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About

IBM® Netcool® Operations Insight powered with AI and Machine learning capabilities helps reduce event noise, automatically groups events related to the same problem and provides relevant context for faster resolution, allowing you to work smarter, not harder. It provides a consolidated view across your local, cloud and hybrid environments and delivers actionable insight into the performance of services and their associated dynamic network and IT infrastructures. You can now modernize and simplify your IT Operations with greater insight into highly dynamic environments, and option for containerized deployment on IBM Cloud Private.

About

Discover all components within your enterprise – standard and unique – across physical, virtual and cloud. Collect and store a variety of data in a clean and normalized data lake. Understand relationships between infrastructure, applications and business services. Use this context to gain actionable insights. Integrate and share data across technologies and your IT ecosystem in real-time. Apply multi-directional integrations to automate both responsive and proactive actions at cloud scale. See everything across multi-cloud and distributed architectures, contextualize data through relationship mapping, and act on this insight through integration and automation. No matter where you are along the path to AIOps, SL1 offers you the capabilities to progressively improve service visibility and automate your IT workflows to demonstrate business impact.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

IT and DevOps teams

Audience

Enterprises, IT professionals and anyone in need of a tool to handle, manage, and schedule system operations

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 3.0 / 5
support 3.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • Anything you can dream of is possible with this product. In contrast to many solutions out on the marketplace today (2021), there is nothing in Netcool that limits you in configuring/customizing the solution for your business needs.

Cons

  • The pro is also a con. The product is fairly complex, and at times, unintuitive. A lot of configuration/customization is done in text files on the file system. Rules for formatting events are powerful, with excellent parsing and regex capabilities, but you must have an administrator with general regex and logic knowledge to tailor the system to your business. These days, however, junior people with these skills are pretty easy to find.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

IBM
Founded: 1911
United States
www.ibm.com/us-en/marketplace/it-operations-management

Company Information

ScienceLogic
Founded: 2003
United States
www.sciencelogic.com

Alternatives

Alternatives

Dell APEX AIOps

Dell APEX AIOps

Dell Technologies
Site24x7

Site24x7

ManageEngine

Categories

AIOps Supported
IT Management Supported
Log Analysis Supported

Categories

IT Infrastructure Monitoring Features

Alerts / Notifications Supported
Application Monitoring Supported
Bandwidth Monitoring Supported
Capacity Planning Supported
Configuration Change Management Supported
Data Movement Monitoring Supported
Health Monitoring Supported
Multi-Platform Support Supported
Performance Monitoring Supported
Point-in-Time Visibility Supported
Reporting / Analytics Supported
Virtual Machine Monitoring Supported

Network Monitoring Features

Bandwidth Monitoring Supported
Baseline Manager Not Supported
Diagnostic Tools Supported
Internet Usage Monitoring Not Supported
IP Address Monitoring Supported
Real Time Analytics Supported
Resource Management Supported
Server Monitoring Supported
SLA Monitoring Supported
Uptime Monitoring Supported
Web Traffic Reporting Supported

Server Management Features

CPU Monitoring Supported
Credential Management Supported
Database Servers Supported
Email Monitoring Supported
Event Logs Supported
History Tracking Supported
Patch Management Supported
Scheduling Supported
User Activity Monitoring Supported
Virtual Machine Monitoring Supported

System Monitoring Features

Alerts / Notifications Supported
Antivirus Management Supported
Data Backup / Recovery Supported
Device Monitoring Supported
Inventory Management Supported
Patch Management Supported
Policy-based Automation Supported
Remote Monitoring Supported
Reporting / Analytics Supported
Risk Analysis Supported
Server Monitoring Supported
Service Configuration Management Supported

Virtualization Features

Archiving & Retention Not Supported
Capacity Monitoring Supported
Data Mobility Supported
Desktop Virtualization Not Supported
Disaster Recovery Supported
Namespace Management Not Supported
Performance Management Supported
Version Control Not Supported
Virtual Machine Monitoring Supported

Integrations

Azure Marketplace Not Supported
HCL IntelliOps Event Management Not Supported
HCL MyXalytics Not Supported
HCL iControl Not Supported
Origina Supported
PagerDuty Not Supported
TierOne Service Assurance Supported

Integrations

Azure Marketplace Supported
HCL IntelliOps Event Management Supported
HCL MyXalytics Supported
HCL iControl Supported
Origina Not Supported
PagerDuty Supported
TierOne Service Assurance Not Supported
Claim IBM Netcool Operations Insight and update features and information
Claim IBM Netcool Operations Insight and update features and information
Claim ScienceLogic and update features and information
Claim ScienceLogic and update features and information