+
+

Related Products

  • Boostero
    65 Ratings
    Visit Website
  • Papirfly
    161 Ratings
    Visit Website
  • Zendesk
    8,478 Ratings
    Visit Website
  • BoldTrail
    2,126 Ratings
    Visit Website
  • AI Video Cut
    1 Rating
    Visit Website
  • Yodeck
    8,160 Ratings
    Visit Website
  • Sendbird
    166 Ratings
    Visit Website
  • MikMak
    85 Ratings
    Visit Website
  • RallyFuel
    1 Rating
    Visit Website
  • Filecamp
    178 Ratings
    Visit Website

About

Social media never stops. You already know that a crisis can happen at any moment. One bad tweet can decrease company sales for months. So as a Social Media Brand Manager for your company, you have to ask yourself: are you prepared for the worst at any time of day? If the answer is anything but an emphatic “yes,” then it’s time to consider an expert partner. ICUC is a global, multilingual social team that partners with your business to engage your customers around the clock. As a global leader in community management, ICUC offers social media moderation services to promote conversations and engage with customer service complaints. We uniquely tailor moderation to your brand, but services can include text moderation, canned engagement responses, video/photo moderation, contest moderation and more. Our team of experts moderate and manage brands in over 20+ languages, meaning that your customers will always feel heard and appreciated.

About

Moderation API is the content moderation platform built on our own frontier models. Instead of wrapping a general-purpose LLM, we train purpose-built trust & safety models on a large proprietary dataset of real-world harmful content. They detect toxicity, harassment, hate, sexual content, spam, scams, phishing, malicious URLs and personal data across text and images, and catch the obfuscation bad actors use to evade filters. Train custom models on your own policy in Model studio, or deploy AI agents that enforce your guidelines with full conversation context. Every decision returns a clear allow, review or reject recommendation. Built-in review queues and a moderation dashboard let your team handle edge cases, act on bad actors and improve accuracy with every decision. Dry-run mode lets you test on live traffic before blocking anything. Go live in an afternoon with SDKs, a REST API or no-code integrations. GDPR and CCPA compliant. Start free, no credit card.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies looking for social media moderation services to promote conversations and engage with customer service complaints

Audience

Organizations and companies of all sizes

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$0
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

ICUC.Social
Founded: 2002
Canada
icuc.social/our-services/social-media-content-moderation/

Company Information

Moderation API
Founded: 2023
United States
moderationapi.com

Alternatives

Areto

Areto

Areto Labs

Alternatives

Detectivision

Detectivision

Detectivision AI

Categories

Content Moderation Supported

Categories

Integrations

Axis LMS Not Supported
Facebook Supported
Instagram Supported
Pinterest Supported
X (Twitter) Supported

Integrations

Axis LMS Supported
Facebook Not Supported
Instagram Not Supported
Pinterest Not Supported
X (Twitter) Not Supported
Claim ICUC.Social and update features and information
Claim ICUC.Social and update features and information
Claim Moderation API and update features and information
Claim Moderation API and update features and information