IMP (Interpretation Management Platform)

IMP (Interpretation Management Platform)

Frederick Interpreting Agency
IMP (Interpretation Management Platform) Voice AI Portal

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IMP (Interpretation Management Platform):

About

IMP (Interpretation Management Platform) is operations software for interpreting agencies, built inside Frederick Interpreting Agency, a working Deaf-owned agency in Maryland. It runs the entire workflow from first request to final payment: a scheduler with conflict detection and recurring appointments, job broadcasting that ranks interpreters by language, certification, proximity, and availability and rebroadcasts until filled, per-account rate cards with rush and after-hours rules, batch invoicing synced to QuickBooks or collected through Stripe, and separate interpreter pay tracking. Three portals give admins, interpreters, and clients exactly what they need. Interpreters accept jobs, set availability, and navigate from their phones; clients request interpreters, view invoices, and pay online. VRI and OPI calling are built in, and a live AI Translator covers 25+ languages. The Premium tier adds an AI phone receptionist, AI intake from PDFs and emails, and AI customer support.
Voice AI Portal:

About

Voice AI Portal is a hosted, white-label client portal for agencies that build voice and chat agents using ElevenLabs, Retell AI, and Vapi. Agencies connect provider accounts with API keys, configure a branded client workspace, and give clients access to call and chat activity. The portal presents provider-sourced recordings, transcripts, summaries, and outcomes alongside analytics for conversation volume, completed and after-hours interactions, peak hours, and estimated staff time saved. Agencies can set client plans and usage packs, collect payments through their own Stripe account, and configure recurring performance emails. Account checks run every 15 minutes to flag connection or call issues. Subscription plans are priced by clients and seats rather than usage minutes. The browser-based service offers a 14-day trial without a payment card.
IMP (Interpretation Management Platform):

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Voice AI Portal:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
IMP (Interpretation Management Platform):

Audience

Interpreting agencies and language service companies (ASL and spoken language)
Voice AI Portal:

Audience

Voice AI agencies that build agents on ElevenLabs, Retell AI or Vapi for their clients
IMP (Interpretation Management Platform):

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Voice AI Portal:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
IMP (Interpretation Management Platform):

API

Offers API Not Supported
Voice AI Portal:

API

Offers API Not Supported
IMP (Interpretation Management Platform):

Screenshots and Videos

No images available
Voice AI Portal:

Screenshots and Videos

No images available
IMP (Interpretation Management Platform):

Pricing

$199
Free Version Not Supported
Free Trial Supported
Voice AI Portal:

Pricing

$79/month
The entry plan starts at $79/month, with annual billing also available. A 14-day free trial does not require a card. Agencies can set client plans and usage packs, with client payments going to their own Stripe account.
Free Version Not Supported
Free Trial Supported
IMP (Interpretation Management Platform):

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Voice AI Portal:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
IMP (Interpretation Management Platform):

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
Voice AI Portal:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
IMP (Interpretation Management Platform):

Company Information

Frederick Interpreting Agency
Founded: 2026
United States
www.interpretationmanagement.com
Voice AI Portal:

Company Information

ALIM
Founded: 2022
United Kingdom
voiceaiportal.com
IMP (Interpretation Management Platform):

Alternatives

Voice AI Portal:

Alternatives

No Alternatives
IMP (Interpretation Management Platform):
Interpreter IO

Interpreter IO

5.0 out of 5 stars
IMP (Interpretation Management Platform):
IMP (Interpretation Management Platform):
WordSynk

WordSynk

thebigword
IMP (Interpretation Management Platform):
Voice AI Portal:
IMP (Interpretation Management Platform):

Categories

Voice AI Portal:

Categories

AI Voice Agents Supported
IMP (Interpretation Management Platform):

Integrations

ElevenLabs Not Supported
Retell AI Not Supported
Stripe Not Supported
Vapi AI Not Supported
Voice AI Portal:

Integrations

ElevenLabs Supported
Retell AI Supported
Stripe Supported
Vapi AI Supported
IMP (Interpretation Management Platform):
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Claim IMP (Interpretation Management Platform) and update features and information
Voice AI Portal:
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