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About

IBM® Netcool® Operations Insight powered with AI and Machine learning capabilities helps reduce event noise, automatically groups events related to the same problem and provides relevant context for faster resolution, allowing you to work smarter, not harder. It provides a consolidated view across your local, cloud and hybrid environments and delivers actionable insight into the performance of services and their associated dynamic network and IT infrastructures. You can now modernize and simplify your IT Operations with greater insight into highly dynamic environments, and option for containerized deployment on IBM Cloud Private.

About

Sumo Logic, Inc. helps make the digital world secure, fast, and reliable by unifying critical security and operational data through its Intelligent Operations Platform. Built to address the increasing complexity of modern cybersecurity and cloud operations challenges, we empower digital teams to move from reaction to readiness—combining agentic AI-powered SIEM and log analytics into a single platform to detect, investigate, and resolve modern challenges. Customers around the world rely on Sumo Logic for trusted insights to protect against security threats, ensure reliability, and gain powerful insights into their digital environments. Sumo Logic Cloud SIEM helps your team detect, investigate, and respond to threats with faster behavioral analytics and automation—powered by real-time data and logs-first intelligence. Sumo Logic UEBA baselines user and entity behavior in minutes—training models on historical data to reduce false positives and surface high-risk anomalies.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

IT and DevOps teams

Audience

IT Security and Development departments looking for a solution for cloud log management and TDIR

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$270.00 per month
$270/month for Professional, $450/month for Enterprise. $90 per GB, 3 GB minimum
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 3.0 / 5
support 3.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.5 / 5
design 5.0 / 5
support 4.5 / 5

Pros & Cons from Real Users

Pros

  • Anything you can dream of is possible with this product. In contrast to many solutions out on the marketplace today (2021), there is nothing in Netcool that limits you in configuring/customizing the solution for your business needs.

Cons

  • The pro is also a con. The product is fairly complex, and at times, unintuitive. A lot of configuration/customization is done in text files on the file system. Rules for formatting events are powerful, with excellent parsing and regex capabilities, but you must have an administrator with general regex and logic knowledge to tailor the system to your business. These days, however, junior people with these skills are pretty easy to find.

Pros & Cons from Real Users

Pros

  • Good interface Easy to use with simplified dashboard Data visualization Integrations to import data Free trial
  • Simple user interface Interactive dashboard with visualized data Great analytics & insights Supports multiple cloud integrations Highly scalable

Cons

  • Full support is not available on the basic plan.
  • The log query search is slower, compared to other tools.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

IBM
Founded: 1911
United States
www.ibm.com/us-en/marketplace/it-operations-management

Company Information

Sumo Logic
Founded: 2009
United States
www.sumologic.com

Alternatives

Alternatives

Dell APEX AIOps

Dell APEX AIOps

Dell Technologies
Zulu Embedded

Zulu Embedded

Azul Systems
Site24x7

Site24x7

ManageEngine

Categories

AIOps Supported
IT Management Supported
Log Analysis Supported

Categories

Application Performance Monitoring (APM) Features

Baseline Manager Supported
Diagnostic Tools Supported
Full Transaction Diagnostics Not Supported
Performance Control Not Supported
Resource Management Not Supported
Root-Cause Diagnosis Supported
Server Performance Supported
Trace Individual Transactions Not Supported

Cloud Management Features

Access Control Supported
Billing & Provisioning Not Supported
Capacity Analytics Supported
Cost Management Not Supported
Demand Monitoring Supported
Multi-Cloud Management Supported
Performance Analytics Supported
SLA Management Supported
Supply Monitoring Supported
Workflow Approval Not Supported

Cloud Security Features

Antivirus Not Supported
Application Security Supported
Behavioral Analytics Supported
Encryption Supported
Endpoint Management Not Supported
Incident Management Not Supported
Intrusion Detection System Supported
Threat Intelligence Supported
Two-Factor Authentication Supported
Vulnerability Management Not Supported

DevOps Features

Approval Workflow Not Supported
Dashboard Supported
KPIs Supported
Policy Management Not Supported
Portfolio Management Not Supported
Prioritization Not Supported
Release Management Not Supported
Timeline Management Not Supported
Troubleshooting Reports Supported

Incident Response Features

Attack Behavior Analytics Not Supported
Automated Remediation Not Supported
Compliance Reporting Not Supported
Forensic Data Retention Not Supported
Incident Alerting Not Supported
Incident Database Not Supported
Incident Logs Supported
Incident Reporting Not Supported
Privacy Breach Reporting Not Supported
Security Orchestration Supported
SIEM Data Ingestion / Correlation Supported
SLA Tracking / Management Supported
Threat Intelligence Supported
Timeline Analysis Not Supported
Workflow Automation Not Supported
Workflow Management Not Supported

Log Management Features

Archiving Supported
Audit Trails Supported
Compliance Reporting Supported
Consolidation Supported
Data Visualization Supported
Event Logs Supported
Network Logs Supported
Remediation Not Supported
Syslogs Supported
Thresholds Supported
Web Logs Supported

SIEM Features

Application Security Supported
Behavioral Analytics Supported
Compliance Reporting Supported
Endpoint Management Not Supported
File Integrity Monitoring Not Supported
Forensic Analysis Supported
Log Management Supported
Network Monitoring Supported
Real Time Monitoring Supported
Threat Intelligence Supported
User Activity Monitoring Supported

Integrations

AirShield Not Supported
Airlock Digital Not Supported
Akitra Andromeda Not Supported
Amazon Elastic Container Service (Amazon ECS) Not Supported
Armis Centrix Not Supported
Blink Not Supported
Contrast Assess Not Supported
Google Digital Risk Protection Not Supported
OpsLevel Not Supported
Prophet Security Not Supported
SecBI XDR Not Supported
SeeMetrics Not Supported
Shoreline Not Supported
Split Not Supported
Stream Security Not Supported
Veza Not Supported
Wallarm API Security Platform Not Supported
Zenduty Not Supported
Zuplo Not Supported
appNovi Not Supported

Integrations

AirShield Supported
Airlock Digital Supported
Akitra Andromeda Supported
Amazon Elastic Container Service (Amazon ECS) Supported
Armis Centrix Supported
Blink Supported
Contrast Assess Supported
Google Digital Risk Protection Supported
OpsLevel Supported
Prophet Security Supported
SecBI XDR Supported
SeeMetrics Supported
Shoreline Supported
Split Supported
Stream Security Supported
Veza Supported
Wallarm API Security Platform Supported
Zenduty Supported
Zuplo Supported
appNovi Supported
Claim IBM Netcool Operations Insight and update features and information
Claim IBM Netcool Operations Insight and update features and information
Claim Sumo Logic and update features and information
Claim Sumo Logic and update features and information