IMP (Interpretation Management Platform)

IMP (Interpretation Management Platform)

Frederick Interpreting Agency
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About

IMP (Interpretation Management Platform) is operations software for interpreting agencies, built inside Frederick Interpreting Agency, a working Deaf-owned agency in Maryland. It runs the entire workflow from first request to final payment: a scheduler with conflict detection and recurring appointments, job broadcasting that ranks interpreters by language, certification, proximity, and availability and rebroadcasts until filled, per-account rate cards with rush and after-hours rules, batch invoicing synced to QuickBooks or collected through Stripe, and separate interpreter pay tracking. Three portals give admins, interpreters, and clients exactly what they need. Interpreters accept jobs, set availability, and navigate from their phones; clients request interpreters, view invoices, and pay online. VRI and OPI calling are built in, and a live AI Translator covers 25+ languages. The Premium tier adds an AI phone receptionist, AI intake from PDFs and emails, and AI customer support.

About

Language Link is a management platform for interpreting and translation agencies that coordinate their own interpreters and translators. It brings client request intake, job assignment and status tracking into a shared workflow. Agency teams can use assignment boards to review interpreter and translator profiles, availability, and ratings, then coordinate through messaging and role-specific access for administrators, agents, interpreters, and translators. The platform supports reminders 1 day, 12 hours, and 2 hours before appointments, along with mobile audio and video calls, invoicing, payment tracking, and reports. It is available through a web application and companion iOS and Android apps. Language Link helps agencies manage their own services; it does not supply interpreters or job opportunities.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Interpreting agencies and language service companies (ASL and spoken language)

Audience

Interpreting and translation agencies that dispatch their own interpreters and translators.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

$199
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Frederick Interpreting Agency
Founded: 2026
United States
www.interpretationmanagement.com

Company Information

Language Link
United Kingdom
www.languagelinkapp.com

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IMP (Interpretation Management Platform)

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Categories

Categories

Integrations

No info available.

Integrations

No info available.
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