IMP (Interpretation Management Platform)

IMP (Interpretation Management Platform)

Frederick Interpreting Agency
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About

IMP (Interpretation Management Platform) is operations software for interpreting agencies, built inside Frederick Interpreting Agency, a working Deaf-owned agency in Maryland. It runs the entire workflow from first request to final payment: a scheduler with conflict detection and recurring appointments, job broadcasting that ranks interpreters by language, certification, proximity, and availability and rebroadcasts until filled, per-account rate cards with rush and after-hours rules, batch invoicing synced to QuickBooks or collected through Stripe, and separate interpreter pay tracking. Three portals give admins, interpreters, and clients exactly what they need. Interpreters accept jobs, set availability, and navigate from their phones; clients request interpreters, view invoices, and pay online. VRI and OPI calling are built in, and a live AI Translator covers 25+ languages. The Premium tier adds an AI phone receptionist, AI intake from PDFs and emails, and AI customer support.

About

Opalite Health is building the language layer for healthcare. Founded by a physician and a former Apple engineer, the Y Combinator-backed company provides real-time AI medical interpretation across 150+ languages and dialects for hospitals, health centers, and clinics. Opalite works across common care settings and integrates with existing EHR and telehealth workflows, producing clinical documentation and auditable records while supporting HIPAA-compliant operations. In a blinded validation study across Cantonese, Mandarin, and Spanish, Opalite reported more than 90% fewer errors than certified medical interpreters. A customer case study also reported 50% lower interpretation costs and 22% less time per interpreted visit. The platform is designed to expand language access while helping care teams reduce delays, improve consistency, and preserve clinical workflow.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Interpreting agencies and language service companies (ASL and spoken language)

Audience

Hospitals, health centers, clinics, telehealth, and home health providers who serve patients with limited English proficiency and need real time, HIPAA compliant medical interpretation.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

$199
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Frederick Interpreting Agency
Founded: 2026
United States
www.interpretationmanagement.com

Company Information

Opalite Health
Founded: 2024
United States
opalitehealth.com

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Categories

Categories

Integrations

No info available.

Integrations

No info available.
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