
Routing
Supported
Scheduling
Supported
Shipment Management
Supported
Trucking Features
Billing & Invoicing
Not Supported
Customer Database
Not Supported
Dispatch Management
Supported
Driver Management
Supported
Driver Settlements
Supported
Fuel Card Management
Not Supported
Fuel Management
Not Supported
Load Optimization
Not Supported
Maintenance Management
Supported
Mileage Tracking
Supported
Quote Management
Not Supported
Quotes/Estimates
Supported
Recruiting Management
Not Supported
Routing
Supported
Scheduling
Supported
Trip Logs
Supported
Vehicle Management
Supported
Vehicle Tracking
Not Supported
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Customer Service Features
Alerts / Escalation
Not Supported
Appointment Management
Not Supported
Call Center Management
Not Supported
Email Management
Not Supported
Knowledge Base
Supported
Live Chat
Not Supported
Performance Metrics
Not Supported
Queue Management
Not Supported
Self Service Portal
Not Supported
Social Media Integration
Not Supported
Surveys & Feedback
Not Supported
Virtual Assistant
Not Supported
Workflow Management
Not Supported
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Integrations
Threadkore
Not Supported
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