Impak

Impak

Impak Solutions
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About

Speed up your response times for tenants requesting service with IMPAK’s acclaimed online Tenant Portal. Easily handle every aspect of communication between tenants and staff. Use IMPAK to collaborate with all essential parties, delivering fast and accurate service to the tenants. Encourage your staff to detect deficiencies in your buildings and add photos to IMPAK work orders for better visualization of property issues. Armed with the IMPAK app on their phones, property managers and technicians can work as a team to proactively identify and solve many problems. IMPAK enables efficient preventative maintenance strategies for various types of properties and circumstances. Sustainable, flexible and easy to set up, IMPAK totally automates the process to help your team build customized schedules that make maximum use of your labor resources. Manage tenant requests, preventive maintenance, and inspection work orders.

About

TenantText is an AI-powered communication platform designed to simplify and automate interactions between tenants and property managers through text messaging, eliminating the need for apps, logins, or complex systems. It allows residents to send messages and receive instant, intelligent responses to common questions such as balances, policies, parking, or maintenance issues, providing immediate assistance without requiring staff intervention. Its AI assistant is trained on property-specific materials such as lease agreements, rules, FAQs, and maintenance guidelines, enabling it to deliver accurate and context-aware answers while also guiding tenants through troubleshooting steps for routine problems. TenantText can collect detailed maintenance requests, including descriptions and images, ensuring that property teams receive complete information upfront and can prioritize and resolve issues more efficiently.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses interested in a powerful building maintenance management platform

Audience

Property managers and real estate operators wanting to automate tenant communication and streamline maintenance requests

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$59 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Impak Solutions
Founded: 2000
United States
www.impaksolutions.com

Company Information

TenantText
United States
www.tenanttext.com

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Categories

Categories

Maintenance Management Features

Asset Tracking Not Supported
Billing & Invoicing Supported
Calibration Management Supported
Dispatch Management Supported
Inventory Control Supported
Inventory Management Supported
Key & Lock Management Supported
Mobile Access Supported
Planning Calendar Supported
Predictive Maintenance Supported
Preventive Maintenance Supported
Purchasing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Integrations

Rent Manager Not Supported

Integrations

Rent Manager Supported
Claim Impak and update features and information
Claim Impak and update features and information
Claim TenantText and update features and information
Claim TenantText and update features and information