Related Products
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About
Social media never stops. You already know that a crisis can happen at any moment. One bad tweet can decrease company sales for months. So as a Social Media Brand Manager for your company, you have to ask yourself: are you prepared for the worst at any time of day? If the answer is anything but an emphatic “yes,” then it’s time to consider an expert partner. ICUC is a global, multilingual social team that partners with your business to engage your customers around the clock. As a global leader in community management, ICUC offers social media moderation services to promote conversations and engage with customer service complaints. We uniquely tailor moderation to your brand, but services can include text moderation, canned engagement responses, video/photo moderation, contest moderation and more. Our team of experts moderate and manage brands in over 20+ languages, meaning that your customers will always feel heard and appreciated.
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About
Moderation API is the content moderation platform built on our own frontier models. Instead of wrapping a general-purpose LLM, we train purpose-built trust & safety models on a large proprietary dataset of real-world harmful content. They detect toxicity, harassment, hate, sexual content, spam, scams, phishing, malicious URLs and personal data across text and images, and catch the obfuscation bad actors use to evade filters. Train custom models on your own policy in Model studio, or deploy AI agents that enforce your guidelines with full conversation context. Every decision returns a clear allow, review or reject recommendation. Built-in review queues and a moderation dashboard let your team handle edge cases, act on bad actors and improve accuracy with every decision. Dry-run mode lets you test on live traffic before blocking anything. Go live in an afternoon with SDKs, a REST API or no-code integrations. GDPR and CCPA compliant. Start free, no credit card.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies looking for social media moderation services to promote conversations and engage with customer service complaints
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Audience
Organizations and companies of all sizes
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$0
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationICUC.Social
Founded: 2002
Canada
icuc.social/our-services/social-media-content-moderation/
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Company InformationModeration API
Founded: 2023
United States
moderationapi.com
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Alternatives |
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Categories |
Categories |
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Integrations
Axis LMS
Not Supported
Facebook
Supported
Instagram
Supported
Pinterest
Supported
X (Twitter)
Supported
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Integrations
Axis LMS
Supported
Facebook
Not Supported
Instagram
Not Supported
Pinterest
Not Supported
X (Twitter)
Not Supported
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