IMP (Interpretation Management Platform)Frederick Interpreting Agency
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About
IMP (Interpretation Management Platform) is operations software for interpreting agencies, built inside Frederick Interpreting Agency, a working Deaf-owned agency in Maryland. It runs the entire workflow from first request to final payment: a scheduler with conflict detection and recurring appointments, job broadcasting that ranks interpreters by language, certification, proximity, and availability and rebroadcasts until filled, per-account rate cards with rush and after-hours rules, batch invoicing synced to QuickBooks or collected through Stripe, and separate interpreter pay tracking.
Three portals give admins, interpreters, and clients exactly what they need. Interpreters accept jobs, set availability, and navigate from their phones; clients request interpreters, view invoices, and pay online. VRI and OPI calling are built in, and a live AI Translator covers 25+ languages. The Premium tier adds an AI phone receptionist, AI intake from PDFs and emails, and AI customer support.
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About
Language Link is a management platform for interpreting and translation agencies that coordinate their own interpreters and translators. It brings client request intake, job assignment and status tracking into a shared workflow. Agency teams can use assignment boards to review interpreter and translator profiles, availability, and ratings, then coordinate through messaging and role-specific access for administrators, agents, interpreters, and translators. The platform supports reminders 1 day, 12 hours, and 2 hours before appointments, along with mobile audio and video calls, invoicing, payment tracking, and reports. It is available through a web application and companion iOS and Android apps. Language Link helps agencies manage their own services; it does not supply interpreters or job opportunities.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Interpreting agencies and language service companies (ASL and spoken language)
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Audience
Interpreting and translation agencies that dispatch their own interpreters and translators.
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Screenshots and VideosNo images available
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Pricing
$199
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationFrederick Interpreting Agency
Founded: 2026
United States
www.interpretationmanagement.com
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Company InformationLanguage Link
United Kingdom
www.languagelinkapp.com
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Integrations
No info available.
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Integrations
No info available.
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