INControl

INControl

Tracer Workflow
Zervicio

Zervicio

Manage Smart Solutions
+
+

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About

INControl automates management decisions and workflows, enabling staff to work faster and error-free while implementing best practices. INControl's modules for the Logistics Industry include: - CRM (Pipeline, activities, orders, quotations) - Operations (Driver tasking, Truck checklist, E-POD on app, Scheduling, etc.) - Workshop (Job cards, Timesheets, Parts, Repairs, Maintenance) - Supply Chain (Purchasing, Inventory, Warehousing, Reverse Logistics, transport) - Support Services (Support tickets, Customer issues, After sales service) - Asset Management (Maintenance, Renewals, Services, Inspections, Licenses, etc.) - HR (Leave, Expenses, Equipment issue, recruitment, Reminders, etc.) - Reporting (Power BI dashboards, Big screen reports, Detail reports)

About

Zervicio.com offers cloud based After Sales Service Platform to enterprises for automating customer support services. Zervicio brings the customers face-to-face with the service teams, enabling Customers, Agents and Service Managers to remain connected at any time from anywhere. As an after-sales service system, Zervicio enables you to manage and track your service requests and complaints. Delighting customer comes with a very heavy price tag of managing own time slots as well as team members. Zervicio helps you to put your dreams and wishes into action by giving personalized service to your customers. Your service manager can make quick decisions about a service ticket and direct his field force in the fastest way possible. Zervicio has the most powerful Knowledge Repository - you deploy, you educate, you build knowledge, you build your experience. Manage Service Cloud can by accessed from anywhere.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Transport, logistics, supply chain, engineering industries

Audience

Companies searching for a solution to automate customer support services

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$75 per user per month
Free Version
Free Trial

Pricing

$20.00/month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Tracer Workflow
Founded: 2015
South Africa
www.incontrol4pl.co.za

Company Information

Manage Smart Solutions
India
www.zervicio.com

Alternatives

ServiceManager

ServiceManager

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Alternatives

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Zed-Service

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HorizonGo

HorizonGo

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Nural ASM

Nural ASM

Nural
ServiceManager

ServiceManager

ServiceCentral Technologies
Titanwinds TMS

Titanwinds TMS

Titanwinds

Categories

Categories

Logistics Features

3PL
Barcoding / RFID
Container Tracking
CRM
Cross Docking
Fleet Management
Inventory Management
Order Management
Purchasing
Scheduling
Shipping Management
Transportation Management

Transportation Management Features

Billing & Invoicing
Carrier Management
Customer Management
Dispatch Management
Driver Management
Fleet / Equipment Management
Load Management
Order Management
Quotes / Estimates
Routing
Scheduling
Shipment Management

Trucking Features

Billing & Invoicing
Customer Database
Dispatch Management
Driver Management
Driver Settlements
Fuel Card Management
Fuel Management
Load Optimization
Maintenance Management
Mileage Tracking
Quote Management
Quotes/Estimates
Recruiting Management
Routing
Scheduling
Trip Logs
Vehicle Management
Vehicle Tracking

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Integrations

Threadkore

Integrations

Threadkore
Claim INControl and update features and information
Claim INControl and update features and information
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Claim Zervicio and update features and information