Related Products
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About
Social media never stops. You already know that a crisis can happen at any moment. One bad tweet can decrease company sales for months. So as a Social Media Brand Manager for your company, you have to ask yourself: are you prepared for the worst at any time of day? If the answer is anything but an emphatic “yes,” then it’s time to consider an expert partner. ICUC is a global, multilingual social team that partners with your business to engage your customers around the clock. As a global leader in community management, ICUC offers social media moderation services to promote conversations and engage with customer service complaints. We uniquely tailor moderation to your brand, but services can include text moderation, canned engagement responses, video/photo moderation, contest moderation and more. Our team of experts moderate and manage brands in over 20+ languages, meaning that your customers will always feel heard and appreciated.
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About
OpenCulture is a Slack app that lets employees ask questions anonymously while keeping discussions productive and organized. Whether during all-hands meetings, team feedback sessions, employees can freely voice their thoughts without fear of judgment.
The app's moderation system uses both AI and human moderators to maintain quality discussions. AI helps filter inappropriate content and detect duplicate questions, while designated moderators can review submissions before they're posted. This dual approach ensures that anonymous communication remains constructive and efficient.
With a centralized dashboard, moderators can easily manage Q&A sessions across different channels and teams. Leadership gets valuable insights into employee concerns, while team members gain a safe platform to raise important questions. The result is more authentic feedback, better engagement, and stronger communication throughout your organization.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies looking for social media moderation services to promote conversations and engage with customer service complaints
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Audience
CEOs, HR Managers, Team Leads, Department Heads, DEI Leaders, Culture Officers, Engineering Managers
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$50/month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationICUC.Social
Founded: 2002
Canada
icuc.social/our-services/social-media-content-moderation/
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Company InformationOpenCulture
Founded: 2024
India
www.openculturebot.com
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