IMP (Interpretation Management Platform)Frederick Interpreting Agency
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About
IMP (Interpretation Management Platform) is operations software for interpreting agencies, built inside Frederick Interpreting Agency, a working Deaf-owned agency in Maryland. It runs the entire workflow from first request to final payment: a scheduler with conflict detection and recurring appointments, job broadcasting that ranks interpreters by language, certification, proximity, and availability and rebroadcasts until filled, per-account rate cards with rush and after-hours rules, batch invoicing synced to QuickBooks or collected through Stripe, and separate interpreter pay tracking.
Three portals give admins, interpreters, and clients exactly what they need. Interpreters accept jobs, set availability, and navigate from their phones; clients request interpreters, view invoices, and pay online. VRI and OPI calling are built in, and a live AI Translator covers 25+ languages. The Premium tier adds an AI phone receptionist, AI intake from PDFs and emails, and AI customer support.
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About
Opalite Health is building the language layer for healthcare. Founded by a physician and a former Apple engineer, the Y Combinator-backed company provides real-time AI medical interpretation across 150+ languages and dialects for hospitals, health centers, and clinics. Opalite works across common care settings and integrates with existing EHR and telehealth workflows, producing clinical documentation and auditable records while supporting HIPAA-compliant operations. In a blinded validation study across Cantonese, Mandarin, and Spanish, Opalite reported more than 90% fewer errors than certified medical interpreters. A customer case study also reported 50% lower interpretation costs and 22% less time per interpreted visit. The platform is designed to expand language access while helping care teams reduce delays, improve consistency, and preserve clinical workflow.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Interpreting agencies and language service companies (ASL and spoken language)
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Audience
Hospitals, health centers, clinics, telehealth, and home health providers who serve patients with limited English proficiency and need real time, HIPAA compliant medical interpretation.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Screenshots and VideosNo images available
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Pricing
$199
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationFrederick Interpreting Agency
Founded: 2026
United States
www.interpretationmanagement.com
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Company InformationOpalite Health
Founded: 2024
United States
opalitehealth.com
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Integrations
No info available.
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Integrations
No info available.
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