IMP (Interpretation Management Platform)Frederick Interpreting Agency
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Voice AI PortalALIM
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Related Products
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IMP (Interpretation Management Platform):
About
IMP (Interpretation Management Platform) is operations software for interpreting agencies, built inside Frederick Interpreting Agency, a working Deaf-owned agency in Maryland. It runs the entire workflow from first request to final payment: a scheduler with conflict detection and recurring appointments, job broadcasting that ranks interpreters by language, certification, proximity, and availability and rebroadcasts until filled, per-account rate cards with rush and after-hours rules, batch invoicing synced to QuickBooks or collected through Stripe, and separate interpreter pay tracking.
Three portals give admins, interpreters, and clients exactly what they need. Interpreters accept jobs, set availability, and navigate from their phones; clients request interpreters, view invoices, and pay online. VRI and OPI calling are built in, and a live AI Translator covers 25+ languages. The Premium tier adds an AI phone receptionist, AI intake from PDFs and emails, and AI customer support.
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Voice AI Portal:
About
Voice AI Portal is a hosted, white-label client portal for agencies that build voice and chat agents using ElevenLabs, Retell AI, and Vapi. Agencies connect provider accounts with API keys, configure a branded client workspace, and give clients access to call and chat activity. The portal presents provider-sourced recordings, transcripts, summaries, and outcomes alongside analytics for conversation volume, completed and after-hours interactions, peak hours, and estimated staff time saved. Agencies can set client plans and usage packs, collect payments through their own Stripe account, and configure recurring performance emails. Account checks run every 15 minutes to flag connection or call issues. Subscription plans are priced by clients and seats rather than usage minutes. The browser-based service offers a 14-day trial without a payment card.
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IMP (Interpretation Management Platform):
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Voice AI Portal:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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IMP (Interpretation Management Platform):
Audience
Interpreting agencies and language service companies (ASL and spoken language)
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Voice AI Portal:
Audience
Voice AI agencies that build agents on ElevenLabs, Retell AI or Vapi for their clients
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IMP (Interpretation Management Platform):
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Voice AI Portal:
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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IMP (Interpretation Management Platform):
API
Offers API
Not Supported
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Voice AI Portal:
API
Offers API
Not Supported
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IMP (Interpretation Management Platform):
Screenshots and VideosNo images available
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Voice AI Portal:
Screenshots and VideosNo images available
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IMP (Interpretation Management Platform):
Pricing
$199
Free Version
Not Supported
Free Trial
Supported
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Voice AI Portal:
Pricing
$79/month
The entry plan starts at $79/month, with annual billing also available. A 14-day free trial does not require a card. Agencies can set client plans and usage packs, with client payments going to their own Stripe account.
Free Version
Not Supported
Free Trial
Supported
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IMP (Interpretation Management Platform):
Reviews/
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Voice AI Portal:
Reviews/
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IMP (Interpretation Management Platform):
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Voice AI Portal:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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IMP (Interpretation Management Platform):
Company InformationFrederick Interpreting Agency
Founded: 2026
United States
www.interpretationmanagement.com
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Voice AI Portal:
Company InformationALIM
Founded: 2022
United Kingdom
voiceaiportal.com
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IMP (Interpretation Management Platform):
Alternatives |
Voice AI Portal:
AlternativesNo Alternatives
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IMP (Interpretation Management Platform):
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IMP (Interpretation Management Platform):
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IMP (Interpretation Management Platform):
Categories |
Voice AI Portal:
Categories |
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IMP (Interpretation Management Platform):
Integrations
ElevenLabs
Not Supported
Retell AI
Not Supported
Stripe
Not Supported
Vapi AI
Not Supported
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Voice AI Portal:
Integrations
ElevenLabs
Supported
Retell AI
Supported
Stripe
Supported
Vapi AI
Supported
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IMP (Interpretation Management Platform):
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Voice AI Portal:
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