+
+

Related Products

  • New Relic
    2,941 Ratings
    Visit Website
  • Graylog
    440 Ratings
    Visit Website
  • ManageEngine EventLog Analyzer
    211 Ratings
    Visit Website
  • ManageEngine Log360
    196 Ratings
    Visit Website
  • ManageEngine ADAudit Plus
    629 Ratings
    Visit Website
  • MOVEit
    625 Ratings
    Visit Website
  • Google Workspace
    69,271 Ratings
    Visit Website
  • Stonebranch
    183 Ratings
    Visit Website
  • D&B Hoovers
    1,201 Ratings
    Visit Website
  • Descartes Fleet Performance Management
    28 Ratings
    Visit Website

About

IBM® Netcool® Operations Insight powered with AI and Machine learning capabilities helps reduce event noise, automatically groups events related to the same problem and provides relevant context for faster resolution, allowing you to work smarter, not harder. It provides a consolidated view across your local, cloud and hybrid environments and delivers actionable insight into the performance of services and their associated dynamic network and IT infrastructures. You can now modernize and simplify your IT Operations with greater insight into highly dynamic environments, and option for containerized deployment on IBM Cloud Private.

About

OpenText AI Operations Management, also known as Operations Bridge, is an enterprise-grade event and performance management platform designed to accelerate IT operations through full-stack AIOps. It provides automated discovery, monitoring, and remediation across multicloud and on-premises environments, enhancing IT observability and problem resolution speed. The platform consolidates data from various toolsets to pinpoint service slowdowns and uncover solutions quickly. Deployment flexibility allows organizations to choose SaaS or on-premises models based on their needs for control or speed. AI-driven event correlation reduces noise and accelerates root cause analysis, helping to lower mean time to repair (MTTR). With embedded automation, it offers thousands of out-of-the-box remedial actions to improve service health.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

IT and DevOps teams

Audience

IT operations teams and enterprises seeking a flexible, AI-driven AIOps platform for enhanced IT observability, automated remediation, and improved service performance across hybrid environments

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 3.0 / 5
support 3.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Anything you can dream of is possible with this product. In contrast to many solutions out on the marketplace today (2021), there is nothing in Netcool that limits you in configuring/customizing the solution for your business needs.

Cons

  • The pro is also a con. The product is fairly complex, and at times, unintuitive. A lot of configuration/customization is done in text files on the file system. Rules for formatting events are powerful, with excellent parsing and regex capabilities, but you must have an administrator with general regex and logic knowledge to tailor the system to your business. These days, however, junior people with these skills are pretty easy to find.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

IBM
Founded: 1911
United States
www.ibm.com/us-en/marketplace/it-operations-management

Company Information

OpenText
Founded: 1991
Canada
www.opentext.com/products/ai-operations-management

Alternatives

Alternatives

Artificio

Artificio

Artificio Products Inc
Dell APEX AIOps

Dell APEX AIOps

Dell Technologies
FiniFi

FiniFi

Finifi
Site24x7

Site24x7

ManageEngine

Categories

AIOps Supported
IT Management Supported
Log Analysis Supported

Categories

AIOps Supported
Cloud Monitoring Supported
IT Alerting Supported
IT Management Supported
Log Analysis Supported

Configuration Management Features

Access Control / Permissions Supported
Application Deployment Supported
Automated Provisioning Supported
Infrastructure Automation Supported
Node Management Supported
Orchestration Supported
Reporting Analytics / Visualization Supported
Task Management Supported

Integrations

Deep Instinct Not Supported
Kovair DevOps Not Supported
Microsoft Exchange Not Supported
Open Content Platform Not Supported
Origina Supported
Rally Software Not Supported
RegDesk Not Supported
Swimlane Not Supported
TierOne Service Assurance Supported

Integrations

Deep Instinct Supported
Kovair DevOps Supported
Microsoft Exchange Supported
Open Content Platform Supported
Origina Not Supported
Rally Software Supported
RegDesk Supported
Swimlane Supported
TierOne Service Assurance Not Supported
Claim IBM Netcool Operations Insight and update features and information
Claim IBM Netcool Operations Insight and update features and information
Claim OpenText AI Operations Management and update features and information
Claim OpenText AI Operations Management and update features and information