ICTCRM

ICTCRM

ICTVision
Swft Connect

Swft Connect

Swft Technologies Limited
+
+

Related Products

  • DialerAI
    5 Ratings
    Visit Website
  • Dynamo Software
    71 Ratings
    Visit Website
  • AddSearch
    140 Ratings
    Visit Website
  • PBXware
    39 Ratings
    Visit Website
  • Act!
    554 Ratings
    Visit Website
  • Shape Software
    136 Ratings
    Visit Website
  • Bidtracer
    39 Ratings
    Visit Website
  • ShareCRM
    68 Ratings
    Visit Website
  • RealCISO
    223 Ratings
    Visit Website
  • Rezku Point of Sale
    65 Ratings
    Visit Website

About

ICTCRM is the modern unified communications integrated Customer Relationship management (CRM) software system for running any type of Business. ICTCRM is multitenant, turn key, and white label software solution for all type of business especially internet services providers, Carriers and telecommunications operators.

About

Swft Connect is a digital business card platform for individuals, teams and enterprises, and a fully white label platform for agencies, resellers and print partners who sell it under their own brand. Every user gets a branded profile with its own URL, shared by NFC card, QR code, Apple Wallet, Google Wallet, add-to-home-screen link, email signature, social bio link or direct link. No app is needed by either side. Lead capture is built in, with tags, notes, export and CRM integrations for Salesforce, HubSpot, GoHighLevel, Dynamics 365, Zapier and Webhooks. Analytics run at individual, company and partner level. Business pricing is a flat price per team-size band, never per user. White label is a flat platform fee with unlimited users and unlimited client companies. 10,000+ businesses across 100+ countries use Swft Connect, including Deloitte, TUI and Buro Happold. All data is hosted in the UK on AWS London, AES-256 at rest and TLS 1.3 in transit.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Internet service provider, carriers, telecommunication operators

Audience

Lawyers and law firms, insurance agents, contractors and trades, healthcare professionals, and recruiters and HR teams. Also sales teams, field and service teams, events and trade show teams, and enterprises running several brands from one account, across real estate, professional services, hospitality, technology, education and nonprofits. Agencies, marketing consultancies, IT providers and print shops use the white label programme to resell the platform under their own brand.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

$199
Free Version
Free Trial

Pricing

$9.99/month
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 4.8 / 5
features 4.8 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • ICTCRM impresses from moment one because it’s basically CRM + contact center fused into one powerful solution. It’s built on SuiteCRM, giving you all the proven tools for customer relationship management, and then layers on ICTContact so you get voice, messaging, IVR, real-time surveys, broadcasting — all in one dashboard. The fact that it’s multi-tenant and white-label makes it ideal if you want to serve multiple brands or clients. Dashboards are clean and user-friendly, and all communications flow nicely: no more switching tools just to handle complaints, follow-ups, or campaigns. The security and permissions features are solid too, which gives peace of mind when working with teams or sensitive customer data.
  • With ICTCRM, our business has transformed significantly. It seamlessly integrates communication tools, enabling real-time surveys, notifications, and customer engagement.
  • Employing the ICTCRM software has led to a remarkable metamorphosis in our business operations. This cutting-edge platform seamlessly amalgamates communication tools such as voice calls and text messaging, empowering us to carry out real-time surveys, dispatch crucial notifications, and interact with customers in inventive manners. Hence, I find this software, ICTCRM, exceptionally beneficial for my rapidly evolving business due to its robust routing system and myriad other features that facilitate smooth workflow.
  • With ICTCRM, our business operations have undergone a remarkable transformation.
  • Utilizing ICTCRM has revolutionized our business operations. It's an advanced, cohesive communications-integrated CRM platform that has completely reshaped how we interact with our customers and streamline our workflows. Through its smooth incorporation of communication technologies such as voice calls and text messaging, we can carry out instantaneous surveys, dispatch crucial notifications, and interact with our customers in unprecedented ways.

Cons

  • The amount of features means there's a bit of setup work up front — policies, permissions, workflows, and integration need careful config. But once that initial setup is done, it runs quite smoothly.
  • No major issues with ICTCRM; work is easy and satisfying.
  • The incorporation of ICTCRM has greatly improved our business operations, facilitating smooth communication and inventive customer engagement via real-time surveys and notifications. Consequently, there are no major concerns, and I feel confident in our security measures.
  • No major issues with ICTCRM; it's streamlined my business operations effectively.
  • I haven't faced any significant challenges with ICTCRM!

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ICTVision
Founded: 2006
Australia
www.ictcrm.com

Company Information

Swft Technologies Limited
swftconnect.com

Alternatives

Alternatives

SMSEagle

SMSEagle

Proximus Sp. z o.o.
Systemhaus.One

Systemhaus.One

neumeier AG
Solve CRM

Solve CRM

Norada

Categories

CRM

Categories

Integrations

ICTBroadcast

Integrations

ICTBroadcast
Claim ICTCRM and update features and information
Claim ICTCRM and update features and information
Claim Swft Connect and update features and information
Claim Swft Connect and update features and information