ILIOTINOVAR.TECH
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NewWaySERVICEOroLogic Inc.
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Related Products
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About
We are your intelligence in managing maintenance and service orders. Don't miss the time for maintenance! Manage machines, service orders, field teams and more in a simple and digital way. Web + mobile platform for managing your after sales. We really know your business service order management . Welcome to digital transformation! Well-presented, readable and digitized oss. Increase the productivity and quality of your services. Create your personalized checklists, with the content you need. Goodbye spreadsheet controls maintenance control plan (pcm | pmp) - centralized, automated and visual management. Control your corrective, preventive and even predictive with iot integration. Automatic notifications. When maintenance time arrives, receive notifications in your e-mail, view alerts on the interactive map or the alert panel. You can manage your service plan items individually. Iot remote hour meter. Update the hourmeter of air compressors, generators, pumps and other machines.
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About
Easily track service requests received from your customers.
NewWaySERVICE allows you to track and manage your service requests, no matter your business sector. Manage and track all types of requests, including requests for repairs, maintenance, support or information.
Everything is included and there are no hidden fees. NewWaySERVICE already includes all modules and options needed for your service department such as work orders management, customers and equipment, schedule, signature capture, attach documents, notifications, customer portal, preventive maintenance, Google maps, inventory, purchase orders, knowledge base, reporting, data sync, API and a lot more.
No installation nor training required. Just a web browser is all you need to use NewWaySERVICE. You can start using it absolutely free in less than 30 seconds.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies looking for an app to manage maintenance of multiple customers in multiple sites
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Audience
Small and medium-sized enterprises that need an easy software to track their service department or repair shop..
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$74.80 per month
Free Version
Supported
Free Trial
Supported
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Pricing
$27/month/user or less
You only have to pay for technicians who need to have work orders assigned to them.
You do not have to pay for dispatchers or administrative staff who access the application. Access to the customer portal is also free for your customers.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationINOVAR.TECH
Founded: 2018
Brazil
ILIOT.TECH
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Company InformationOroLogic Inc.
Founded: 1996
Canada
www.NewWaySERVICE.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Field Service Management Features
Billing & Invoicing
Not Supported
Contact Database
Supported
Contract Management
Supported
Customer Database
Not Supported
Dispatch Management
Supported
Electronic Signature
Supported
Inventory Management
Not Supported
Mobile Access
Supported
Payment Collection in the Field
Not Supported
Quotes / Estimates
Supported
Routing
Not Supported
Scheduling
Supported
Service History Tracking
Supported
Time Clock
Supported
Work Order Management
Supported
Work Order Features
Contract Management
Supported
Customer Database
Supported
Dispatch Management
Supported
Inventory Control
Not Supported
Job Management
Supported
Preventive Maintenance
Supported
Quotes / Estimates
Supported
Recurring Appointments
Supported
Routing
Not Supported
Scheduling
Supported
Task Management
Supported
CMMS Features
Asset Tracking
Not Supported
Calibration Management
Supported
Inventory Control
Not Supported
Key & Lock Management
Not Supported
Mobile Access
Supported
Preventive Maintenance
Supported
Purchasing
Not Supported
Scheduling
Not Supported
Service History Tracking
Supported
Technician Management
Supported
Work Order Management
Not Supported
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Field Service Management Features
Billing & Invoicing
Supported
Contact Database
Supported
Contract Management
Supported
Customer Database
Supported
Dispatch Management
Supported
Electronic Signature
Supported
Inventory Management
Supported
Mobile Access
Supported
Payment Collection in the Field
Supported
Quotes / Estimates
Not Supported
Routing
Supported
Scheduling
Supported
Service History Tracking
Supported
Time Clock
Supported
Work Order Management
Supported
Work Order Features
Contract Management
Not Supported
Customer Database
Supported
Dispatch Management
Supported
Inventory Control
Supported
Job Management
Supported
Preventive Maintenance
Supported
Quotes / Estimates
Not Supported
Recurring Appointments
Supported
Routing
Not Supported
Scheduling
Supported
Task Management
Supported
Customer Service Features
Alerts / Escalation
Supported
Appointment Management
Supported
Call Center Management
Supported
Email Management
Supported
Knowledge Base
Supported
Live Chat
Not Supported
Performance Metrics
Supported
Queue Management
Not Supported
Self Service Portal
Supported
Social Media Integration
Not Supported
Surveys & Feedback
Not Supported
Virtual Assistant
Not Supported
Workflow Management
Not Supported
Service Desk Features
Change Management
Not Supported
CMDB
Not Supported
Incident Management
Supported
IT Asset Management
Not Supported
Knowledge Base
Supported
Mobile Access
Supported
Procurement Management
Not Supported
Remote Control
Not Supported
Self Service Portal
Supported
SLA Management
Not Supported
Service Dispatch Features
Billing & Invoicing
Supported
Call Center Management
Supported
Contract Management
Supported
Customer Database
Supported
Inventory Control
Supported
Job Management
Supported
Job Tracking
Supported
Mobile Access
Supported
Routing
Not Supported
Scheduling
Supported
Self Service Portal
Supported
Service History Tracking
Supported
Technician Management
Supported
Work Order Management
Supported
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Integrations
QuickBooks Online
Not Supported
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