INControlTracer Workflow
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ZervicioManage Smart Solutions
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Related Products
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About
INControl automates management decisions and workflows, enabling staff to work faster and error-free while implementing best practices. INControl's modules for the Logistics Industry include:
- CRM (Pipeline, activities, orders, quotations)
- Operations (Driver tasking, Truck checklist, E-POD on app, Scheduling, etc.)
- Workshop (Job cards, Timesheets, Parts, Repairs, Maintenance)
- Supply Chain (Purchasing, Inventory, Warehousing, Reverse Logistics, transport) - Support Services (Support tickets, Customer issues, After sales service)
- Asset Management (Maintenance, Renewals, Services, Inspections, Licenses, etc.)
- HR (Leave, Expenses, Equipment issue, recruitment, Reminders, etc.)
- Reporting (Power BI dashboards, Big screen reports, Detail reports)
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About
Zervicio.com offers cloud based After Sales Service Platform to enterprises for automating customer support services. Zervicio brings the customers face-to-face with the service teams, enabling Customers, Agents and Service Managers to remain connected at any time from anywhere. As an after-sales service system, Zervicio enables you to manage and track your service requests and complaints. Delighting customer comes with a very heavy price tag of managing own time slots as well as team members. Zervicio helps you to put your dreams and wishes into action by giving personalized service to your customers. Your service manager can make quick decisions about a service ticket and direct his field force in the fastest way possible. Zervicio has the most powerful Knowledge Repository - you deploy, you educate, you build knowledge, you build your experience. Manage Service Cloud can by accessed from anywhere.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Transport, logistics, supply chain, engineering industries
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Audience
Companies searching for a solution to automate customer support services
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$75 per user per month
Free Version
Free Trial
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Pricing
$20.00/month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationTracer Workflow
Founded: 2015
South Africa
www.incontrol4pl.co.za
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Company InformationManage Smart Solutions
India
www.zervicio.com
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Categories |
Categories |
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Logistics Features
3PL
Barcoding / RFID
Container Tracking
CRM
Cross Docking
Fleet Management
Inventory Management
Order Management
Purchasing
Scheduling
Shipping Management
Transportation Management
Transportation Management Features
Billing & Invoicing
Carrier Management
Customer Management
Dispatch Management
Driver Management
Fleet / Equipment Management
Load Management
Order Management
Quotes / Estimates
Routing
Scheduling
Shipment Management
Trucking Features
Billing & Invoicing
Customer Database
Dispatch Management
Driver Management
Driver Settlements
Fuel Card Management
Fuel Management
Load Optimization
Maintenance Management
Mileage Tracking
Quote Management
Quotes/Estimates
Recruiting Management
Routing
Scheduling
Trip Logs
Vehicle Management
Vehicle Tracking
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Customer Service Features
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
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Integrations
Threadkore
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