INControl

INControl

Tracer Workflow
Tai TMS

Tai TMS

Tai Software
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+

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About

INControl automates management decisions and workflows, enabling staff to work faster and error-free while implementing best practices. INControl's modules for the Logistics Industry include: - CRM (Pipeline, activities, orders, quotations) - Operations (Driver tasking, Truck checklist, E-POD on app, Scheduling, etc.) - Workshop (Job cards, Timesheets, Parts, Repairs, Maintenance) - Supply Chain (Purchasing, Inventory, Warehousing, Reverse Logistics, transport) - Support Services (Support tickets, Customer issues, After sales service) - Asset Management (Maintenance, Renewals, Services, Inspections, Licenses, etc.) - HR (Leave, Expenses, Equipment issue, recruitment, Reminders, etc.) - Reporting (Power BI dashboards, Big screen reports, Detail reports)

About

Tai Software is a fully integrated Transportation Management System (TMS) built to meet the real needs of freight brokers. It efficiently manages Full Truckload (FTL), Less Than Truckload (LTL), and more, helping optimize operations, enhance carrier selection, win more business, and improve profitability. Tai connects with leading LTL carriers, load boards, tracking tools, and other platforms to centralize workflows and eliminate inefficiencies. Brokers and 3PLs rely on Tai to quote smarter, book faster, automate repetitive tasks, and gain real-time visibility into every shipment. All from one single screen. By embedding AI and machine learning into daily operations, Tai TMS helps teams focus on strategic growth, improve service, and adapt quickly in a shifting market. Empowering brokerages to do more with less, Tai turns complexity into clarity, so brokers can scale efficiently without sacrificing control.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Transport, logistics, supply chain, engineering industries

Audience

Brokers and 3PLs

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$75 per user per month
Free Version
Free Trial

Pricing

$995 per month
Discover the best fit among our three comprehensive plans to empower your brokerage:

Growth, Premium and Pro
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.0 / 5
ease 4.5 / 5
features 4.5 / 5
design 4.2 / 5
support 4.2 / 5

Pros & Cons from Real Users

Pros

  • - Ability to customize communication, tasks, assignments, documents, and workflows using the toolsets available. No developer skills needed. - Automate simple and moderately complex workflows using a wide array of triggers and action presets. (Office teams can handle much higher volumes with this system.) - Some AI features available (such as TAI Assistant for reading and processing emails) - Report almost any datapoint using custom reporting - Constantly adding new features and integrations
  • The TMS is intuitive and easy to use. Lots of customization options as well to fit your workflow. Anything that isn't working properly is swiftly addressed by their support team and usually resolved within a couple days
  • I like that it's cloud based, their api capabilities, and their willingness to integrate with other vendors.
  • Very customizable system, with great open API connections. All established partnering/like companies that you'd want to connect are normally already connected which makes onboarding them super easy. We like the ability to add custom alerts, customer portals, assignments, and the activity log.
  • Cannot give you any pros as the onboarding process failed therefore I never managed to actually used the system.

Cons

  • - So much customization that it can be a little overwhelming at first (onboarding, knowledge base, and support definitely help though) - Some new features and integrations need additional fine tuning after they go live.
  • Some limitations if you aren't willing to pay for custom projects.
  • Sometimes it seems like the pages can load a bit slowly. On the search page I would prefer if it didn't presearch a bunch of orders and would only execute the search once I've entered the parameters I want.
  • The support team can be slow to solve problems, don't always have the best skills of breaking down the problem without you walking them through it fully. The after hours or vacation fill in schedule is extremely disappointing as we didn't hear from support on a MONEY issue within the system for a week since the lead was on vacation.
  • TAI failed miserably in defining a time table to enter data so my organization could see if what TAI claimed their product could do for my company. After a month of trying to get in touch with lead on the project my company was told “I am no longer in sales”. There were no communications about the sales person leading and the on boarding process was a total failure.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Tracer Workflow
Founded: 2015
South Africa
www.incontrol4pl.co.za

Company Information

Tai Software
Founded: 2005
California. United States
tai-software.com

Alternatives

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ServiceManager

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HorizonGo

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Descartes Systems Group
WDX Freight Connect

WDX Freight Connect

WDX Freight Systems
Titanwinds TMS

Titanwinds TMS

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AlchemyTMS

AlchemyTMS

ALC Logistics

Categories

Categories

Logistics Features

3PL
Barcoding / RFID
Container Tracking
CRM
Cross Docking
Fleet Management
Inventory Management
Order Management
Purchasing
Scheduling
Shipping Management
Transportation Management

Transportation Management Features

Billing & Invoicing
Carrier Management
Customer Management
Dispatch Management
Driver Management
Fleet / Equipment Management
Load Management
Order Management
Quotes / Estimates
Routing
Scheduling
Shipment Management

Trucking Features

Billing & Invoicing
Customer Database
Dispatch Management
Driver Management
Driver Settlements
Fuel Card Management
Fuel Management
Load Optimization
Maintenance Management
Mileage Tracking
Quote Management
Quotes/Estimates
Recruiting Management
Routing
Scheduling
Trip Logs
Vehicle Management
Vehicle Tracking

Logistics Features

3PL
Barcoding / RFID
Container Tracking
CRM
Cross Docking
Fleet Management
Inventory Management
Order Management
Purchasing
Scheduling
Shipping Management
Transportation Management

Supply Chain Management Features

Demand Planning
Electronic Data Interchange
Import / Export Management
Inventory Management
Order Fulfillment
Order Management
Sales & Operations Planning
Shipping Management
Supplier Management
Transportation Management
Warehouse Management

Transportation Management Features

Billing & Invoicing
Carrier Management
Customer Management
Dispatch Management
Driver Management
Fleet / Equipment Management
Load Management
Order Management
Quotes / Estimates
Routing
Scheduling
Shipment Management

Freight Features

3PL
Barcoding / RFID
Billing & Invoicing
Customer Management
Customer Portal
Import / Export Management
International Forwarders
Local Forwarders
LTL Management
Rate Management
Shipment Tracking
Truckload Management
Warehouse Management
Waybills

Integrations

123Loadboard
Authorize.Net
Cargo Chief C4
Denim
Descartes ShipRush
Front
Global Payments
Greenscreens.ai
ITS Dispatch
Last Mile Solutions
Loadsmart
Microsoft Dynamics 365
PC*MILER
Parade
QuickBooks Online
RoadSync
Synergize
Triumph Network
Trucker Tools
Truckstop Load Board

Integrations

123Loadboard
Authorize.Net
Cargo Chief C4
Denim
Descartes ShipRush
Front
Global Payments
Greenscreens.ai
ITS Dispatch
Last Mile Solutions
Loadsmart
Microsoft Dynamics 365
PC*MILER
Parade
QuickBooks Online
RoadSync
Synergize
Triumph Network
Trucker Tools
Truckstop Load Board
Claim INControl and update features and information
Claim INControl and update features and information
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Claim Tai TMS and update features and information