OneViewOneView Commerce
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Related Products
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About
You need a real-time view of all your inventory, plus customer and order data, through an intuitive user interface that’s accessible from sales counters and mobile devices. Purpose-built tools provide cross-sell and up-sell recommendations, help standardize processes for inventory and task management, and enable flexible fulfillment options (such as curbside pickup, buy online, pickup in-store and ship from store) and management of returns across channels. IBM Sterling Store Engagement helps your store employees provide omnichannel services in the store for fulfillment, inventory management, task management and customer service. Provide customers with personalized recommendations for up-sell and cross-sell opportunities. Get inventory location data and an optimized pick, pack and ship or pickup process. Monitor and manage activities and tasks for employees. Execute purchase and checkout of in-store products, without customers having to stand in line.
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About
Leverage a modern cloud and headless commerce infrastructure to rapidly build, scale, and launch digital services for curbside pickups, delivery, point of sale, mobility, self service, and more. Deliver scalable, resilient digital engagement without backend commerce development or limitations from monolithic legacy store and commerce systems. Extend or replace the legacy footprint with omnichannel and mobile POS, self-service and powerful enterprise promotions. Increase relevance and loyalty by creating powerful promotions that reach every point of engagement. A detailed view of digital engagement, status and tasks to service customers in-store, at the curb, or with delivery. Empower the store with tools to assemble orders, respond to buyer preferences and optimize associate workflows. Take checkout to the curb with powerful functions to reserve online and pay on arrival.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Businesses and store associates looking for a solution to provide superior customer service and enhance customer loyalty
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Audience
Retailers looking for a platform to overcome competitive threats that challenge the relevancy of physical stores
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationIBM
Founded: 1911
United States
www.ibm.com/products/store-engagement
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Company InformationOneView Commerce
Founded: 2010
United States
www.oneviewcommerce.com
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Categories |
Categories |
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Integrations
Trucker Tools
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