IMP (Interpretation Management Platform)Frederick Interpreting Agency
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WordSynkthebigword
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Related Products
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About
IMP (Interpretation Management Platform) is operations software for interpreting agencies, built inside Frederick Interpreting Agency, a working Deaf-owned agency in Maryland. It runs the entire workflow from first request to final payment: a scheduler with conflict detection and recurring appointments, job broadcasting that ranks interpreters by language, certification, proximity, and availability and rebroadcasts until filled, per-account rate cards with rush and after-hours rules, batch invoicing synced to QuickBooks or collected through Stripe, and separate interpreter pay tracking.
Three portals give admins, interpreters, and clients exactly what they need. Interpreters accept jobs, set availability, and navigate from their phones; clients request interpreters, view invoices, and pay online. VRI and OPI calling are built in, and a live AI Translator covers 25+ languages. The Premium tier adds an AI phone receptionist, AI intake from PDFs and emails, and AI customer support.
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About
WordSynk Platform combines all services, from translation through to transcription and interpreting in one language technology platform. Order high-quality language services from experts around the globe with an easy-to-use online platform. Create content workflows that are perfectly suited to your needs and shorten time-to-publish. Leverage our API and custom connectors for a fully integrated translation experience. Instant, encrypted access to Interpreters over the phone or via video link. Your Translation Memory searches and reuses previous translations, saving you time and money. Your Termbase of approved terms keeps your communication consistent in every language. Get instant Interpreter support to your phone. Or pre-book TI & VRI appointments on your schedule. You know your data is safe because we use a private cloud infrastructure and are ISO27001 certified.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Interpreting agencies and language service companies (ASL and spoken language)
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Audience
Professional linguist professionals looking for a language translation platform
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Pricing
$199
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationFrederick Interpreting Agency
Founded: 2026
United States
www.interpretationmanagement.com
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Company Informationthebigword
Founded: 1980
United Kingdom
en-gb.thebigword.com/wordsynk/
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Integrations
No info available.
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Integrations
No info available.
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